Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Garima Thakur

Jabalpur

Summary

Result Driven Senior Quality Analyst with 6.5+ years of experience in manual testing across IP Services, Healthcare, and Gaming domains. Currently working on a client-facing RWS IP Services Portal, with hands-on experience in UI, API, Database (MongoDB), and Chatbot testing. Strong expertise in requirement analysis, test case design, defect management, UAT, and Agile delivery.

Overview

7
7
years of professional experience

Work History

Senior Quality Assurance Engineer

RWS Group
Indore
01.2024 - Current

Description:
Client-facing web application used for managing intellectual property renewals, portfolios, reports, discrepancies, documents, and admin configurations.

Roles and Responsibilities:

  • Performed end-to-end manual testing of modules such as My Renewals, My IP Portfolio, Analytics & Reports, Discrepancies, Documents, Admin Portal, and Help Centre.
  • Designed and executed detailed test cases based on business requirements and acceptance criteria.
  • Conducted API testing using Swagger and Postman, validating request/response payloads, status codes, and error scenarios.
  • Performed MongoDB database testing to verify backend data against UI actions and API responses.
  • Tested chatbot functionality, validating conversational flows, intents, responses.
  • Executed functional, regression, smoke, sanity, and UAT testing for multiple releases.
  • Logged, tracked, and verified defects using Azure Devops and collaborated closely with developers for resolution.
  • Participated in Agile ceremonies and supported production validation and hotfix testing.

Software Engineer -QA

Healthlevel Pvt Limited
Pune
11.2022 - 01.2024

Description:
Product-based healthcare platform integrating clinical, financial, and operational data for radiology business management.

Responsibilities:

  • Created RTM, test cases, and test closure reports to ensure complete test coverage.
  • Performed functional and regression testing across core healthcare workflows.
  • Supported basic performance testing activities.
  • Worked closely with cross-functional teams in an Agile environment.
  • Mentored interns and supported QA onboarding activities.

Software Engineer

Zensar Tecnologies
Pune
06.2019 - 11.2022

Description:
Web-based casino gaming applications developed for an international gaming client.

Role: Software Engineer

Responsibilities:

  • Conducted functional, regression, and compatibility testing for web-based games.
  • Prepared and executed test cases using TestRail.
  • Managed defects and documentation using JIRA and Confluence.
  • Deployed builds using Octopus Deploy and coordinated defect fixes with developers.
  • Handled client interactions and supported team coordination activities.
  • Conducted thorough game testing for web applications, creating test plans and cases using TestRail.
  • Effectively managed defect tracking and project management using JIRA and Confluence to ensure project progress.

Skills

  • Testing Knowledge : Manual Testing, Functional, Regression, Smoke, Sanity, UAT
  • Web Testing : UI, Cross-browser, Compatibility Testing
  • API Testing : Swagger, Postman
  • Database Testing : MongoDB (Data validation, UI–DB consistency checks)
  • Chatbot Testing : Conversational flow, intent validation
  • Methodology : Agile / Scrum
  • Defect Management : Azure Devops, JIRA, Redmine
  • Test Management Tools : Azure Devops ,TestRail, Confluence
  • Performance Testing : JMeter (Basic)
  • Other Tools : SauceLabs, VMware, Replicon
  • Documentation : RTM, Test Plans, Test Closure Reports

Accomplishments

• Performer of the Month
• Excellence Delivery Award
• Quarterly Best Team Award

Timeline

Senior Quality Assurance Engineer

RWS Group
01.2024 - Current

Software Engineer -QA

Healthlevel Pvt Limited
11.2022 - 01.2024

Software Engineer

Zensar Tecnologies
06.2019 - 11.2022
Garima Thakur