Ganesh Sonune
Restaurant Manager
Pune,MH
Summary
Accomplished Restaurant Manager with expertise in operations management and customer engagement. Successfully implemented staff training programs, boosting service quality by 20%. Proven track record in inventory control and team management, ensuring seamless operations and exceptional guest experiences. Skilled in recruitment and menu development, driving business growth and efficiency.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
Thikana FC Road
08.2024 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Assistant Restaurant Manager
Bombay High Club
06.2023 - 08.2024
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Conducted regular meetings with staff to discuss performance and address any issues.
Bar Manager
Teera
10.2021 - 05.2023
- Mentored and trained staff members to ensure exceptional customer service standards.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Senior Bartender
Betos Club
10.2019 - 02.2021
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Waiter & Captain
Playboy Beer Garden
10.2016 - 08.2019
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Hotel Management Trainee
ITC Rama International
05.2015 - 08.2016
- Enhanced hotel operations efficiency by assisting in various departments such as front desk, housekeeping, and food and beverage.
- Developed strong relationships with vendors for timely delivery of supplies and services at competitive prices.
- Addressed guest complaints professionally, resolving issues quickly to maintain a high level of satisfaction.
- Participated in staff training sessions to continuously improve knowledge of industry best practices and trends.
Education
Diploma in Hotel Management -
MGM Institute of Hotel Management
AurangabadAssociate of Arts -
Maharashtra Public School
AurangabadSkills
Staff management
Operations management
Customer engagement
Recruitment
Menu development
Team management
Inventory control and record keeping
Shift management
Staff scheduling
Timeline
Restaurant Manager
Thikana FC Road
08.2024 - Current
Assistant Restaurant Manager
Bombay High Club
06.2023 - 08.2024
Bar Manager
Teera
10.2021 - 05.2023
Senior Bartender
Betos Club
10.2019 - 02.2021
Waiter & Captain
Playboy Beer Garden
10.2016 - 08.2019
Hotel Management Trainee
ITC Rama International
05.2015 - 08.2016
Diploma in Hotel Management -
MGM Institute of Hotel Management
Associate of Arts -
Maharashtra Public School