Gaurav Bucha, PMP®, MBA

• Led automation initiative for a global sporting goods retailer's manufacturing facility with Kulsys Technologies. Tailored ERPNext manufacturing module, integrated RFID technology. Executed from Dec '23 to Feb '24. Expected outcomes: 30% cut in production lead times, 25% drop in inventory costs, 15% rise in production output, savings $500,000 annually.
• Crafted comprehensive project outlines for a fintech company and a customer loyalty-focused business, resulting in streamlined project execution and accelerated time-to-market for innovative solutions
• Designed robust project frameworks for a leading global educational organization fostering effective project management practices and ensuring successful delivery of educational initiatives worldwide
• Created interactive dashboards for a healthcare provider to monitor patient demographics, appointment scheduling, and resource allocation, improving operational efficiency by 20%.
• As a member of the PMI Delhi Chapter, provided guidance to individuals aspiring to attain PMP certification, assisting them in successfully clearing the PMP exam on their initial attempt.

• Led end-to-end project delivery, including kick-off initiation, statement of work sign-off, project plan preparation, activity scheduling and tracking, chairing weekly meetings, and compiling progress reports.
• Played a key role in implementing and ensuring adherence to the governance board framework, facilitating real-time visibility across projects, and meticulously monitoring project reports to capture all quality assurance parameters
• Managed projects for two major ecommerce categories and developed Power BI data visualizations for external stakeholders, empowering them to make critical business decisions based on actionable insights
• Contributed to the standardization of agreed-upon dashboards, analytics, and reports by facilitating external and internal feedback from stakeholders and clients, while ensuring their timely publication according to schedules.

NOTE: Hired for a project that was completed before the originally anticipated timeline resulting in the redundancy of the role

• Worked closely with project sponsor, cross-functional teams, and assigned managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for the new payment gateway platform.
• Efficiently managed project teams for optimal ROI and coordinated and delegated cross-project initiatives to ensure seamless execution
• Demonstrated fiscal responsibility by developing and managing budgets for projects, maintaining accountability for delivering against established business objectives
• Proactively collaborated with other program managers to identify and mitigate risks and capitalize on opportunities across multiple projects.

NOTE: Short tenure due to company closure

• Spearheaded initiatives to identify and acquire potential trade partners in the MEAPAC region, resulting in a 20% increase in quarterly revenue target achievement, equating to approximately $2 million in additional revenue generation within the specified timeframe
• Conducted in-depth competitor analyses, synthesizing competitor information and trends to identify strategic partnership opportunities, leading to a 15% increase in successful collaboration ventures
• Provided essential assistance to trade partners and staff members during due diligence processes, ensuring adherence to data protection and confidentiality standards, which contributed to a 25% reduction in potential risks associated with partnership ventures.

Note: Short-term employment due to team layoff during the COVID-19 pandemic

• Spearheaded the development and successful management of a pilot team of 20 associates, achieving a remarkable 30% increase in daily contact center efficiency for Designer Shoe Warehouse (DSW), a leading American footwear retailer
• Implemented thorough staff performance evaluations and operational strategy analyses, resulting in a notable 15% uptick in employee satisfaction and a 20% enhancement in operational efficiency via strategic enhancements
• Continuously evaluated and refined processes and procedures, resulting in a 25% increase in overall process efficiency and a 30% enhancement in service delivery quality
• Utilized advanced data analysis techniques to produce performance reports that drove a 20% increase in customer satisfaction and a 15% improvement in first-contact resolution rates.

• Played a key role in securing non-collateral borrowings from associated banks for their project, a mini-industrial park in Piplaj, Gujarat
• Successfully raised close to $13.9 million in funding to support the development and construction of the facility
• Transformed the 90-day credit cycle by orchestrating frequent visits to JWL’s sales office in Mumbai, fostering seamless alignment with trade and business partners
• Maximized efficiency in finance operations by leading and mentoring subordinates, overseeing day-to-day affairs, and facilitating seamless execution of routine activities within the unit.

NOTE: Short-term project of one year duration

• Achieved two successive promotions from Financial Analyst to Senior Financial Analyst and ultimately Lead Financial Analyst, demonstrating consistent excellence and upward progression within the organization
• Effectively managed a portfolio of over 300 dispute chargeback balance sheet accounts for the EMEA region, while driving substantial Income Statement benefits totaling $10 million and facilitating reporting correction amounting to $350 million through meticulous due diligence and policy compliance
• Championed critical process automation and transformation initiatives, driving efficiency improvements, and fostering innovation within the organization, resulting in a remarkable 30% increase in productivity and generating annual cost savings exceeding $5mn annually.