Gargi Raj
Subject Matter Expert
Gurgaon
Summary
With over six years of experience in B2C sales and a proven track record of success, I possess extensive expertise in customer handling and sales strategies. Throughout my career, I have consistently exceeded sales targets and fostered strong relationships with clients.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
Work History
Subject Matter Expert
Policybazaar Insurance Brokers Pvt Ltd
Gurgaon
07.2022 - Current
- I have been responsible for providing strategic guidance to sales teams, helping them understand the intricacies of the subject and leveraging it to drive sales success.
- I have a proven track record of building high-performing teams, implementing effective sales strategies, and fostering a collaborative and motivated work environment.
- I have developed comprehensive training programs, delivered workshops and presentations, and provided ongoing support to ensure that team members are well-equipped to handle customer inquiries and effectively communicate the value of our offerings.
- I have successfully managed and mentored sales teams, overseeing their performance and driving them towards achieving and exceeding sales targets.
Sr. Customer Sales Associate
Policybazaar Insurance Brokers Pvt.Ltd
08.2019 - 07.2022
- Builds and leads a comprehensive investor targeting program in order to find potential new investors while supporting current investors
- Includes planning and executing non deal road shows, hosting in-office meetings and daily phone calls with clients
- Drives the tracking and reporting of the efforts
- Maintain records of contacts, accounts and orders
- Assists in prospects follow up And support of sales activities
- Finding the best insurance deals available for a wide range of clients
- Establishing a client’s investment needs by asking them relevant questions.
Sales Associate
Policybazaar Insurance Brokers Pvt.Ltd
02.2017 - 06.2019
- Handle incoming promotion hotline for customer enquiries
- Promote insurance product/promotion plan to customers through telephone call (no cold call is needed)
- Provide professional insurance advice to customers and understand customer needs
- Achieve individual and team target
- Managed client on-boarding processes, ensuring that their expectations and goals were fully met
- Developed new customer training sessions, conducted webinars and workshops for new clients
- Collaborated with the Marketing Department on new promotional campaigns in order to generate awareness
- Maintaining high levels of customer engagement and satisfaction with a focus on customer loyalty and provide feedback to the other teams regarding product and service improvements.
Education
Bachelors of Business Administration -
Invertis University
06.2014 - 05.2017
Masters of Business Administration - undefined
09.2019 - Current
Skills
Microsoft Power pointundefined
Certification
Customer Orientation Time Management Building Rapport
Timeline
Subject Matter Expert
Policybazaar Insurance Brokers Pvt Ltd
07.2022 - Current
Masters of Business Administration - undefined
09.2019 - Current
Sr. Customer Sales Associate
Policybazaar Insurance Brokers Pvt.Ltd
08.2019 - 07.2022
Sales Associate
Policybazaar Insurance Brokers Pvt.Ltd
02.2017 - 06.2019
Bachelors of Business Administration -
Invertis University
06.2014 - 05.2017
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