Garima Arora
Summary
· A Meticulous and resourceful qualified MBA with 11 years of functional experience in the realm of HR advisory & consulting, project management, HR strategy & transformation, employee relations, talent management, learning & development, performance management, employee engagement and shared services.
· Vast experience of HR transformation, change management & organizational design related projects in diversified industries across various geographies.
· High sense of responsibility and strong organizational skills with an ability to work under pressure with conflicting priorities.
· Proficient at grasping new concepts quickly and utilizing the same in a productive and time bound manner.
· Always passionate to take the challenges of new responsibilities and attain optimum level of utilization of skills through hard work and dedication.
Overview
7
7
years of post-secondary education
Work History
Manager - Human Resources
Genpact India Pvt. Ltd.
- Supporting, establishing and maintaining an intimate understanding of the client’s business
- Leading organizational design and change management projects, developing and driving implementation of HR strategies and initiatives that align business priorities and goals
- Leading projects to enhance Employee Experience Transformation, working in the field of HR Transformation, Designing Target Operating Models
- Identifying learning needs and develop tailor made plan for employee learning and development programs based on the business strategy
- Partner with Campus recruiting and business leaders on overseeing their internship program and recruiting process
- Pair with key stakeholders to promote diversity & inclusion in talent attraction, development and retention
- Evaluate training effectiveness, deign e-learning courses and conduct workshops
- End to end management of people practices, talent management, employee engagement, employee grievances, performance management, bench management
- Design, implement and support various HR processes & policies for the client and being compliant.
Assistant Manager – HR Advisory
Royal Bank Of Scotland
- Provide effective coaching and support to leadership team and line managers to enable them for confidently dealing with the people management issues
- End to end HR transformation from organizational planning, process design, support implementation and change management
- Partner with global stakeholders to organize, develop or source training programs to meet specific training needs
- Working on the technology enhancements, providing functional requirements for workday implementations
- Engage in local and regional HR initiatives and managing projects handling end to end project deliveries such as HR digitization, thought leadership etc
- Directing and spearheading a gamut of HR functions entailing organization development, leadership development, change management, performance management and employee engagement for the Business group
- Work with UK leaders and stakeholders to improve the service proposition and improve business Line Manager capability
- Defining and institutionalizing career progression framework to retain and develop talent in lines with the business strategy
- Manage global stakeholders, work on HR tools, implement and run change management
- Performing analysis on industry benchmarking data on HR trends related to HR best practices, policies and processes.
Senior Executive - Human Resource Business Partner
Interglobe Technologies
- Support in seamless execution of People processes in the BU
- Design, implement and support various HR programs, processes, policies for the account to meet business goals after analyzing talent management metrics and trends
- Partnering with business on workforce planning, succession planning, skills assessment and competency mapping
- Review and analyze business unit data to identify trends and recommend solutions to improve performance, retention, and employee experience being an active interface between HR COEs and the line stakeholders
- Orient and educate managers and employees about the company policies and procedures, applying them fairly and consistently across the unit
- Designing and delivering learning programs to address the needs of different functions
- Grievance handling, Managing ER issues, internal audits, conducting one-on-one, skip and leadership connect sessions as required and driving action plans partnering with stakeholders
- Provide ongoing support to the leadership team to Implement/administer/interpret corporate policies/programs/procedures ensuring policy adherence as per the standard guidelines
- Plan, manage and provide continuous improvement to all aspects of the organization including both annual and mid-year processes
- Implementing Employee Engagement initiatives to create an engaged workforce
- Attrition analysis & taking measures for minimizing early life and operations attrition, preparing dashboards.
Human Resource Executive- Talent Management
Fareportal
- Manpower planning & hiring quality talent as per SLAs
- Managing entire Hire to Retire processes
- Help people managers and employees navigate complex people challenges across the spectrum of HR Services with coaching and advice to help resolve the same
- Support the Change journey for People managers around a broad range of HR Processes
- Play lead roles preferably on multiple projects
- Understands project status, understands project lifecycle, manage mitigation of risks and issues, set up change control processes and escalation points, manage the service transitions, facilitate project design sessions in area of expertise.
Human Resource Associate
NTT DATA AMERICAS
- Deliver transformation engagements across the HR lifecycle (Hire to Retire) to amplify employee experiences for all stakeholders
- Analyze complex people, policy and process problems and recommend solutions by leveraging knowledge of HR operating models, processes & technology
- Enhance & improve client engagement through Industry/functional expertise of HR domain
- Lead and participate in design workshops, feasibility discussions
- Interact & work with multiple HR, technology & business stakeholders to enable HR transformations
- Responsible for smooth on-boarding experience, HR Orientation and Joining Formalities, apprising employees with HR policy's & procedures
- Develop recommendations and drive team effort to build HR solutions across Hire to Retire lifecycle
- Taking care of all new hires, promotions, transfers and conducting & organizing regular training sessions Formation of Process & its implementation for new & existing clients to ensure smooth and better operations
Assistant Manager
Deloitte India (Office at USI) Pvt. Ltd.
- Current
- Leading HR Process redesign, process improvement projects improving HR operational efficiency
- Supported delivering complex projects including developing key client deliverables, liaising with senior leadership and external advisors
- Conduct analysis and evaluation of programs and processes, providing competency & functional area knowledge to identify, research, and resolve complex problems across a wide variety of topics including visioning, organizational design, process excellence, acquisition & mobility, development, strategic change management and deployment
- Assisting clients in developing their change capability & becoming more agile businesses
- Co-creating solutions and conducting user review sessions for Change management impact analysis and developing treatment plans
- Assist leadership in overall project/program management, including development of work planning, milestones and contingency plans based on budget, timing and business needs for implementation and execution of project and workstream efforts
- Identification of project/program risk and issues and proposes mitigation tactics and strategies
- Developing compelling, logically structured presentations and deliverables that will be shared at the Talent and business leadership level
- Supporting change management activities across the US Firms, including driving adoption and business engagement, training and development of project communications.
Education
Post-Graduation - MBA
IBS
Hyderabad 04.2011 - 03.2013
B.B.A -
Bharti Vidyapeeth University
Mumbai 04.2006 - 03.2009
Higher Secondary -
Blue Bells Model School
Gurgaon 04.2005 - 03.2006
Senior Secondary -
Blue Bells Model School
Gurgaon 04.2003 - 03.2004
Skills
Consulting skills (client service orientation, stakeholder management, conflict resolution, analysis/synthesis of information, negotiation, change management, project management, etc)
Strong written and verbal communication
Six Sigma – Green Belt certification
Proficiency in HR organization design analysis and process designing using Visio
Strong analytics skills (structuring and completing analysis, summarizing insights)
Excellent Microsoft Office skills
Creative problem-solving skills related to team, project, and cross-functional issues
Skills Certifications
- Six Sigma – Green Belt certification
- Strong written and verbal communication
- Consulting skills (client service orientation, conflict resolution, analysis/synthesis of information, negotiation, change management, project management, etc.)
- Proficiency in HR organization design analysis and process designing using Visio
- Strong analytics skills (structuring and completing analysis, summarizing insights)
- Excellent Microsoft Office skills
- Skilled at stakeholder management
- Creative problem-solving skills related to team, project, and cross-functional issues
Profile Synopsis
A Meticulous and resourceful qualified MBA with 11 years of functional experience in the realm of Human resources, HR advisory & consulting, project management, HR strategy & transformation, employee relations, talent management, learning & development, performance management, employee engagement and shared services. Vast experience of HR transformation, change management & organizational design related projects in diversified industries across various geographies. High sense of responsibility and strong organizational skills with an ability to work under pressure with conflicting priorities. Proficient at grasping new concepts quickly and utilizing the same in a productive and time bound manner. Always passionate to take the challenges of new responsibilities and attain optimum level of utilization of skills through hard work and dedication.
Timeline
Post-Graduation - MBA
IBS
04.2011 - 03.2013
B.B.A -
Bharti Vidyapeeth University
04.2006 - 03.2009
Higher Secondary -
Blue Bells Model School
04.2005 - 03.2006
Senior Secondary -
Blue Bells Model School
04.2003 - 03.2004
Manager - Human Resources
Genpact India Pvt. Ltd.
Assistant Manager – HR Advisory
Royal Bank Of Scotland
Senior Executive - Human Resource Business Partner
Interglobe Technologies
Human Resource Executive- Talent Management
Fareportal
Human Resource Associate
NTT DATA AMERICAS
Assistant Manager
Deloitte India (Office at USI) Pvt. Ltd.
- Current