Garrison Koch
Jeffersonville
Summary
I am hardworking and driven to excel at new tasks. I am skilled in effective communication, problem solving, and team collaboration. I am very eager to learn new skills and apply critical thinking in complex tasks. I am well-acquainted with Microsoft Excel, Microsoft Access, AutoCAD, PowerPoint, and Minitab.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Quality Engineer
Dana Incorporated
01.2023 - Current
- Enhanced product reliability through thorough testing and validation processes.
- Reduced manufacturing defects by implementing robust quality control measures.
- Conducted detailed failure analysis to identify areas for improvement in product design and manufacturing processes.
- Consistently met or exceeded annual performance targets for key quality metrics, contributing to the overall success of the business.
- Improved customer satisfaction by addressing and resolving quality issues in a timely manner.
- Identified root causes of quality concerns, implementing corrective actions to prevent recurrence.
- Implemented preventive measures based on lessons learned from past failures, addressing potential risks before they could lead into customer-facing issues.
Quality Engineering Intern
Dana Incorporated
05.2021 - 12.2022
- Developed documentation related to quality procedures and standards, maintaining compliance with industry regulations.
- Supported the creation of training materials for new team members, ensuring consistent quality practices across the team.
- Performed statistical analysis on production data, identifying trends and potential areas for improvement.
Education
Bachelor of Science - Industrial Engineering
University of Louisville
Louisville, KY12.2023
Skills
- ISO 9001 Knowledge
- Training and mentoring
- Customer Focus
- Documentation Review
- Team Collaboration
- Continuous Improvement
- Root Cause Analysis
- Production traceability
- PPAP Submissions
- Complex Problem-Solving
Certification
CQIA - Certified Quality Improvement Associate
Timeline
Customer Quality Engineer
Dana Incorporated
01.2023 - Current
Quality Engineering Intern
Dana Incorporated
05.2021 - 12.2022
Bachelor of Science - Industrial Engineering
University of Louisville
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