Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Garima Sharma

Meerut

Summary

Dynamic professional with experience at I energizer, excelling in customer service and problem-solving. Proven ability to enhance customer satisfaction through effective communication and relationship management. Skilled in financial reporting and data entry, demonstrating strong organizational skills and reliability in fast-paced environments. Committed to delivering exceptional results and supporting team success.

Overview

1
1
year of professional experience
2021
2021
years of post-secondary education

Work History

Customer Service Representative

I energizer
Noida
2025.03 - Current
  • Assisted customers with inquiries and resolved issues efficiently.
  • Provided product information and guided customers in making decisions.
  • Handled customer complaints with patience and effective communication.

Accounting Intern

Jain and associates
Meerut
2025.01 - 2025.02
  • Assisted in preparing monthly financial reports for clients.
  • Maintained accurate records of transactions and reconciliations.
  • Supported the auditing process by organizing necessary documents.

Human Resources Intern

Webthrive Association at Meerut
2024.10 - 2024.12
  • Assisted in organizing employee onboarding processes and documentation.
  • Maintained employee records using HR management software and databases.
  • Supported recruitment efforts by scheduling interviews and communicating with candidates.

Education

MBA - Human Resources Management

Vidya University, Baghpat Baipass, Meerut
Meerut
2023.08 - 2025.08

Advance Excel And E.R.P 9 And E.R.P Prime

Indica Computer
2024.03 - 2024.07

Marketing - MBA

Vidya University, Baghpat Baipass, Meerut
2024.04 - 2024.04

Pep - Talk Human Resources - MBA

Vidya University, Baghpat Baipass, Meerut
2023.12 - 2023.12

Finedge -The Finance - MBA

Vidya University, Baghpat Baipass, Meerut
2023.12 - 2023.12

KK PUBLIC SCHOOL
Meerut

Skills

  • Customer service
  • Financial reporting
  • Data entry
  • Employee onboarding
  • Customer relationship management
  • Team collaboration
  • Time management
  • Effective communication
  • Problem solving
  • Organizational skills
  • Punctuality and reliability

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Timeline

Customer Service Representative

I energizer
2025.03 - Current

Accounting Intern

Jain and associates
2025.01 - 2025.02

Human Resources Intern

Webthrive Association at Meerut
2024.10 - 2024.12

Marketing - MBA

Vidya University, Baghpat Baipass, Meerut
2024.04 - 2024.04

Advance Excel And E.R.P 9 And E.R.P Prime

Indica Computer
2024.03 - 2024.07

Pep - Talk Human Resources - MBA

Vidya University, Baghpat Baipass, Meerut
2023.12 - 2023.12

Finedge -The Finance - MBA

Vidya University, Baghpat Baipass, Meerut
2023.12 - 2023.12

MBA - Human Resources Management

Vidya University, Baghpat Baipass, Meerut
2023.08 - 2025.08

KK PUBLIC SCHOOL
Garima Sharma