Summary
Overview
Work History
Education
Skills
Interests
Accomplishments
Declaration
Timeline
Generic
Gaurav Chaudhary

Gaurav Chaudhary

Supply Chains Management Professional
Lucknow

Summary

I am an experienced Warehouse and Operations professional with over 13 years in various industries including
Retail and Warehouse. My key strengths include team management, problem-solving, and efficient supply chain
operations. I actively contribute to improving processes and have a strong background in inventory handling and
SAP. I aim to leverage my experience in a challenging role that fosters growth and enhances productivity.

Overview

13
13
years of professional experience
1
1
Language

Work History

Fulfillment Centre Manager

Citymall (Cmunity Retail Pvt Ltd)
07.2024 - Current
  • Lead the end-to-end operations of the Fulfilment Centre, ensuring smooth functioning of inbound, outbound, inventory, and return processes.
  • Supervise daily order fulfilment including picking, packing, dispatch, and STN/STO tracking.
  • Maintain 100% order accuracy, SLA compliance, and timely dispatch of B2B and B2C orders.
  • Handle manpower planning, team supervision, and shift-wise productivity monitoring.
  • Collaborate with procurement, warehouse, and last-mile delivery teams for seamless execution.
  • Oversee cycle counting, GRN processing, stock reconciliation, and inventory accuracy.
  • Identify and resolve STN discrepancies, shortages, and damaged stock promptly.
  • Ensure strict adherence to SOPs, FIFO/FEFO practices, and warehouse safety norms.
  • Conduct periodic audits, drive operational efficiency through continuous improvement (Kaizen), and optimize KPIs.
  • Handling the team of 70 Members (2 Team Leaders , 3 Shift Supervisors & 65 Picker/Packer) at Cmunity Retail (CityMall).

Store Incharge

Big Basket
09.2024 - 07.2025
  • Manage all operations related to Express Stores (ES), ensuring full ownership of operational SLAs and Metrics.
  • Lead express Store Operations, including inbound, inventory, last-mile Operations, Manpower Management, rostering, and training.
  • Implement and ensure adherence to all SOPs for Express Store Operations.
  • Monitor Performance Metrics, conduct root cause analysis, and plan corrective actions.
  • Lead, manage, and motivate an express Store Team in a time-sensitive and demanding environment.
  • Ensure safety and quality compliance across the premises.
  • Plan and budget for expansion strategies.
  • Communicate and negotiate with suppliers and vendors to secure profitable deals.
  • Find cost-effective solutions for Supply chain processes.
  • Maintain inventory and Supply chain records.
  • Collaborate with Operations and Finance teams to create effective business plans.
  • Enhance processes to improve SLAs and efficiency.
  • Analyze supply chain data and performance for continuous improvement.
  • Managing 35 Riders,18 Associates & 5 shift In charge with a monthly Turnover of 1.85 Cr.Monthly.

Store Manager

Reliance Fresh Signature
03.2022 - 09.2024
  • Handling the team of 15 Members at Reliance Retail.
  • Increasing the Sales and profitability.
  • Planning to increase the footfall in the Store.
  • Control on expenses and finding out ways to generate more profit.
  • Maintaining World class store standard.
  • Focusing on sales and its continuous growth.
  • Building up the new Displays and bring the uniformity across all the stores with same standards and processes.
  • Communicating the team with the latest updates, helping them to understand and implement it with in the timeframe.
  • To give prompt resolution to the Customer queries.
  • Responsible for stocks as well as cash maintenance and commercial audits.
  • Coordination with various departments to provide the optimum solution.
  • Development of the team and taking care of their growth.
  • Responsible for Shrinkage Control & to make sure Store EBITDA on +ve Site.

Store Manager

Easy Day-Future Group
08.2019 - 02.2022
  • Responsible for achieving Sales Target & efficiently generating profit.
  • Leading & motivating a Team of 14 Employees.
  • Implementation of SOP & Managing Day to Day to retail activities.
  • Indent management, maintaining optimum stock level, Making Report of Fast & Slow Moving articles, Near to Expiry Items & Expired items & various other Inventory related activities in SAP.

Asst. Manager-Mobile Business

1-India Family Mart
07.2018 - 05.2019
  • Managing Eastern region of india as an Asst Manager in a chain Stores.
  • Assist the Employees in training & development.
  • Guide them with the Product features & about serving the Product to the Customers.
  • Managing & motivating a team to increase Sales & ensure efficiency.
  • Assist the Store Manager in Planning & implementing strategies to the Customers.
  • Track the progress of Weekly, Monthly, Quarterly & Annual Objectives.

Team Leader

Reliance Digital
09.2012 - 07.2018
  • Building co-ordination with the entire team of Telecom department and taking care of business.
  • Ensuring merchandise are correctly priced and tagged with the correct identification codes
  • Coordinating for in-store promotional activities for new releases & special products. Ensuring visual Merchandising displays, windows, Gondolas, POP & design of retail outlets.
  • Daily stock count, stock replenishment, displaying the product according to the Store planogram.

Education

Graduation (BA) -

Lucknow University

Intermediate - undefined

UP Board
01.2009

High School - undefined

UP Board
01.2007

Skills

Distinctive Knowledge of SAP and using basic of Email and Ms-office

Interests

Hobbies: Listening to music and net surfing

Accomplishments

  • I have got Employee of the month Award Consecutively 3 months in 2012
  • In 2015 earned Promotion and Designated as Team Leader.
  • Won The Best Team Driving performer award in 2018.

Declaration

I hereby certify that above information is true to the best of my knowledge.

Timeline

Store Incharge

Big Basket
09.2024 - 07.2025

Fulfillment Centre Manager

Citymall (Cmunity Retail Pvt Ltd)
07.2024 - Current

Store Manager

Reliance Fresh Signature
03.2022 - 09.2024

Store Manager

Easy Day-Future Group
08.2019 - 02.2022

Asst. Manager-Mobile Business

1-India Family Mart
07.2018 - 05.2019

Team Leader

Reliance Digital
09.2012 - 07.2018

Intermediate - undefined

UP Board

High School - undefined

UP Board

Graduation (BA) -

Lucknow University

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Gaurav ChaudharySupply Chains Management Professional