GARIMA

Company Overview: Career Experts is a leading recruitment firm specializing in providing end-to-end talent acquisition solutions across diverse industries

• Led recruitment initiatives for global clients, successfully closing 40+ leadership roles for an e-commerce start-up.
• Developed end-to-end recruitment solutions, reducing time-to-hire by 20%.
• Managed and delivered training programs for recruitment teams, including soft skills, voice & accent training, and offer negotiation techniques.
• Implemented customized talent acquisition strategies, focusing on high-impact leadership hiring.
• Spearheaded internal L&D initiatives, including onboarding, capability mapping, and recruiter upskilling through structured training interventions.
• Delivered training sessions on sourcing strategies, Boolean search techniques, ATS navigation, and recruitment best practices.
• Enhanced candidate experience through effective communication training and voice modulation during candidate interactions.
• Mentored recruitment teams, fostering a knowledge-sharing culture through peer coaching, documentation, and regular feedback.
• Acted as a trusted hiring advisor by providing market intelligence, talent insights, and skills benchmarking to clients.
• Maintained strong talent pipelines to ensure proactive readiness for leadership and niche hiring requirements.
• Improved employer branding strategies, enhancing candidate engagement and outreach.
• Achieved a 95% client satisfaction rate through consistent delivery and transparent communication.

Company Overview: Forest Essentials is a luxury Ayurvedic skincare and wellness brand from India, known for its authentic, natural, and handcrafted products
Combining traditional Ayurvedic recipes with modern aesthetics, the brand offers premium skincare solutions rooted in holistic wellness
• Led the development of comprehensive training programs for staff across all India Forest Essentials stores, focusing on customer interaction, product knowledge, and sales techniques to enhance customer experience and retention.
• Collaborated with the R&D team to facilitate new product development and worked closely with the CMD and Marketing Manager to devise strategies for brand extension and new product launches, including special Diwali edition packaging.
• Created the 'Getting Started' success guide for new Customer Relationship Managers (CRMs) and developed structured training content, incorporating on-the-job training, role plays, classroom sessions, and digital learning methods.
• Planned and executed the first National Staff Gathering at Rishikesh, fostering team cohesion and professional development.
• Implemented training needs analysis, conducted regular assessments to measure training effectiveness, and coordinated mystery shopper evaluations to ensure consistent service quality.
• Developed Store SOPs focusing on customer experience, conducted second-level interviews for sales staff, and played a key role in designing new uniforms for store employees.

Company Overview: Oriflame India is a leading direct-selling beauty and wellness brand, offering high-quality, nature-inspired products
Known for its sustainable approach, it empowers individuals through its business opportunity and extensive product range
• Designed and delivered impactful training programs for branch staff and distributors, significantly enhancing their product knowledge and sales skills
• Developed comprehensive training materials, ensuring consistency and effectiveness across all training initiatives
• Led comprehensive product training sessions Pan India, focusing on in-depth product knowledge, customer interaction techniques, and effective presentation skills, leading to improved sales performance.
• Conducted voice modulation and accent training workshops to enhance distributor communication skills, enabling more persuasive customer interactions and better client engagement.
• Organized nationwide training events to upskill sales teams, covering product demonstration techniques, customer relationship building, and personalized selling strategies, resulting in higher