Gaurav Chaudhary
Supply Chains Management Professional
Lucknow
Summary
I am an experienced Warehouse and Operations professional with over 13 years in various industries including
Retail and Warehouse. My key strengths include team management, problem-solving, and efficient supply chain
operations. I actively contribute to improving processes and have a strong background in inventory handling and
SAP. I aim to leverage my experience in a challenging role that fosters growth and enhances productivity.
Overview
13
13
years of professional experience
1
1
Language
Work History
Fulfillment Centre Manager
Citymall (Cmunity Retail Pvt Ltd)
07.2024 - Current
- Lead the end-to-end operations of the Fulfilment Centre, ensuring smooth functioning of inbound, outbound, inventory, and return processes.
- Supervise daily order fulfilment including picking, packing, dispatch, and STN/STO tracking.
- Maintain 100% order accuracy, SLA compliance, and timely dispatch of B2B and B2C orders.
- Handle manpower planning, team supervision, and shift-wise productivity monitoring.
- Collaborate with procurement, warehouse, and last-mile delivery teams for seamless execution.
- Oversee cycle counting, GRN processing, stock reconciliation, and inventory accuracy.
- Identify and resolve STN discrepancies, shortages, and damaged stock promptly.
- Ensure strict adherence to SOPs, FIFO/FEFO practices, and warehouse safety norms.
- Conduct periodic audits, drive operational efficiency through continuous improvement (Kaizen), and optimize KPIs.
- Handling the team of 70 Members (2 Team Leaders , 3 Shift Supervisors & 65 Picker/Packer) at Cmunity Retail (CityMall).
Store Incharge
Big Basket
09.2024 - 07.2025
- Manage all operations related to Express Stores (ES), ensuring full ownership of operational SLAs and Metrics.
- Lead express Store Operations, including inbound, inventory, last-mile Operations, Manpower Management, rostering, and training.
- Implement and ensure adherence to all SOPs for Express Store Operations.
- Monitor Performance Metrics, conduct root cause analysis, and plan corrective actions.
- Lead, manage, and motivate an express Store Team in a time-sensitive and demanding environment.
- Ensure safety and quality compliance across the premises.
- Plan and budget for expansion strategies.
- Communicate and negotiate with suppliers and vendors to secure profitable deals.
- Find cost-effective solutions for Supply chain processes.
- Maintain inventory and Supply chain records.
- Collaborate with Operations and Finance teams to create effective business plans.
- Enhance processes to improve SLAs and efficiency.
- Analyze supply chain data and performance for continuous improvement.
- Managing 35 Riders,18 Associates & 5 shift In charge with a monthly Turnover of 1.85 Cr.Monthly.
Store Manager
Reliance Fresh Signature
03.2022 - 09.2024
- Handling the team of 15 Members at Reliance Retail.
- Increasing the Sales and profitability.
- Planning to increase the footfall in the Store.
- Control on expenses and finding out ways to generate more profit.
- Maintaining World class store standard.
- Focusing on sales and its continuous growth.
- Building up the new Displays and bring the uniformity across all the stores with same standards and processes.
- Communicating the team with the latest updates, helping them to understand and implement it with in the timeframe.
- To give prompt resolution to the Customer queries.
- Responsible for stocks as well as cash maintenance and commercial audits.
- Coordination with various departments to provide the optimum solution.
- Development of the team and taking care of their growth.
- Responsible for Shrinkage Control & to make sure Store EBITDA on +ve Site.
Store Manager
Easy Day-Future Group
08.2019 - 02.2022
- Responsible for achieving Sales Target & efficiently generating profit.
- Leading & motivating a Team of 14 Employees.
- Implementation of SOP & Managing Day to Day to retail activities.
- Indent management, maintaining optimum stock level, Making Report of Fast & Slow Moving articles, Near to Expiry Items & Expired items & various other Inventory related activities in SAP.
Asst. Manager-Mobile Business
1-India Family Mart
07.2018 - 05.2019
- Managing Eastern region of india as an Asst Manager in a chain Stores.
- Assist the Employees in training & development.
- Guide them with the Product features & about serving the Product to the Customers.
- Managing & motivating a team to increase Sales & ensure efficiency.
- Assist the Store Manager in Planning & implementing strategies to the Customers.
- Track the progress of Weekly, Monthly, Quarterly & Annual Objectives.
Team Leader
Reliance Digital
09.2012 - 07.2018
- Building co-ordination with the entire team of Telecom department and taking care of business.
- Ensuring merchandise are correctly priced and tagged with the correct identification codes
- Coordinating for in-store promotional activities for new releases & special products. Ensuring visual Merchandising displays, windows, Gondolas, POP & design of retail outlets.
- Daily stock count, stock replenishment, displaying the product according to the Store planogram.
Education
Graduation (BA) -
Lucknow University
Intermediate - undefined
UP Board
01.2009
High School - undefined
UP Board
01.2007
Skills
Distinctive Knowledge of SAP and using basic of Email and Ms-office
Hard Working
Quick learner
Active participation in team mentoring and knowledge transfer
Good functional and analytical skills
Good communication and interpersonal skills
Interests
Hobbies: Listening to music and net surfing
Accomplishments
- I have got Employee of the month Award Consecutively 3 months in 2012
- In 2015 earned Promotion and Designated as Team Leader.
- Won The Best Team Driving performer award in 2018.
Declaration
I hereby certify that above information is true to the best of my knowledge.
Timeline
Store Incharge
Big Basket
09.2024 - 07.2025
Fulfillment Centre Manager
Citymall (Cmunity Retail Pvt Ltd)
07.2024 - Current
Store Manager
Reliance Fresh Signature
03.2022 - 09.2024
Store Manager
Easy Day-Future Group
08.2019 - 02.2022
Asst. Manager-Mobile Business
1-India Family Mart
07.2018 - 05.2019
Team Leader
Reliance Digital
09.2012 - 07.2018
Intermediate - undefined
UP Board
High School - undefined
UP Board
Graduation (BA) -
Lucknow University