Garima Bains
New Delhi
Summary
Experienced Professional with 7+ years of diverse experience in Education & Corporate industry. Performance Driven and Self motivated individual to elevate Employee Experience & Organizational Success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sr. Consultant (Program & Project Manager)
NTT Data
Gurugram
10.2023 - Current
- The Employee Success function creates experiences that connect and celebrate our internal clients (team members) by providing support through employee engagement, development and mentoring, while optimizing their efficiency and effectiveness
- Creating and driving employees connect through various initiatives
- Manage project campaigns and communications
- Plan and execute engagement initiatives that keep employees informed with our business strategy and culture to ensure positive impact on employee experience
- Drive employer brand by acting as marketing Spoc for HR and supporting them in learning and development, policy and process launches, company wide initiatives and on boarding new joiners
- Subject matter expert dashboard for the whole department to publish employee real time data score related to their happiness score, job satisfactions, specific concerns, feedbacks and attrition matrix via Power BI
- Engage periodically in 1:1 catch-ups with delivery team members to ensure their holistic wellbeing
- Excellent project management capabilities, ability to lead from start to finish, balancing multiple priorities and meeting strict deadlines
- Develop and facilitate a customized path that inspires both new and tenured employees
- Oversee & facilitate new joiner orientation in the team
- Analyze data collected from employees and use the same for process improvement and concern resolution
- Work with different functions like HR, TA, Finance, L&D, Operations, Delivery and Marketing to understand the existing process, identify gap areas (based on employee feedback) and work out a plan to enhance the same
- Interact with the leadership team to curate a career path for each employee and track their progress
- Create steps that achieve high employee satisfaction keeping the organization's vision, strategy and business requirements in mind
- Plan, execute & drive additional ideas, initiatives and events
Employee Success Manager
Apisero
Hyderabad
11.2021 - 10.2023
- Engage periodically in 1:1 catch-ups with delivery team members to ensure their holistic wellbeing
- Develop and facilitate a customized path that inspires both new to Apisero and tenured employees
- Oversee & facilitate new joinee orientation in the team
- Analyze data collected from employees and use the same for process improvement and concern resolution
- Work with different functions like HR, TA, Finance, L&D, Operations, Delivery and Marketing to understand the existing process, identify gap areas (based on employee feedback) and work out a plan to enhance the same
- Interact with the leadership team to curate a career path for each employee and track their progress
- Create steps that achieve high employee satisfaction keeping the organization's vision, strategy and business requirements in mind
- Plan, execute & drive additional ideas, initiatives and events
- Ability to deep dive into situations and analyze data
- Proven ability & creative approach to problem solving
- Should be able to maintain confidentiality
- Should be able to build trust amongst employees
- (Virtual from Delhi)
Assist. Professor
IP University (Chander Prabhu Jain College of Higher Studies & School of Law), Delhi
07.2016 - 11.2021
- Areas of Specialization: Human Resource Management, Principles of Management, Organization Behavior, Values and Ethics, Human Capital Management
- Employ differentiated teaching methods, incorporating audio and visual activities to address all learning styles
- Working as head of Grievance Redressal Committee and Disha Peace Club
- Working as a Core member of the Cultural committee
- Working as an active member of the Discipline Committee
- Working as an active committee member of handling internal and University Examinations
- Editor of the Newsletter of the college which is published twice in a year
- Responsible for maintaining all the inspection data for the management department
- Employ differentiated teaching methods, incorporating audio and visual activities to address all learning styles
- Provide individualized instruction to keep all students at expected skill level
- Identify and organize field trips to enhance curriculum
- Meet with parents to discuss progress and address behavior or mastery issues
- Responsible for handling monthly and internal examinations of university
- Responsible for handling the discipline cases related to students and teachers
- Responsible for handling guest lectures, seminars, workshops and cultural events
Education
Masters of Business Administration - HR
GGSIPU
PG Diploma - HRM
YMCA
B.COM - Honors
Delhi University
Skills
- Power BI
- Microsoft office
- Dashboard creation
- Google Docs
- People Management
- Communication skills
- Event Management
- Leadership skills
- Problem Solving
- Collaboration
- Flexibility
Languages
- English
- Hindi
- Punjabi
Projects
POWER BI DASHBOARD CREATION : HAPPINESS QUOTIENT REPORT, MONTHLY REPORTS, ATTRITION AND RESIGNATION REPORTS, GOOGLE DASHBOARD CREATION : ATTRITION, RESIGNATION, PROJECT RELATED QUERIES, WORK- LIFE BALANCE AND PMS., DISSERTATION ON "EMPIRICAL EVIDENCE ON FORMATION OF PSYCHOLOGICAL CONTRACT WITH PROSPECTIVE EMPLOYEES AND ITS IMPACT ON EMPLOYER BRANDING" MAY 2015., A LIVE PROJECT IS UNDERTAKEN "A STUDY OF PERCEPTION OF TRAINERS FOR THE TRAINING PROGRAM AT SPECTRUM INFOGAIN SERVICES" AUGUST 2014, CONSULTANCY PROJECT ON "PERCEPTION OF TRAINERS FOR THE TRAINING PROGRAM AT SPECTRUM INFOGAIN SERVICES" JULY 2014, A RESEARCH PROJECT SUBMITTED ON QUALITY OF WORK LIFE IN SAKET CITY HOSPITAL" MARCH 2013
Certification
- Certified in Mulesoft Integration Associate
Timeline
Sr. Consultant (Program & Project Manager)
NTT Data
10.2023 - Current
Employee Success Manager
Apisero
11.2021 - 10.2023
Assist. Professor
IP University (Chander Prabhu Jain College of Higher Studies & School of Law), Delhi
07.2016 - 11.2021
Masters of Business Administration - HR
GGSIPU
PG Diploma - HRM
YMCA
B.COM - Honors
Delhi University
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