Ganesh Babu Varikooti

To secure a challenging position in the technical support field, where I can utilize my knowledge and experience to provide quality customer service.

As an Application Admin Support professional, I manage and resolve support tickets by providing, removing, or editing user access as needed. I collaborate closely with users to address and resolve technical issues, ensuring timely and effective support. I implement changes based on evolving business requirements and leverage various applications. I work in collaboration with IT Service Management (ITSM) to ensure issues are resolved within the agreed Service Level Agreements (SLA).

L2 support roles in projects are responsible for resolving more complex technical issues, collaborating with cross-functional teams, performing system monitoring, maintaining documentation, and ensuring the quality of service for both internal and external users. They act as a bridge between Level 1 support and Level 3 support, offering valuable insights and problem-solving expertise.

• Awarded for On-the-Spot presentation.
• Awarded for finding bugs in the FLS Dashboard.

SSA E1 Administrator

These hobbies can provide a well-rounded picture of who you are as a person, offering insights into your emotional intelligence, creativity, and problem-solving abilities. Whether you're listening to music, playing games, or traveling, each hobby brings valuable life skills that can contribute to both your personal growth and professional success.