GANESH THIKEKAR
IT - System Administrator
Kalyan West
Summary
A job which would put my knowledge to the best use and in turn provide a challenging environment to nurture my skills, I aspire to excel in the field of Information Technology and desire to work in an atmosphere having a disciplined & sincere attitude to achieve organization goals.
Competent & high-performing professional with 13+ years of exposure in installing, configuring, testing & troubleshooting IT Networks, currently spearheading efforts as System Administrator with CORE Energy Systems Pvt. Ltd.
Overview
13
13
years of professional experience
Work History
System Administrator
CORE Energy System Pvt. Ltd.
11.2020 - Current
- Provide technical support on Windows Server/Administration of Windows Server and Networking
- Monitor Daily Administration Tasks Perform Security Health Check of Windows servers and other compliance related activities
- Manage Office365 Admin Portal
- Manage & maintain DC, ADC, WSUS, Tally and Application Database Servers
- Administer Firewall, Servers, NAS, Routers, Switches, Network Printers and Software Deployment, Users Systems Security Updates and Patches
- Daily Monitoring EPS & Firewall Systems
- Managing Data and Network Security Policy using Seqrite EPS and Fortinet Firewall
- Manage and Perform AD server configuration, Group policy objects (GPO)
- Assign and installation of Hardware and Application licenses
- Take a Daily Incremental and Monthly data backup of File Server, DC and Tally data on NAS drive and AWS S3 Cloud
- Creating and sharing detailed reports of customer issues and support team performance on a daily, weekly and monthly basis
- Controlled shutdown and restart of services and dependencies
- Manage ZOHO CRM and ZOHO People Console
- Create and Maintain Inventory of IT assets using Spine Asset
- Taking follow up for the pending tickets in order to see the ticket is resolved within SLA time
- Responsible for Vendor Management.
System Administrator
Acma Computers Limited
05.2015 - 11.2020
- Client: SecUR Credentials Ltd
- Act as System Admin and Team Leader
- Administer firewall, servers, backup drives, desktop computers, printers, routers, switches, smartphones, software deployment, security updates and patches
- Maintaining and Monitoring Gajshield GS360nu firewall
- Maintaining and Monitoring Sophos Enterprise Antivirus Console 5.5.1
- Maintaining and Monitoring E-mails using Google Admin Console
- Maintaining and Monitoring AWS S3 cloud
- Installation and configuration server on AWS
- Maintaining and Monitoring, VMWARE ESXI and HYPER V Server
- Take a Daily incremental and Monthly data backup of File Server, DC and Tally data on NAS drive
- Perform Security Health Check of Windows servers and other compliance related activities
- Controlled shutdown and restart of services and dependencies
- Configuring and Managing Windows Server 2012 R2 Standard, Windows Server 2008 R2 Standard, Domain Controller, File Server, Tally Server
- Installation / configurations Wi-Fi and access points
- Use remote operations tools Dameware, Teamviewer for PAN India users
- Create and Maintain Inventory of IT assets
- Taking follow up for the pending tickets in order to see the ticket is resolved within SLA time
- Co-ordinate with Hardware Vendors other Service providers
- Client: Q-railing India Pvt
- Ltd
- Administer servers, desktop computers, printers, routers, switches, firewalls, phones, smartphones, software deployment, security updates and patches
- Configuration & troubleshooting issues of Desktop Operating Systems & Applications like Windows, MS Outlook and Outlook Express, Corporate Antivirus, Auto Cad & other applications
- Maintaining and Monitoring Seqrite Endpoint Security 6.2 EPS console
- Maintaining and Monitoring Cyberoam CR300i firewall
- Take a Daily incremental and Monthly data backup of ERP, DC, ADS on NAS drive
- Perform Security Health Check of Windows servers and other compliance related activities
- Controlled shutdown and restart of services and dependencies
- Configuring and Managing Windows 2003, Windows 2008 Server Edition, Domain Controller, DNS Servers, DHCP Servers, File Server
- Use remote operations tools remote desktop and assistance, terminal services, teamviewer, vnc, etc for PAN India users
- Create and Maintain Inventory of IT assets
- Co-ordinate with Hardware Vendors and other IT asset service providers (Acma, MTNL, Airtel, Tata docomo, APC UPS, Stabilizer, MSEB, ESSL Access machine, I-On, Cannon, Dell) follow up for replacements and troubleshooting of faults.
Server Engineer
Progressive InfoTech (P) Ltd.
07.2012 - 02.2015
- Client: Rediff.com India Limited
- Monitoring health checkup of Talisma (CRM) Mail & Database Servers, Winhosting & Linuxhosting servers using Opsview
- Remotely monitoring of each Linux & windows server & their load, uptime, health, disk space & their services diagnosis on first level
- Check Talisma mail flow using Talisma client application
- Monitor and troubleshoot Talisma Database Administrator services and Microsoft SQL Jobs and Services for check mail flow of Talisma
- Create new users based on the request using Talisma biz admin
- Assign rules and permission to user and group in Talisma after approval by management
- Check for any error related to database in SQL server error logs and Windows event log files
- Configure and drop replication process of Talisma Database server
- Gen-rate Analytics report for Customer Support and Shopping team
- Take a Talisma database Monthly backup (Talisma Main database, archive database and Analytics database) on Tape drive as well on External HDD using NTbackup after completing tape backup process handover this backup tapes to management on time
- Backup & restoring webhosting, domain data from backup application Snapshot from Windows & Linux
- Check & Shrink database log file size on SQL server Enterprise Manager (2000)
- Co-ordinate & follow up with Talisma support on Webex and phone if any issue in Talisma Servers
- Download various formats of IMAP mail data like (.msg, .pst, .eml) maildir data from customer server to rediff server and then migrate the data into rediff mailbox structure
- Modify Script for SSL and without SSL IMAP data migration (Download and Upload data process) and modify script for data structure hierarchy provided by customer
- Monitor IMAP data Download and upload process logs
- Monitor and maintain data migration volume and mount-point size and report generated log of IMAP data migration process
- Provide guidelines help on POP3 and IMAP configuration settings and IMAP data migration process details to customer by mail, telephonic communication as well taking remote session
- Maintaining and Monitoring McAfee ePolicy Orchestrator 4.6.7 Antivirus Server
- Call logged & Managed by SAP CRM & Rediff Tracker
- Manage & Troubleshoot Windows & Linux webhosting server related, free and Pro, Epro clients mailing related issue resolve using putty & Parallels Plesk Control Panel
- Client: Asahi India Glass
- Configuration & troubleshooting of Desktop Operating Systems & Applications like Windows, MS Outlook, Outlook Express, Corporate Antivirus Software’s & other applications
- Configuration, Maintenance & troubleshooting of peripheral devices such as Desktops, Laptops, Workstation, Printers, Scanner
- Create and Deploy PC Images
- Configuration & troubleshooting network drives & printer mapping issues
- Maintaining and Monitoring Trend Micro Antivirus updates
- Manage Video Conference Setup
- Call logged & Manage by ticketing tool IMS (Accenture)
- Use remote operations tools like NetSupportManager v.10.50, remote desktop and assistance, terminal services, teamviewer, vnc, etc
- Maintain WSUS Server for updating Windows client
- Creating and Managing Users and Computers object in Active Directory
- Knowledge & good understanding on Backup, RAID, DNS, DHCP, FTP, IP classes & Protocols
- Create and Maintain Inventory of IT assets
- Co-ordinate with Hardware Vendors and follow up for replacements and troubleshooting of faults.
Desktop Engineer
CMS Info Systems Pvt. Ltd.
11.2009 - 05.2012
- Clients: HSBC
- Worked as a Desktop Support Engineer at HSBC on behalf CMS Info Systems Pvt
- Ltd
- Clients: DELL
- Worked as a Dell Service Engineer on behalf of CMS Info Systems Pvt
- Ltd.
Technical Consultant
Progressive InfoTech (P) Ltd.
11.2005 - 07.2007
- Clients: Transworks information Services Ltd
- Worked as a Technical Consultant Engineer at Transworks information Services Ltd
- On behalf of Progressive InfoTech Pvt
- Ltd
- Clients: Star India Pvt
- Ltd
- Worked as a Project Engineer for KBC-3 at Star India Pvt
- Ltd
- On behalf of Progressive InfoTech Pvt
- Ltd
- DGS&D & DOP Installation
- Worked on field for HP Desktops & Server installation in Post Offices all over Maharashtra, Central Railway & Western Railway Offices in Mumbai.
Education
M.SC, INFORMATION TECHNOLOGY - undefined
SMU-DE
BACHELOR OF ARTS - undefined
Mumbai University
XII - undefined
Mumbai University
X - undefined
Mumbai University
Skills
Windows 10 / 11MS Office, LibreOffice
Accomplishments
- Certified by Department of Post Offices Ratnagiri and Sindhudurg Division for done the computerization of 28 sub post offices of Ratnagiri and 19 sub post offices of Sindhudurg in a very short period.
- Certified by Department of Post Offices Sangli Division for done the computerization of 20 sub post offices of Sangli in a very short period.
- Certified by STAR TV for a being Team Member of KBC-2 to done the hardwork towards making KBC-3 bigger success.
Languages Known
English, Hindi and Marathi
Hobbies
Playing & Watching Cricket.
Marital Status
Married
Personal Information
Date of Birth: 01/06/85
Timeline
System Administrator
CORE Energy System Pvt. Ltd.
11.2020 - Current
System Administrator
Acma Computers Limited
05.2015 - 11.2020
Server Engineer
Progressive InfoTech (P) Ltd.
07.2012 - 02.2015
Desktop Engineer
CMS Info Systems Pvt. Ltd.
11.2009 - 05.2012
Technical Consultant
Progressive InfoTech (P) Ltd.
11.2005 - 07.2007
M.SC, INFORMATION TECHNOLOGY - undefined
SMU-DE
BACHELOR OF ARTS - undefined
Mumbai University
XII - undefined
Mumbai University
X - undefined
Mumbai University