Dynamic Project Manager with a proven track record at Indus Towers Ltd., enhancing process efficiency through automation and cross-functional collaboration. Skilled in data analytics and stakeholder communication, I successfully improved turnaround times by 30% while leading diverse teams. Passionate about driving results and optimizing operations for impactful outcomes.
Churn prediction tool – analytics and product use case, built and deployed a telecom churn prediction model using ML algorithms, translated predictive insights into product retention strategies, reducing churn potential, tools: Python, Excel, SQL, Power BI (learning), stakeholder presentations, WCC workflow automation – process and product optimization, automated manual WCC validation, improving process transparency and reducing delays by 30%, proposed workflow optimization features for ERP modules, collaborated with IT and business teams to gather feedback and refine solutions