Gaurav Bhatkar

· Periodically performing upgradation and patching on RHEL / SLES / Ubuntu servers

· Performing storage migration on physical servers.

· Worked closely with multiple teams like Application, Network, Database, storage teams for performance related issues.

· Managing SUSE Cluster, putting in maintenance, moving resources from one node to another and troubleshooting cluster related issues

· Identify and troubleshoot issues related to file systems, CPU, I/O and memory utilization, boot time.

· Automation of tasks using Cron and Shell scripting

· Worked closely with OS vendors like REDHAT / SUSE during problem tickets (RCA) and in coming to a solution.

· Implementing NIC bonding.

· Adding routes as per customer or other teams request and make them persistent.

· Migrating servers from Centos 7 to RHEL 8.

· Worked on Application support, like Apache, Tomcat, making changes in configuration files as per Customer DEV team.

· Preparing POA (points of action) for any activity on customer Servers

· Worked on Incidents, Service requests and Change tickets from Service Now

· Managing server hardware like replacement of faulty HDD, RAM with help of vendor

· Worked with server hardware vendors like DELL, HP, CISCO during hardware related issues.

· Implementing hardening on newly deployed servers.

· Conducting OS patching to mitigate vulnerabilities and enhance system security

· Migrating physical server to virtual machine.

· Migrating servers from solaris 10 to RHEL 7.

· Provisioning new vm as per application teams requirement.

· Managing file systems and disk partitions.

· Creating bash scripts and scheduling cron jobs for automating manual tasks.

· Administering nagios monitoring tool (Adding / removing servers).

· Performing firmware upgrades on servers to ensure optimal performance and security.

· Monitoring daily backup & troubleshooting failed backup task

· Monitoring servers with HP Temip.

· Troubleshooting as per SOP.

· Managing file system, disks partitions.

· Troubleshooting file system related issues.

· Working as per ITIL process (Incident, Problem, Change).

· Investigate and troubleshoot the hardware issues and coordinate with the vendors.

· Monitoring servers and application operations to maintain uptime.

· Generating and allocating incident tickets across relevant teams.

· Conducting regular application sanity checks to ensure proper functionality.

· Coordinating with various hardware vendors to address server hardware issues.

· Facilitating communication with relevant teams to address ongoing issues promptly.

· Preparing daily incident reports for review and analysis.

· Developing standard operating procedures (SOP) for the implementation of sanity checks for the new application.

· Conducting training sessions for newly joined team members