Gangadhar Sarnala
Vijayawada
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Department Manager
Reliance retail limited
Vijayawada
07.2022 - Current
- Lead and manage a team of 10 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Ensured compliance with all safety regulations in the workplace.
- Conducted regular performance reviews to monitor progress of individual employees.
- Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Created monthly schedules for staff members to ensure adequate coverage during peak hours.
- Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
- Worked closely with sales associates to complete tasks.
- Delegated work to staff, setting priorities and goals.
- Developed strategies to improve customer service and increase sales by 10% within 6 months.
- Coached and trained new staff members, providing guidance on department policies and procedures.
Sales Executive
Celio future fashion private limited
Vijayawada
05.2022 - 07.2022
- Developed and implemented strategies for increasing customer satisfaction
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Communicated regularly with territory and regional managers for daily support and strategic planning.
- Organized store by returning merchandise to proper areas and restocked displays.
- Recommended merchandise to customers based on needs and preferences.
- Provided direction and guidance to junior associates on complex tasks.
Education
B.tech - Information Technology
Z.P.H School
Nunna11-2011
Skills
- Employee Scheduling
- Sales Reporting
- Customer Service
- Staff Management
- Performance Management
- Departmental activities
- Employee Management
- POS Software
- Operations Management
- Supply and inventory management
- Problem-Solving
- Work Planning and Organization
- Customer Engagement
Languages
English
Intermediate
B1
Timeline
Department Manager
Reliance retail limited
07.2022 - Current
Sales Executive
Celio future fashion private limited
05.2022 - 07.2022
B.tech - Information Technology
Z.P.H School
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