Gaurav Ajabe
Rahata
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Business Process Lead
Tata Consultancy Services
01.2023 - Current
- Working as a Lead in Business Process for Property and Casualty Insurance.
- I wrote policies for new and existing policyholders.
- Analysis of source documents, like Binder and Quote.
- Calculations of premiums based on coverage.
- Updating different types of coverage forms.
- Work on process SOPs and create training modules.
- Complete all work allocated.
- I have been working on the General Insurance quoting process for the last year.
- Preparing a quote for all LOBs (BOP, Auto, WC, Property, Liability, IM, Farm, etc.) Using source documents like the Accord/Supplemental application, BUR, and SOVs.
- Preparing a quote using standard work and based on the underwriting instructions.
- Collaborated with IT teams to design system solutions that supported new or revised processes.
- Promoted to QA due to excellent performance.
- Performed debugging activities on automated tests, analyzed failures and provided solutions for all insurance line of business.
Senior Process Executive-Data
Cognizant
04.2021 - 12.2023
- As a member of the Endorsement team making a change in an auto & Workers compensation insurance policy on the behalf of the policyholder
- Analysis of change received via email
- Incorporate the changes that have been asked for
- Follow-up with the underwriter if the change is not within our authority
- Updating the requested change in BIWS system
- Working on experience mod factor
- Giving debit or credit in premium based on insured claim history
Senior Process Analyst (SPA)
Gallagher Service Center LLP.
11.2017 - 04.2021
- As a member of the Policy Issuance Team taking care of operational activities
- Analysis of source documents like KYC, Invoice, Binder
- Verification of Documents and identifying the missing documents
- Follow-up with the source team for getting missing documents
- Look after Issuance and online transaction of Commercial General Liability Policies and auditing them and sending it to the retailers and Gallagher Customers in the US
- I've issued policies on behalf of different Insurance companies (Carrier) in the US, basis on their Guidelines & SOP
- Updating Policy in Express Connect 2.0 System (EC)
- Dispatching processed policy documents to the retailer
Transaction Processing Officer
Mphasis Pvt. Ltd.
Kharadi
09.2015 - 09.2017
- Working as Sr
- Transaction Processing Officer
- Working in the Provisioning dept
- Solving backend application Error
- Used to work on internet, digital and telephony
Education
BCA -
Pune University
12.2014
HSC -
Pune University
12.2011
SSC -
Pune University
12.2009
Skills
- Data-driven decision-making
- Time management abilities
- Business Intelligence
- Strategic Planning
- Operational Efficiency
- Risk Management
- Problem-solving aptitude
- Project Management
Languages
- Marathi
- Hindi
- English
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Strengths and core competencies
- Quick Learner
- Action Oriented & Assertive
- Effective Communication Skills
- Teamwork
- Leadership skills
Personal Information
- Age: 28
- Date of Birth: 04/12/93
- Gender: Male
- Nationality: Indian
Accomplishments
- Managers Choice Award in year 2017 in Gallagher
- Multiple quarterly and monthly awards
- Managers Choice Award in year 2024 in TCS
- Star of the month Award for best performance
Languages
Marathi
First Language
English
Intermediate (B1)
B1
Hindi
Upper Intermediate (B2)
B2
Timeline
Business Process Lead
Tata Consultancy Services
01.2023 - Current
Senior Process Executive-Data
Cognizant
04.2021 - 12.2023
Senior Process Analyst (SPA)
Gallagher Service Center LLP.
11.2017 - 04.2021
Transaction Processing Officer
Mphasis Pvt. Ltd.
09.2015 - 09.2017
BCA -
Pune University
HSC -
Pune University
SSC -
Pune University
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