Summary
Overview
Work History
Education
Skills
Accomplishments
Language
Timeline
Major accounts handled
Generic

Gaurav Anand

Ghaziabad

Summary

Dynamic and strategic sales professional with a proven track record in driving business development, account management, and direct sales across diverse industries including SaaS, CPaaS, hospitality, travel management, and commercial real estate. Expertise in crafting profitable sales strategies and identifying market opportunities that consistently exceed sales targets. A customer-focused leader dedicated to motivating teams and leveraging extensive knowledge to penetrate new territories while effectively promoting product lines. Committed to mentoring others by assessing performance and implementing targeted improvements to foster growth and establish lucrative partnerships.

Overview

10
10
years of professional experience

Work History

Sales Manager – Enterprise Sales, SaaS Sales

Sinch India
09.2023 - Current
  • Engage with Marketing, Technology, and Procurement leaders within large enterprises to foster strategic alliances and drive business opportunities.
  • Collaborate with large and medium enterprises to identify and pursue lucrative business opportunities.
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
  • Establish, develop and maintain positive business and customer relationships.
  • Reach out to customer leads through cold calling, client meetings. Actively seek and enable new revenue opportunities.
  • Expedite the resolution of customer problems and complaints to maximize satisfaction.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Attended industry events and conventions to explain sales opportunities.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.

Sr. Key Account Manager, SaaS Sales

TravelPlus
09.2021 - 09.2023
    • Ensure team targets are fulfilled generating new leads. To meet and exceed the agreed sales target. Sales growth/account development, Territory management & Public relations.
    • Collaborate with IT, sourcing, and business stakeholders to identify and document all SaaS applications and subscriptions throughout the organization.
    • Determines KPI measurements for SaaS application adoption, usage and sentiment, and delivers reporting to stakeholders across the organization. Increase the number of contacts in the existing accounts to enlarge contact base, through market surveys.
    • Develops ongoing partnerships with IT, sourcing, vendor management and individual department managers to lead digital transformation and increase organizational ROI, effectiveness and agility.
    • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
    • Analyzed sales and customer data to identify trends and opportunities for increased profitability.
    • Developed and delivered presentations to key customers to position products and services.
    • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Sales Manager

Venetian LDF Projects LLP Group
11.2020 - 09.2021
    • To Identify & generate business leads by direct clients. Also work with channel partners by empaneling them.
    • Working dedicatedly to generate leads till final sales closure for commercial Real Estate.
    • Process also involves rate negotiation as per company's standards as well as client's requirement & budget.
    • Demonstrated commercial projects to show potential customers benefits and advantages and encourage purchases.

Business Development Executive

DoubleTree By Hilton Hotel
06.2019 - 11.2020
    • Negotiated client contracts and agreements to cultivate profitable business transactions.
    • Communicated directly with customers and partners to build strong business networks and relationships.
    • Established and maintained highly effective relationships with clients and industry partners to drive growth.
    • Attended monthly sales meetings and quarterly sales trainings.
    • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Corporate Sales Executive

Park Plaza Hotel, Radisson Hotel Group
05.2018 - 06.2019
  • Achieved or exceeded company-defined sales quotas.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Built relationships with customers and community to promote long term business growth.
  • Set and achieved company defined sales goals.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

Corporate Sales Executive

ITC Fortune Select Global Hotel
09.2017 - 07.2018
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Maintained current knowledge of evolving changes in marketplace.
  • Achieved or exceeded company-defined sales quotas.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Contributed to team objectives in fast-paced environment.
  • Set and achieved company defined sales goals.
  • Presented professional image consistent with company's brand values.

Assistant Manager

Domino's Pizza Pvt. India Ltd.
06.2015 - 08.2017
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.

Education

Bachelor of Science - Hospitality Administration And Management

Delhi Institute of Hotel Management & Catering Technology
New Delhi, India
04.2015

Senior Secondary Education -

Maharaja Agarsain Public School
Ghaziabad, India
01.2012

High School Diploma -

Maharaja Agarsain Public School
Ghaziabad, India
01.2010

Skills

  • Proven leadership skills
  • Experience with cloud solutions suite
  • Cultivating strong connections
  • Data analytics development
  • Strategic negotiation skills
  • Proficient in Microsoft Office
  • Proficient in RFP software including Lanyon, Sabre, HRS, and Advance Sales Force
  • Proficient in Opera, IDS, and OnQ software
  • Experienced with SalesForce and Zoho
  • Experienced with Apoloio and Sales Navigator
  • Strategic market insights
  • Business strategy development
  • Territory and account management

Accomplishments

  • Managed to get Best Sales Person Award in multiple organizations.
  • Managed to win renowned brands and enterprises.

Language

English
Hindi

Timeline

Sales Manager – Enterprise Sales, SaaS Sales

Sinch India
09.2023 - Current

Sr. Key Account Manager, SaaS Sales

TravelPlus
09.2021 - 09.2023

Sales Manager

Venetian LDF Projects LLP Group
11.2020 - 09.2021

Business Development Executive

DoubleTree By Hilton Hotel
06.2019 - 11.2020

Corporate Sales Executive

Park Plaza Hotel, Radisson Hotel Group
05.2018 - 06.2019

Corporate Sales Executive

ITC Fortune Select Global Hotel
09.2017 - 07.2018

Assistant Manager

Domino's Pizza Pvt. India Ltd.
06.2015 - 08.2017

Bachelor of Science - Hospitality Administration And Management

Delhi Institute of Hotel Management & Catering Technology

Senior Secondary Education -

Maharaja Agarsain Public School

High School Diploma -

Maharaja Agarsain Public School

Major accounts handled

McDonald's India, RSPL Group, Marks & Spencer, SAR Group, Yum Brands, Zomato, Dr. Lal Path Labs, Indus Tower, Orange Group, Aditya Birla, Adani Enterprises, Continental Tyres, OYO Rooms

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