Summary
Overview
Work History
Education
Skills
Timeline

Gaurav Asthana

Business Strategy And Operations
NOIDA

Summary

A veteran and IIM Lucknow alumni with 18+ years of professional experience with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Having excellent reputation for resolving problems and improving customer satisfaction.

Overview

18
18
years of professional experience

Work History

General Manager GSCs Strategy and Operations

Ericsson India Global Services Pvt. Ltd.
Noida
09.2017 - Current
  • Oversee GSCs strategy inline to organizational mandate across 4 Global Sites (India, China, Mexico and Romania).
  • Conducted research, gathered information from multiple sources and presented results to executive leadership team for informed decision making.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Collaborated with team members to achieve target results.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Performed organization transformation activities.
  • Saved ~$35 million by implementing cost-saving initiatives that addressed long-standing problems.
  • Assisted CFO of the organization for GSCs financials and tracking KPIs.

Head Business Operations, CSI, ADM & PMO

Ericsson India Global Services Pvt. Ltd. BA Digital Services
Noida
09.2012 - 09.2017
  • Managed cross functional team of 15 direct reports to handle business operations of BA Digital Services Delivery unit
  • The role involved deep interaction and collaboration with Domain Heads and enabling functions viz., Finance, HR, Talent Acquisition, Communication, Sourcing, IT & REFM teams
  • Key activities performed are;
  • Demand and Capacity management
  • Budget planning, allocation, and forecasting
  • KPI Planning and Governance
  • Generating key business insights and trends for executive team to assist informed decision making
  • U&B monitoring and reporting
  • Financial management and Cost center operations
  • Order Office management, for an internal Demand and Capacity management tool (EriPro) to automate the e2e business flow from lead generation to resource allocation and delivery life cycle management
  • Conducted internal audits of projects and units focused around budget and schedule
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Prepared annual budgets with controls to prevent overages.
  • Reviewed company's strategic plans and developed departmental goals and standards to support vision.

Lead PMO Manager

Tech Mahindra Ltd.
Noida
04.2010 - 09.2012
  • A core member of Tech Mahindra i-Rise team was responsible for managing all India-North East accounts with a direct reporting to Geography Head (SVP Level)
  • Additionally, handled Company Wide Talent Pool (CWTP), to ensure timely redeployment of resources and keeping bench within 5 % of delivery population
  • Key Accounts Handled
  • IT Transformation for Fast Telco Kuwait
  • IT Transformation and Managed Services Operations for Videocon d2h
  • Hyperion Implementation Videocon, SI and Managed Services
  • SSTL Managed Services
  • BSNL and MTNL Network Rollout

Ground Duty Commissioned Officer

Indian Air Force
Amritsar
04.2002 - 06.2008
  • Last Rank held Flight Lieutenant)
  • Trained, performed, and excelled in managing people and Air Defense Operations as ADM/FC

Education

Executive Management Program -

for Defence Officers, IIM

MBA - Marketing

Sikkim Manipal University

No Degree - Management

Other Certifications
04.2001 -

· 5 Day Certification Program on ‘Advanced Analytics for Management’, IIM Ahmadabad

· 5 Days Certification Program on “Strategic Re-orientation & Organizational Transformation”, IIM Ahmadabad

· Six Sigma Green Belt Certification, IACT, NOIDA

· BSICertified Internal Auditor IMS (ISO 9001 + ISO 14001 + ISO 45001)

Skills

    Business Operations understanding

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Timeline

General Manager GSCs Strategy and Operations - Ericsson India Global Services Pvt. Ltd.
09.2017 - Current
Head Business Operations, CSI, ADM & PMO - Ericsson India Global Services Pvt. Ltd. BA Digital Services
09.2012 - 09.2017
Lead PMO Manager - Tech Mahindra Ltd.
04.2010 - 09.2012
Ground Duty Commissioned Officer - Indian Air Force
04.2002 - 06.2008
Other Certifications - No Degree, Management
04.2001 -
for Defence Officers, IIM - Executive Management Program,
Sikkim Manipal University - MBA, Marketing
Gaurav AsthanaBusiness Strategy And Operations