Gaurav
Sales
New Delhi
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Chat Analyst
Concentrix
10.2020 - 02.2022
- Handle customer Chat and provide information. Explaining about products. Handling Chat related to quires, survey and feedback. Handling enquiry and service chat.
- Helped supervisors in analysing chats in order to make customer service better, provided feedbacks and helped team members improve.
- Supported teams of few members being a mentor and also got awarded for the same.
Sales Analyst
Personiv
09.2022 - Current
- Informed customers of promotions to increase sales productivity and volume.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Delivered key metrics for sales, credit, and warranties to drive success of business.
Education
High School - undefined
Sahodya Sr. Sec. School
Higher Secondary - undefined
Sahodya Sr. Sec. School
B A 1st Year -
DU SOL
05.2025
Skills
Negotiation
Sales desktop
Problem solving
Lead generation
Results oriented
Financial knowledge
Effective communicator
Personal Information
- Father's Name: Mr. Ram Kumar Maurya
- Date of Birth: 12/18/01
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Personal Qualifications
- High School, Sahodya Sr. Sec. School, 2018
- Higher Secondary, Sahodya Sr. Sec. School, 2020
- B. Sc. 1st year, IGNOU School of open learning, Pursuing
Disclaimer
I hereby declare that the above written particular are best of my knowledge & brief.
Timeline
Sales Analyst
Personiv
09.2022 - Current
Chat Analyst
Concentrix
10.2020 - 02.2022
High School - undefined
Sahodya Sr. Sec. School
Higher Secondary - undefined
Sahodya Sr. Sec. School
B A 1st Year -
DU SOL