GARIMA SINGH
Bengaluru
Summary
Dynamic and results-driven Senior Manager with over 7 years of experience in Fintech, specializing in pre-sales and program management. Proven track record of understanding client needs, qualifying leads, delivering impactful product demonstrations, and leading successful project implementations. Committed to driving client satisfaction and fostering long-term partnerships through tailored solutions and exceptional service.
Overview
8
8
years of professional experience
Work History
Senior Manager - Product
M2P Fintech
12.2022 - Current
- Assisted in defining product requirements and specifications for the BNPL product based on market research and customer feedback.
- Collaborated with engineering and design teams to ensure BNPL product features aligned with customer needs and market demands.
- Participated in product testing for the BNPL solution, ensuring quality, functionality, and seamless user experience.
- Worked closely with sales, marketing, and customer support teams to align BNPL initiatives with overall business objectives.
- Acted as a bridge between internal and external stakeholders, fostering collaboration and alignment for the BNPL product development.
- Facilitated project kick-off calls post onboarding to gather and refine BNPL project requirements.
- Drove the creation and sign-off of Statements of Work (SOWs) for BNPL implementation based on client requirements.
- Guided clients through BNPL project implementation, ensuring smooth transition to User Acceptance Testing (UAT) and deployment.
Senior Technical Program Manager
Card91
04.2022 - 04.2022
- Served as the Single Point of Contact (SPOC) for client's business and technical teams
- Coordinated client and internal teams for seamless integration and testing
- Provided detailed API explanations and demonstrations to client teams
- Supervised testing on various platforms, QA, and UAT, and signed off on client's API integration.
Senior Marketing Manager
Electronica Finance Limited
01.2022 - 03.2022
- Identified 30 potential collaboration areas for EFL, directly aligning with strategic business priorities
- Identified potential companies for partnership formation and prepared proper evaluations
- Conducted regular reviews to measure overall output in terms of leads and business generation.
Partnerships Manager
Kudos
08.2019 - 12.2021
- Led outreach initiatives and developed relations with new partners
- Negotiated attractive partnership deals and ensured mutually beneficial terms
- Conceptualized initiatives to explore new revenue channels and measured ROI
- Implemented and managed 32 clients (domestic and international)
- Led end-to-end onboarding and go-live projects for 15 + clients in the lending space.
Business Analyst
Qualitas IT
03.2019 - 07.2019
- Managed and analyzed new product and partnership opportunities
- Acted as a bridge between clients/partners for new developments and products
- Conducted cost and time estimation for new opportunities
- Analyzed and reached out to potential partners in various sectors
- Drafted agreements and reviewed necessary partner documentation for onboarding process
- Assisted tech team in designing processes and APIs for better functioning
- Communicated with internal and external stakeholders to ensure vertical growth.
Business Operations Analyst
Maxxton India Technology
03.2018 - 03.2019
- Achieved seamless integration for 50+ clients by configuring system/software interfaces
- Prepared reports by collecting, analyzing, and summarizing information
- Analyzed tasks from a user perspective and designed documentation
- Analyzed client's requirements and placed products to satisfy business needs
- Provided feedback about changes in system application to Subject-Matter Experts (SMEs)
- Created requirement documents and performed UTA testing.
QA Engineer
Maxxton
01.2017 - 03.2018
- Successfully implemented Newyse (ERP) for 15+ clients across Europe and the USA
- Analyzed client's business requirements and processes
- Conducted manual testing and implemented new clients
- Reconciled errors in client data to ensure accurate business requirements
- Provided input into developing and modifying systems
- Liaised between business and technical personnel
- Performed functional and user acceptance testing.
Education
PGD in Customer Relationships Management -
Symbiosis Centre for Distance Learning
01.2019
Master's degree in Computer Application -
Sinhgad Institute Of Management
01.2017
Bachelor's degree in Computer Application -
St. Francis De Sales College
01.2014
Skills
- Project /Product management
- Delivery management
- SDLC/Agile/Scrum/Kanban
- Client relationships building
- Cross-functional team leadership
- Analytical skills
- Communication skills
- Stakeholder Management
- JIRA/Confluence
- Strategic Planning
- Partnership Development
Timeline
Senior Manager - Product
M2P Fintech
12.2022 - Current
Senior Technical Program Manager
Card91
04.2022 - 04.2022
Senior Marketing Manager
Electronica Finance Limited
01.2022 - 03.2022
Partnerships Manager
Kudos
08.2019 - 12.2021
Business Analyst
Qualitas IT
03.2019 - 07.2019
Business Operations Analyst
Maxxton India Technology
03.2018 - 03.2019
QA Engineer
Maxxton
01.2017 - 03.2018
Master's degree in Computer Application -
Sinhgad Institute Of Management
Bachelor's degree in Computer Application -
St. Francis De Sales College
PGD in Customer Relationships Management -
Symbiosis Centre for Distance Learning
Similar Profiles
Subhiksha VenkatesanSubhiksha Venkatesan
SOFTWARE DEVELOPMENT ENGINEER II at M2P FINTECHSOFTWARE DEVELOPMENT ENGINEER II at M2P FINTECH
JOTHILINGAM SJOTHILINGAM S
Software Tester at M2P Fintech Pvt Solutions Ltd.Software Tester at M2P Fintech Pvt Solutions Ltd.
CHARMILA G CHARMILA G null
Talent Acquisition Associate at Tech Tales Acceletantz LLP (M2P Fintech -Client Company)Talent Acquisition Associate at Tech Tales Acceletantz LLP (M2P Fintech -Client Company)