Garima Kapoor
Bengaluru
Summary
Working with Ernst& Young as a Project Manager . Adept in all aspects of project management including planning, budget management, and coordinating all working parts of a project. Experienced in working directly with clients to ensure all the goals of a project are achieved and met within scope and budget. Seasoned Business Analyst offering 11 years of IT industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Business Analyst
Symantec
Pune
- JANUA RY 2 011 — J U LY 2 013
- Managed and supported business risk and worked to develop and implement strategic solutions
- Worked with a commitment to precision and a strong attention to detail
- Always enlisted customer-service approaches
- Content Publisher, One 97 Communication PvtLtd, Noida
- MARCH 2008 — D ECEMBER 2011
- Developed unique content for a variety of clients sites to improve presence and brand awareness
- Generated invigorating social media content
- Coordinated mailings, marketing materials, and website content
- Evaluated relationships with current and potential content providers.
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Assessed business requirements to create focused solutions.
- Trained business personnel in use of systems.
- Gathered, reviewed and reported on findings.
- Produced charts and diagrams to assist with problem analysis.
- Educated stakeholders on data protection tactics to reduce breaches.
Project Manager
Ernst &Young
Bengaluru
03.2020 - Current
- Worked in collaboration with the senior project manager to define project goals and establish a timeline and plan to achieve them
- Learned about the customer's project and made suggestions based on project specifics
- Worked to ensure successful project execution according to established objectives, timelines, and costs
- Lead process-improvement focus groups as part of the University initiative to achieve functional design within it's user systems
- Handled Project with a client and with the cost of 132K USD
- PMO, Schneider, Bengaluru
- MARCH 2017 — F EBRUA RY 2 020
- Worked closely with project managers and engineers to ensure project needs were fulfilled and budgets were honored
- Worked to ensure successful project execution according to established objectives, timelines, and costs
- Settled any customer disputes in a professional and pleasant manner
- Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products.
Business Analyst
Schneider
Banglore
03.2017 - 04.2020
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Analyzed open orders, backlog, and sales data to provide sales team with insights.
- Performed gap analysis to identify areas of improvement.
- Assessed business requirements to forecast annual budgetary operational costs.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Surveyed clients to ascertain requirements and expectations for product.
- Executed analysis of risks and identified risk mitigation strategies.
- Generated standard and custom reports to provide insights into business performance.
- Created data models to support decision-making processes.
- Developed and implemented data governance policies and procedures.
- Provided technical support for troubleshooting analytics and reporting issues.
- Developed customized reports, summarizing and presenting data in visually appealing format.
Content Publisher
One 97 Communication
03.2008 - 12.2011
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Developed and maintained courteous and effective working relationships.
- Delivered services to customer locations within specific timeframes.
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked effectively in fast-paced environments.
- Applied effective time management techniques to meet tight deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
Education
Masters - Instuite of Marketing&Management
B.COM - Finance
Lucknow University
Lucknow 06.2002 - 01.2005
Skills
Certified Scrum Master- Scrumundefined
Timeline
Project Manager
Ernst &Young
03.2020 - Current
Business Analyst
Schneider
03.2017 - 04.2020
Content Publisher
One 97 Communication
03.2008 - 12.2011
B.COM - Finance
Lucknow University
06.2002 - 01.2005
Business Analyst
Symantec
Masters - Instuite of Marketing&Management
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