Summary
Overview
Work History
Education
Skills
Interests
Timeline
Languages
Personal Information
Disclaimer
Personal Information
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Gaurav Beniwal

Operation Specialist
Faridabad

Summary

To achieve some real meaning things in the life through ethical works with organizational give contribution in the development of the organization and our society.

Overview

8
8
years of professional experience
15
15
years of post-secondary education
2
2
Languages

Work History

Operations Specialist

LR Marketing & Consulting Group
02.2024 - Current
  • Managing resources (staff, materials, equipment)
  • Ensuring quality and compliance with standards
  • Coordinating with other departments (e.g., logistics, HR, finance).
  • Overseeing order processing and shipment
  • Handling customer complaints or issues
  • Working with delivery and courier services
  • Coordinating with vendors and suppliers
  • Managing inventory and warehousing
  • Ensuring timely delivery of products/services.
  • Reducing costs and improving output.
  • Analyzing workflow and identifying inefficiencies.
  • Managing teams and reporting performance
  • Organizational and multitasking ability
  • Problem-solving and critical thinking
  • Communication and teamwork

Club Executive

BPTP
01.2018 - 03.2020
  • Company Overview: The Resort
  • Looking after their conf hall and meeting rooms.
  • Arranging conf for BPTP with their clients.
  • Maintaining the entire club/admin work.
  • Managing 20 people staff.
  • Taking Call for query’s.
  • Calling for Feedback.
  • Taking Call for appointment.
  • The Resort

Guest Relation Executive (GRE)

CAFE COFFEE DAY THE LOUNGE
06.2017 - 12.2017
  • Greet and welcome guests upon arrival with a warm and professional demeanor.
  • Provide check-in/check-out assistance in coordination with the front office team.
  • Address guest inquiries, complaints, or feedback promptly and professionally.
  • Anticipate guest needs and personalize services to enhance their experience.
  • Maintain a strong presence in the lobby and other guest-facing areas.
  • Coordinate with housekeeping, F&B, and other departments to ensure seamless service.
  • Assist VIP guests, manage special requests, and arrange amenities when required.
  • Keep detailed records of guest preferences and feedback for future visits.
  • Promote hotel services and facilities to enhance guest engagement.
  • Ensure guest satisfaction through follow-ups and feedback collection.

Education

Hotel Management - 2Year Diploma - Tourism And Hotel Management

American Hotel & Lodging Educational Institute
Bengaluru, India
04.2001 - 01.2016

H.S.C. - Accountancy, Business Studies, Economics, English, Physical education

C.B.S.E

S.S.C - Hindi, English, Math, Social science, Science, Physical education

H.B.S.E

Skills

Customer Service

Interests

Travelling
Listening to music
Biking

Timeline

Operations Specialist

LR Marketing & Consulting Group
02.2024 - Current

Club Executive

BPTP
01.2018 - 03.2020

Guest Relation Executive (GRE)

CAFE COFFEE DAY THE LOUNGE
06.2017 - 12.2017

Hotel Management - 2Year Diploma - Tourism And Hotel Management

American Hotel & Lodging Educational Institute
04.2001 - 01.2016

H.S.C. - Accountancy, Business Studies, Economics, English, Physical education

C.B.S.E

S.S.C - Hindi, English, Math, Social science, Science, Physical education

H.B.S.E

Languages

English
Hindi

Personal Information

  • Date of Birth: 08/11/93
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Disclaimer

I hereby declare that the above information is true to the best of my knowledge and belief.

Personal Information

  • Date of Birth: 08/11/93
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

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Gaurav BeniwalOperation Specialist