Summary
Overview
Work History
Education
Skills
Personal Information
Personal Qualifications
Disclaimer
Timeline
Generic

Gaurav

Sales
New Delhi

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Chat Analyst

Concentrix
10.2020 - 02.2022
  • Handle customer Chat and provide information. Explaining about products. Handling Chat related to quires, survey and feedback. Handling enquiry and service chat.
  • Helped supervisors in analysing chats in order to make customer service better, provided feedbacks and helped team members improve.
  • Supported teams of few members being a mentor and also got awarded for the same.

Sales Analyst

Personiv
09.2022 - Current
  • Informed customers of promotions to increase sales productivity and volume.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Delivered key metrics for sales, credit, and warranties to drive success of business.

Education

High School - undefined

Sahodya Sr. Sec. School

Higher Secondary - undefined

Sahodya Sr. Sec. School

B A 1st Year -

DU SOL
05.2025

Skills

Negotiation

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Personal Information

  • Father's Name: Mr. Ram Kumar Maurya
  • Date of Birth: 12/18/01
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried

Personal Qualifications

  • High School, Sahodya Sr. Sec. School, 2018
  • Higher Secondary, Sahodya Sr. Sec. School, 2020
  • B. Sc. 1st year, IGNOU School of open learning, Pursuing

Disclaimer

I hereby declare that the above written particular are best of my knowledge & brief.

Timeline

Sales Analyst

Personiv
09.2022 - Current

Chat Analyst

Concentrix
10.2020 - 02.2022

High School - undefined

Sahodya Sr. Sec. School

Higher Secondary - undefined

Sahodya Sr. Sec. School

B A 1st Year -

DU SOL

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Gaurav Sales