GAURAV AGRAHARI
SALES MANAGER
LUCKNOW ,UP
Summary
Dynamic Sales Manager with a proven track record at URBAN MONEY, excelling in sales forecasting and customer relationship management. Expert in driving revenue growth through effective team leadership and market analysis. Achieved significant improvements in customer satisfaction and sales performance by implementing innovative strategies and fostering a collaborative environment.
Overview
8
8
years of professional experience
Work History
Sales Manager
URBAN MONEY
LUCKNOW
08.2023 - Current
- Established relationships with key clients, while maintaining existing customer base.
- Supported sales team members to drive growth and development.
- Coached, developed and motivated team to achieve revenue goals.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Collaborated with marketing team to create promotional materials for target customers.
- Coordinated Daily Field Reports (DFRs) and distributed to clients.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Identified and developed new markets for products or services.
- Resolved customer complaints regarding sales and service.
Team Leader
URBAN MONEY
LUCKNOW
07.2021 - 08.2023
- Facilitated training sessions for new employees on company policies and procedures.
- Established clear team goals aligned with company objectives, tracking progress regularly.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Delegated daily tasks to team members to optimize group productivity.
- Set specific goals for projects to measure progress and evaluate end results.
Director of Sales
LOAN BAZZAAR
LUCKNOW
01.2019 - 07.2021
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Updated and maintained databases with current information.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Gained market share in new sales performance through aggressive team training.
- Developed and promoted weekly, monthly and quarterly sales objectives.
- Collaborated with other departments such as marketing, operations and finance in order to ensure successful outcomes from sales initiatives.
- Implemented CRM systems to streamline sales processes and improve customer relationships.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
- Estimated sales volume and profit for current and new products.
HOUSING LOAN COUNSELOR
SS GROUP OF COMPANIES
LUCKNOW
06.2017 - 01.2019
- Exceeded customer satisfaction by finding creative solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated with company teams to expedite loan approval processes.
- Issued pre-approval letters for qualified customers.
- Developed loan contracts and explained contract terms to clients.
- Reviewed credit histories from applicants and determined feasibility of granting requested loans.
Education
MBA - Finance
IMRT COLLEGE
LUCKNOW06-2018
B.COM - Commerce
IMRT COLLEGE
LUCKNOW07-2015
12 - Commerce
THE AVADH SCHOOL
LUCKNOW 08-2014
Skills
- Sales forecasting
- Customer relationship management
- Sales process optimization
- Market analysis
- Revenue goal setting
- Team leadership
Languages
English
First Language
English
Beginner
A1
Hindi
Beginner
A1
Affiliations
- Built relationships with new customers
- Make new opportunities for growing the business
- Making new Ideas for sales and marketing for business
Timeline
Sales Manager
URBAN MONEY
08.2023 - Current
Team Leader
URBAN MONEY
07.2021 - 08.2023
Director of Sales
LOAN BAZZAAR
01.2019 - 07.2021
HOUSING LOAN COUNSELOR
SS GROUP OF COMPANIES
06.2017 - 01.2019
MBA - Finance
IMRT COLLEGE
B.COM - Commerce
IMRT COLLEGE
12 - Commerce
THE AVADH SCHOOL
Similar Profiles
RONAK AMARKOTIARONAK AMARKOTIA
CLUSTER HEAD at URBAN MONEY PVT LTDCLUSTER HEAD at URBAN MONEY PVT LTD
Kundan SinghKundan Singh
Business Development Manager at Urban Money Pvt. Ltd. (Square Yards)Business Development Manager at Urban Money Pvt. Ltd. (Square Yards)
Munish KUmarMunish KUmar
Area Head at Urban Money (Square Capital Pvt Ltd)Area Head at Urban Money (Square Capital Pvt Ltd)