Accomplished KYC Quality Checker and Analyst with a proven track record at Ernst & Young Global Delivery Service LLP, showcasing expertise in quality control analysis and adaptability. Excelled in enhancing case quality and ensuring compliance with regulatory standards, demonstrating exceptional decision-making and teamwork skills. Achieved daily targets, significantly improving process efficiency and data quality management.
Project 1 – End to End KYC Analyst and Quality Checker
· Functioned as an analyst for the first six months, concentrating on End to End KYC processes, during which customer cases were submitted for Requests for Information (RFI).
· Handled cases related to negative news concerning customers and their associates, evaluating alerts and escalating critical findings to onshore teams for appropriate follow-up.
· Performed a thorough review of transaction analyses encompassing a complete year of customer transactions.
· Improved case quality by adhering to established guidelines and procedures upon receiving RFI responses.
· Transitioned to a Quality Control position for one year after the initial six-month analyst role, conducting quality assessments on RFI and End to End cases, including peer reviews as needed.
Project 2- KYC Analyst and Quality Checker.
· Engaged with a financial institution to identify and verify customer information in accordance with regulatory standards.
· Maintained the quality of team members' work by serving as a quality assurance reviewer for their cases.
· Consistently achieved daily targets while upholding the highest standards of quality
Project 3 – Transaction Monitoring Analyst and End to End KYC Quality Checker
· Served as an analyst for one year in Transaction Monitoring, focusing on the analysis of three months' worth of customer transactions for the bank.
· Responsible for detecting any suspicious or irregular transactions performed by customers.
· Reported identified suspicious activities to relevant authorities for further investigation, aiming to prevent money laundering and ensure compliance with regulatory standards.
· Conducted customer searches using Lexis Nexis and World Check, along with screening through internal tools and string searches.
· Performed quality checks on RFI cases and End-to-End KYC processes, while also overseeing peer quality checks and providing training to analysts and new team members on procedures and best practices.
· Overseeing daily production processes as well as a project portfolio
· Interfacing with stakeholders in front office, middle office, and client onboarding teams
· Subject matter expertise in party reference data and data quality management
· Process excellence through process measurement and continuous improvement
· Transparency through metrics on data quality, data remediation, and productivity
· Analyzing data sets to identity fact patterns, root causes, key drivers, processes and identify opportunities to improve efficiency and control
· Perform Maker & checker function on Party maintenance
· Explain complex concepts in simple terms and create concise executive summaries. Research issues, ask relevant questions, connect concepts, and make recommendations
· Collaborate with Client Management Due Diligence Team, Compliance Team and various internal team or directly with the client as per the requirement.
· Understanding the risk based approach to KYC including application of enhance due diligence to higher risk customer ( e.g. PEPs, Sanction & Adverse Media)
· Source a wide range of client documentation from internal and external data sources in order to extract key information and validate client's identity and reputation in order that they meet KYC checks. Perform research for clients from BIS (Business information source) like MINT, DnB , Reuters and Bankcheck.
· Screen the client and their related parties like key controllers and directors against sanction and Negative news.
· Analyzing the financial statement and Balance sheet of a client the understanding the source of Revenue and assets.
· To persuade Relationship manage, Global Relationship manager and onshore partners and other departments within the group for CDD of a call on a daily basis through calls and emails.
· Preparing reports for the status of client for the enhancement of SLAs and maintenance of the KRI
Quality control analysis
Quality control plans
Teamwork
Time management
Adaptability
Decision Making
MS Office MS Excel
· Received progression from senior consultant 1 to Senior Consultant 2 in December 2024.
· Promotion to senior consultant 1 from Staff 3 in Ernst & Young in December 2023.
· Received progression from Staff 2 to Staff 3 in June 2023.
· Multiple Spot Awards for production and Quality.
· Certificates for all-rounder of the project for production, quality and adhoc activities.