Gaurav Chakravortty
Senior Merchandiser
Kolkata,WB
Summary
Senior merchandiser with successful career history working with store managers to plan display of products and organize upcoming events. Analyzes current trends in Jewellery and Fashion industry to display more popular items and control cost of new products during procurement and production process. In- charge of training new and subordinate employees. Boosts companies revenue consistently by Creative and highly organized skills to meet any promotional need.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Senior Merchandiser
Sabyasachi Calcutta LLP.
Kolkata,West Bengal.
01.2019 - Current
- Showcased completed displays and presentations to management prior to making merchandise changes.
- Liaised between store personnel and reset teams for restocking and presentation of merchandise.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Analyzed local markets and opportunities to improve marketing strategies.
- Uploaded pictures and data to software on completed projects and displays for approval from management.
- Worked closely with management in observing and actively monitoring sales.
- Performed quality assurance procedures while analyzing projects, resets and backroom processes.
- Collected data, monitored project progress and finalized reports before reporting to management.
- Cautiously practiced risk management regarding budgeting and expenditures.
- Planned and coordinated product availability for advertising and promotion purposes.
- Established strong vendor relationships to maintain and support business.
- Verified products appeared at correct locations in proper quantities.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Answered customer questions regarding store merchandise, department information and pricing.
Retail Store Manager
Tanishq Jewellery
Silchar,Assam
07.2017 - 12.2018
- Managed store organization of 25 Staffs, maintenance and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
- Mentored team members to enhance professional development and accountability in workplace.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Promoted business strategy by implementing improvements based on guest feedback.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Submitted orders for new inventory.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Optimized store displays and appearance via strategic merchandising.
- Reduced shrinkage by closely monitoring inventory and security procedures.
- Submitted reports to senior management to aid in business decision-making and planning.
Retail Sales Supervisor
P.C.Chandra Jewelers.
Kolkata,West Bengal.
01.2010 - 06.2017
- Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
- Created and implemented employee monthly action plans to increase sales and customer loyalty.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Submitted reports to senior management to aid in business decision-making and planning.
- Increased sales by offering advice on purchases and promoting additional products.
- Monitored inventory to recommend stock levels, maximizing profits and minimizing losses.
- Greeted customers and helped with product questions, selections and purchases.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Team Leader-Retail Sales
Pantaloons -Future Group
Kolkata-West Bengal
09.2007 - 12.2009
- Mentored and guided employees to foster proper completion of assigned duties.
- Built strong relationships with customers through positive attitude and attentive response.
- Cross-trained and provided backup support for organizational leadership.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
Bachelor of Commerce - Commerce
Calcutta University
Kolkata-West Bengal 04.2004 - 07.2007
Higher Secondary-Commerce -
Kendriya Vidyalaya AIrforce School.(CBSE)
Barrackpore-West Bengal 04.2002 - 05.2003
Skills
Fashion industry knowledge
Price tagging and shelf labeling
Planogram design
Retail sales professional
Vendor relations
Product inventory counts
Pricing controls
Seasonal campaigns
In-store event promotion
Merchandising plan creation
Product knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Timeline
Senior Merchandiser
Sabyasachi Calcutta LLP.
01.2019 - Current
Retail Store Manager
Tanishq Jewellery
07.2017 - 12.2018
Retail Sales Supervisor
P.C.Chandra Jewelers.
01.2010 - 06.2017
Team Leader-Retail Sales
Pantaloons -Future Group
09.2007 - 12.2009
Bachelor of Commerce - Commerce
Calcutta University
04.2004 - 07.2007
Higher Secondary-Commerce -
Kendriya Vidyalaya AIrforce School.(CBSE)
04.2002 - 05.2003