Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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GARIMA UDAINIYA

GARIMA UDAINIYA

Bangalore

Summary

A creative Business Development Manager with 10 years of impressive track record of improving sales and growing company customer base. Innovative program management, channel and direct Sales experience, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.

Overview

12
12
years of professional experience

Work History

BDM - Sales & Partnerships (APAC)

Esper
09.2020 - 01.2023
  • Driving a one-man army Channel business initiative at Esper APAC and built its foundation; working closely with the Senior Director of Sales (US and APAC)
  • Defining target market, ICP, target accounts, strategy, process and literature
  • Established relationships with key decision-makers within customer's organization to promote growth and retention
  • Negotiated and closed long-term agreements with new clients in APAC like OEMs and Channel Partners
  • Worked with new customers to increase purchases of product
  • Preparing reports, updating existing reports, working on excel and making power point presentations.
  • Scheduling new meetings and follow ups.
  • Reached out to potential customers via telephone, email and in-person inquiries
  • Negotiated, prepared and signed contracts with clients
  • Researched and identified opportunities for account growth, account penetration and market expansion
  • Generated new business with marketing initiatives and strategic plans
  • Performed research to uncover potential target areas, markets and industries
  • Represented company and promoted products at conferences and trade association meetings
  • Identified and pursued valuable business opportunities to generate new company revenue
  • Defining the GTM strategy for Channel at Esper
  • Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends
  • Collaborated with sales and marketing departments to support business objectives and client acquisition
  • Created reports and presentations detailing business development activities and supporting enablement team with collateral ideas and documentation
  • Devised effective marketing, sales and other promotional initiatives
  • Consulted with product development teams to enhance products based on customer interest data.

Team Lead - Business Development (North America)

Netsurion Technologies Pvt. Ltd.
09.2017 - 08.2019
  • Streamlined operations by delivering recommendations for knowledge-base processes and procedures
  • Updating the CRM, making sales presentations and maintaining new as well as existing accounts.
  • Consistently exceeded quotas through penetration of new accounts through Channel business
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets
  • Coached team members in techniques necessary to complete job tasks, successful selling and encouraged cross-selling
  • Trained new team members by relaying information on company procedures and process
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals
  • Participated in cross-functional team-building activities
  • Initiated contact with prospects and conducted follow-ups to garner information and qualify leads
  • Cold called prospective customers to determine need, ascertain timeline, identify decision-makers, price quotes and customer-centric terms
  • Supported Account Managers by identifying opportunities and executing plans
  • Tracked sales data to assess trends and make proactive strategy changes
  • Maintained weekly sales tracking and leadership reports to support operational enhancement and implement corrective actions
  • Introduced IT service offerings by NOUS in APAC and Europe
  • Identifying new sales leads to sell our services and maintain fruitful relationships with clients
  • Research organizations and prospects to identify new leads and potential markets
  • Cold calling, running email campaigns, research, and data mining were daily activities to set up a meeting
  • Presenting the company profile and supporting the Account Manager with closure
  • Overall responsible for business development activities, driving GTM strategy, generating new business, managing target accounts, managing sales pipeline, providing insights, supporting team in preparing proposals and presentations.

Senior BDR (US and UK)

InfoPro Learning
06.2015 - 10.2015
  • Responsible for the implementation of sales strategies, supporting inside sales for lead generation in US and UK regions
  • Key account management, territory management, hunting opportunities, data mining, and other sales support functions
  • Cold calling, email campaigns, research, preparing documents and suggesting our learning services
  • Generating new business opportunities through lead generation activities
  • Data mining, research, cold calling, running email campaigns, giving presentations, pricing negotiations, and closure
  • Onboarding new hires and training them
  • Consistently exceeding quotas through new opportunities created
  • Ensuring client inquiries were handled professionally and efficiently
  • Maintaining weekly and monthly reports.

Business Development Manager (US)

Ismart
11.2011 - 04.2015
  • Acquired new customers (HNIs and Commercial accounts), for maintaining long-term relationship through established compliant processes with the objective of enhancing the customer base
  • Giving presentation of offerings through field visits and market mapping
  • Ensured the KYC and other compliance norms were strictly adhered to, responsible for customer documentation and closure
  • Analyzed customer needs and to educate the about financial needs arising at various life stages
  • Looked after marketing activities, market mapping and other permissible databases
  • Functioned exclusively with Citigold Select Segment of Citibank (INR 2.5 crores minimum individual accounts).

Client Origination Manager (India)

Citibank
01.2011 - 10.2011
  • Acquired new customers (HNIs and Commercial accounts), for maintaining long-term relationship through established compliant processes with the objective of enhancing the customer base
  • Giving presentation of offerings through field visits and market mapping
  • Ensured the KYC and other compliance norms were strictly adhered to, responsible for customer documentation and closure
  • Analyzed customer needs and to educate the about financial needs arising at various life stages
  • Looked after marketing activities, market mapping and other permissible databases
  • Functioned exclusively with Citigold Select Segment of Citibank (INR 2.5 crores minimum individual accounts).

Education

MBA - Finance And International Marketing

IIPM
01.2011

B.Com - Marketing

Jyothi Nivas College
04.2009

12th - Commerce

St. Francis Convent
04.2006

10th - undefined

St. Francis Convent
04.2004

Skills

  • Business Development - Cold calling and email marketing
  • Team Management
  • Effective Time Management
  • Communication skills
  • Coaching and Mentoring
  • Sales Reporting
  • Account Management
  • Organizational skills
  • Enterprise Sales
  • Channel Sales
  • Critical thinking and problem solving
  • Market Research

Accomplishments

  • Began Outbound Sales for US region as an SDR and then established Channel side of the business, process and documents at Esper as a Business Development Manager for APAC, EMEA and ANZ.
  • Netsurion - A total of 29 accounts that brought in a revenue of $997,000+. Also, awarded Best Performer for 2017 and 2018. Promoted as Team Lead in 2019. Lead a team of SDRs.
  • NOUS Infosystems - Won Outstanding and Proactive team in 10516 and Best Performer 2016-17. Generated 140+ leads in APAC and 200+ leads for Europe region.
  • InfoPro Learning - Emerging Star Award July-September 2015 for bringing some of the largest meetings including Tesla, Facebook, T-Mobile, Symantec, SanDisk, and more.
  • Ismart - Best Performer 2012-13; generated revenue of $276,000+.

Timeline

BDM - Sales & Partnerships (APAC)

Esper
09.2020 - 01.2023

Team Lead - Business Development (North America)

Netsurion Technologies Pvt. Ltd.
09.2017 - 08.2019

Senior BDR (US and UK)

InfoPro Learning
06.2015 - 10.2015

Business Development Manager (US)

Ismart
11.2011 - 04.2015

Client Origination Manager (India)

Citibank
01.2011 - 10.2011

MBA - Finance And International Marketing

IIPM

B.Com - Marketing

Jyothi Nivas College

12th - Commerce

St. Francis Convent

10th - undefined

St. Francis Convent

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