To work in a challenging and dynamic environment which gives me an opportunity to add value to the company and enhance my knowledge and continuous development of upgrading knowledge by execution of vested responsibilities by the organization with loyalty and integrity.
Process expert having 10 years of experience in Accounts payable. Experience in Invoice processing and payment process. Around 10 years of working experience on the SAP ERP application.
Results-driven Process Specialist known for productivity and efficient task completion. Specialize in process optimization, workflow management, and quality assurance to enhance operational efficiency.
Overview
10
10
years of professional experience
Work History
Process Specialist
Cargill Business services
Bangalore
11.2022 - Current
People management responsibilities including, daily deliverables supervision, coaching, talent development and succession planning. Create and maintain effective, highly engaged, and motivated teams.
Monitor daily performance of the team, reward and recognition for performers and address any gaps. Ensure performance is visible through Dashboards and metrics.
Communicate team’s performance to higher management and stakeholder on a monthly basis.
Responsible for planning and assign workload for each team member.
Analyzing problems and providing best available solution in time and effective manner sues.
Managing and troubleshooting of daily operations problems being the first level of escalation for situations arising from clients and vendors.
Effective leave management.
Ensure all employees have the needed business and system knowledge to be able to perform their tasks.
Guarantee the adherence of the team members to all internal policies and compliance as per company policies.
Responsible for the maintenance and monitor all documentation related with the department (SOPs, manuals, SLA document.)
Ensures the team members are cross trained different activities and process.
Monitoring invoice processing and Payments.
Regular analysis on debit balance, GRIR and Pending invoices and execute necessary actions.
Reviewing the daily production and quality reports and suggesting action plans.
Preparing monthly operational reviews with internal and external stakeholders.
Being flexible in learning and monitoring the unique accounting process of FIBI/ /ANH business.
Analyzing and taking corrective actions for any dip in the metrics.
Senior Associate
Cargill Business services
02.2021 - 11.2022
Participated in two center to center migrations successfully.
Participated in all KT and ramp up sessions without missing the single session.
Updating the ramp up tracker and internal audit file on daily basis.
I was able to understand the process completely and have confident to handle the process without trainer dependency and ensure that there is no process deviation.
Preparing the Job aid on time and updating the same when there is a change in process.
Ensuring both validation and invoices are processed within SLA.
Implemented the internal QC in the process to ensure there are no errors.
Allocation planning and getting the back logs cleared.
Actioning the emails on timely basis and ensuring that there is no delay in response.
Ensuring that month end closure is done very smoothly.
Approving the Non-PO documents on time.
Preparation of AP Ageing report on monthly basis.
Preparation of POT analysis report on monthly basis.
Completed the auto posting testing within agreed time limes and highlighted the issues and got it fixed through the help of IT.
Sharing the best practices within the team for the scope of improvement in process.
Process Expert
Siemens Technology Services Pvt Ltd
08.2019 - 01.2021
Identification of issues and exception related to processing an invoice and resolving through written communication with the Client.
Sharing the best practices within and across the team for the scope of process improvement.
Co-coordinating with team members to help reduce their backlogs.
Training new joiners on the process and help them to get adapted to the process.
Manual TDS entries, advance and retention entries in SAP.
Preparing the GRIR report and action accordingly.
Preparing MRBR report and R -block report and BLD changes on a daily basis for the immediate payment.
Allocation planning and getting the back logs cleared.
Preparation of deck report on monthly basis.
Preparation of pay file and productivity report.
Making sure the team follows the correct guidelines and standard operating procedures of the company.
To proactively manage personal development, in order to increase performance levels and provide opportunities for career development.
Manage team of 15 processors, including task management, operational effectiveness, performance management, and people development.
Assists, develops and identifies areas for continuous improvement.
Performing the necessary testing in SAP or other application whenever its required.
Junior Associate
Siemens Technology Services Pvt Ltd
04.2015 - 05.2016
Performing third party & HR payment runs.
Handling the scheduled payment runs & urgent payment requests on priority.
Inter Company Clearing – Accounts Receivable (ICC AR) collection run/money pulling from the Siemens central bank.
Clearing liability from the vendor account for the prepayments made by Local A&C team.
Payment rejections – Finding the reason for the rejection of payments.
Preparation of payment runs schedules.
Co-ordinate with Local Accounting & Controlling team, Business Units etc. For solving queries related to invoice, payment, vendor, customer etc.
Responding to email queries within the stipulated time.
Updating data in the monthly trackers.
Training to new joiners on the payment process.
Prepare report on the basis of management requirement, by using excel & word and other required reports.
Working on process improvements to ensure stability and better control.
Informing to team members about new updates in the process.
Education
B’COM -
VIJAYA COLLEGE
01.2012
MBA - Finance
DON BOSCO INSTITUTE OF TECHNOLOGY
Bangalore
05-2014
Skills
Problem solving capabilities
Willingness to take on challenging roles
Ambitious
Hard working
Ability to work under pressure
Effective multi-tasking ability
Performance management
Process improvement
Data analysis
Invoice processing
Employee training
Stakeholder communication
Workload planning
Project Overview
MBA – A study on premium funds management by life insurance companies with special reference to Bharti AXA life insurance company ltd.
Siemens- Re-Design of payment process India.
Reduction in FEMA open line items.
Attainments
Got appreciation from clients for resolving a query.
Acting as a key person in improving the overall quality of process by suggesting the 3I.
Received customer delight award for achieving more customer expectations.
Awarded as the rising star.
Worked towards continuous process improvements.
Migrations and Finance transformation (Process and ERP deployments).
Executed and managed Continues improvement Projects (Automation, KPI – Paid on time, First pass match rate).
Successfully center to center migration of FIBI Invoice to pay process from Sofia to Bangalore during Feb 2021 to May 2021.
Successfully center to center migration of CASC (TCC) Invoice to pay process from Sofia to Bangalore during Nov 2022 to Jan 2023.
SPOC of Celonis, PTP Run metrics reporting tools and Service now implementation.
Implemented auto posting of PO invoices to the process.
Business Experience - Description
Have an Experience of 7+ years, in management of medium sized family hotel business. Manage daily operations including all administration duties for the management of finances, human resources, stock control, and cash control. Organize contractors for catering. Fulfilled customer needs in all circumstances without compromising quality of products.
Languages
English
Kannada
Hobbies and Interests
Listening to music
Playing Cricket
Playing Volley ball
Proficiency Matrix - Special Marketing Software
M S Office (Word, Excel, PowerPoint)
SAP
Personal Information
Total Experience: 10 years in Accounts payable
Date of Birth: 05/04/91
Gender: Male
Nationality: Indian
Disclaimer
I hereby declare that the above statements are true and complete to the best of my knowledge and belief.