GAURAV AHUJA
Noida
Summary
Dynamic leader with a proven track record at Innovatiview India Ltd., excelling in project execution and optimizing business operations. Expertise in process improvement and workflow planning has resulted in significant enhancements in team performance. Proficient in MS Excel, with a strong ability to foster collaboration, driving initiatives that elevate operational efficiency and customer satisfaction. Aiming to leverage analytical and interpersonal skills to achieve further organizational growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Manager of Operations
Innovatiview india Ltd.
Noida
09.2020 - Current
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to the corporate committee.
- Implemented policies and standard operating procedures for continuous improvement.
- Boosted team performance with enhanced employee evaluation processes.
- Established and administered the annual budget with effective controls to prevent overages, minimize the burn rate, and support sustainability objectives.
- Evaluated suppliers by assessing quality, timeliness, and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Evaluated upcoming program plans to forecast expected resource needs.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Executive Operations Manager
PropTiger.com
Gurugram
07.2019 - 03.2020
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
- Reduced operational risks while organizing sales and data to forecast performance trends.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Promoted positive customer experience through day-to-day supervision and management.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
Executive, Division Head, City Head, APM
Core Integra Pvt. Ltd.
Chandigarh
01.2013 - 01.2018
- Kept projects on schedule by managing deadlines, and adjusting workflows as needed.
- Checked compliance of the company safety plan, and delivered recommendations to address regulatory issues.
- Tracked all hours and expenses to keep the project on task and within budgetary parameters.
- Formulated complete project plans and coordinated engineering, design, and shop drawing efforts.
Education
B. Tech. - Information Technology
Lingaya's Institute Of Mgmt. & Tech.
Faridabad01-2012
Skills
- Project Execution
- Business operations
- Root Cause Analysis
- Process improvement
- MS Excel, MS Word, and PowerPoint
- Workflow planning
- Inventory management
Certification
- Lean Six Sigma Green Belt certified from Henry Harvin on September 25, 2022
Certificate No. - 5032/IND/7256
Timeline
Manager of Operations
Innovatiview india Ltd.
09.2020 - Current
Executive Operations Manager
PropTiger.com
07.2019 - 03.2020
Executive, Division Head, City Head, APM
Core Integra Pvt. Ltd.
01.2013 - 01.2018
B. Tech. - Information Technology
Lingaya's Institute Of Mgmt. & Tech.
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