Summary
Overview
Work History
Skills
Timeline
Careerscan
Professional Enhancements
Personal Information
Extracurricular Activities
Hi, I’m

GAURAV CHAUHAN

Dehradun,Uttarakhand

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
years of professional experience

Work History

ICICI BANK LIMITED.

Regional Head Private Banking
10.2023 - Current

Job overview

  • Heading 250 Private Banking Families in Uttarakand State with Pockets of Dehradun, Haridwar, Roorkee, Rudrapur, Haldwani and Kashipur
  • Leading Team of 5 Relationship Manger and Service Relations Ship Manager for Private Banking Business in Uttarakhand State with 360 degree approach of Banking solutions like Operating Income, CASA and Fixed Deposits, Corporate Banking and Assets Solutions like LAP, BLG, SME for MSMEs and structuring of assets solutions with respects customer needs Working for Maintaining the Relationship with Individual and Self Employment Segment Synergy for Top Corporate Clients of 400+Nos like Limited, Private Limited companies and Partnership Firms from ICICI Bank Private Banking Channel Handling the AUM of Clients wealth AUM of INR 400 Crs with Investment AUM of 40cr, SME customers for value of 200cr, BLG of 20cr and Non HL of 20cr till date
  • Managed budgets responsibly while investing in long-term growth opportunities that yielded positive returns.
  • Led cross-functional teams to achieve regional goals and improve overall business performance.
  • Delivered consistent results in challenging markets, adapting strategies to meet changing conditions.
  • Enhanced client satisfaction by addressing concerns promptly, resolving issues efficiently with tailored solutions.
  • Improved regional performance by implementing strategic sales initiatives and effective team management.
  • Championed diversity and inclusion efforts within the organization, promoting an inclusive workplace culture that valued individual perspectives.

ICICI BANK LIMITED.

Senior Relationship Manager
02.2022 - 09.2023

Job overview

  • Managing 100 Private Banking Families in Dehradun Handling Total Banking AUM of 200cr AUM of Families considering MF Investment, Business Banking limits and Liabilities
  • Handling customer for complete 360 degrees solution for Mutual Funds Investments, Business Banking Solutions, Trade Solutions for FDI, ODI, Import and Export Payments, Grown Total AUM from 20cr to 200cr in one year.
  • Established strong referral networks with internal partners such as commercial banking, private banking, and wealth management teams to identify potential new clients.
  • Streamlined processes for increased efficiency within the team, resulting in improved response times to client inquiries and requests.
  • Ensured compliance with all relevant regulations by adhering to established policies and procedures in all aspects of the role.

IDFC First Bank Ltd

Branch Head
06.2021 - 01.2022

Job overview

  • Heading Branch of GL size of 380 cr Leading Team of 17 RM, SM and SO for Branch Profitability of Operating Income, CASA and Fixed Deposits for Branch GL growth Leading Team for Corporate Banking and Assets Solutions like LAP, BLG, SME for MSMEs and structuring of assets solutions with respects customer needs Working for Maintaining the Relationship with Individual and Self Employment Segment Synergy for Top Corporate Clients of 400+Nos like Limited, Private Limited companies and Partnership Firms from ICICI Bank Wealth Management Handling the AUM of Clients AUM of INR 800 Crs Handling customer for Trade Solutions for FDI, ODI, Import and Export Payments
  • Increased branch revenue by implementing effective sales strategies and maintaining strong customer relationships.
  • Mentored junior staff members, cultivating a culture of continuous learning and development.
  • Managed risk by ensuring adherence to regulatory requirements and internal policies.

ICICI BANK LIMITED.

Branch Head
06.2020 - 04.2021

Job overview

  • Heading Wealth Management Branch of GL size of 400cr Leading Team of 17 Relationship Manger and Service Relations Ship Manager for Branch Profitability of Operating Income, CASA and Fixed Deposits for Branch GL growth Leading Team for Corporate Banking and Assets Solutions like LAP, BLG, SME for MSMEs and structuring of assets solutions with respects customer needs Working for Maintaining an Relationship with Individual and Self Employment Segment Synergy for Top Corporate Clients of 400+Nos like Limited, Private Limited companies and Partnership Firms from ICICI Bank Wealth Management Handling an AUM of Clients wealth AUM of INR 500 Crs Onboard the SME customers for value of 150cr, BLG of 20cr and Non HL of 10cr till date Handling customer for Trade Solutions for FDI, ODI, Import and Export Payments

ICICI BANK LIMITED.

Business Banking Specialist
01.2019 - 05.2020

Job overview

  • Managed 3 Wealth Branches and Leading Team of 34 Relationship Manger for Branch Profitability of Assets and Trade Business of Account Lead Team for Corporate Banking and Assets Solutions like LAP, BLG, SME for MSMEs and structuring of assets solutions with respects customer needs Worked for Maintaining the Relationship with Self Employment Segment Synergy for Top Corporate Clients of 600+Nos like Limited, Private Limited companies and Partnership Firms from ICICI Bank Wealth Management Handled the AUM of SES Client INR 800 Crores and Wealth AUM of INR 150 Crs Onboard the SME customers for value of 450cr, BLG of 80cr and Non HL of 50cr till date Handled customer for Trade Solutions for FDI, ODI, Import and Export Payments
  • Provided leadership and direction to grow team portfolio and increase revenue.
  • Met with customers to assess needs and propose customized solutions.
  • Structured and finalized secured and unsecured loans.

ICICI BANK LIMITED.

SES Wealth Manager
07.2016 - 12.2018

Job overview

  • Working for Maintaining the Relationship with Self Employment Segment Synergy for Top Corporate Clients of 250 Nos like Limited, Private Limited companies and Partnership Firms from ICICI Bank Wealth Management Responsible for Corporate Banking and Assets Solutions for Business Houses Handling the AUM of SES Client INR 1100 Crores and Wealth AUM of INR 40 Crs Maintaining the Banking needs of the top officials of the corporate client and HNI's in Wealth Management like Personal Banking, Investments; Mutual Funds and Insurance, Loans-Home, Car and Personal Loan, Credit Cards Providing Current Accounts solutions for Corporate Clients like for CIB, CMS, Trade Transactions and Investments Achiever in contests for Mortgages and Insurance Handling Business to Business Type Banking Solutions for My Customers
  • Cultivated strong relationships with clients through regular communication and in-person meetings to review progress toward financial goals.
  • Streamlined internal processes within the wealth management team to improve efficiency and enhance client service delivery.

Crinntech Solutions Pvt. Ltd

Business Development Manager
06.2012 - 06.2016

Job overview

  • Responsible for generation new business prospects and Clientage in entire region in North, East and west India Responsible for Finished Product Wealth Management of Costing w.r.t Raw material availability on current time, Government Tender preparation, submission, negotiation and execution Customers base of Government Tenders negotiated for Research Labs Like CSIR Labs, BHEL, IITs, NITs, DRDOs and some Automotive Industries like Bajaj Auto Limited, NBC Bearing etc Taking care of Technical presentation of working of mechanical equipments of the above listed machines Exploring New market and maintain relationship with Existing Customers in South East Asian Countries Knowledge of Working on Sales Force CRM Software for working and Planning Marketing Activities Responsible of North region business development of Tinker & Razor INC products like Holiday detectors, pipe locator etc
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.

Sarawati Dynamics Pvt. Ltd

Dy. Manager Marketing
07.2010 - 05.2012

Job overview

  • Dealing with Automotive OEM's like Honda Seal Car, Maruti Suzuki, Hero Motocorps, Honda Two wheelers, Mahindra2 Wheelers etc for regular Sales and Marketing of Electrodynamics Vibration Testing machine Looking Marketing Activities on North and West India both in government DRDO Labs, HAL, STQC, BHEL,BDL and Private sector with Biding in Tenders and Contract making after tender Process Exploring New market and maintain relationship with Existing Customers in South East Asian Countries Handling Team of Western Regional Office for Reporting and Marketing Activities Customer Base-all Automotive, Aerospace, Third Party Test Laboratories and Defense Knowledge of Working on IMPEL CRM Software for working and Planning Marketing Activities
  • Developed strong relationships with stakeholders to facilitate smooth communication and project completion.
  • Enhanced employee performance by providing regular feedback, coaching, and training opportunities.
  • Created and maintained a strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.

Link Middle East Ltd.

Assistant Manager Sales and Operations
05.2009 - 06.2010

Job overview

  • Leading a team of 06 members for operation between Sales Team and Production Provided assistance to Director Marketing Provided Solutions to customers and production regarding new product development and rejected materials Provide Quotation to end customers and follow-up to close the sales call Involved in the Material management and Vendor development for different Product categories Meeting with the UAE Government Authorities for Project Sales and Solutions
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.

Skills

  • Team Management
  • Operations Management
  • Innovation and Creativity
  • Human Resources Management
  • Customer Satisfaction
  • Relationship Building
  • Staff Training and Development
  • Public Speaking
  • Meetings and presentations
  • Sales Planning

Timeline

Regional Head Private Banking

ICICI BANK LIMITED.
10.2023 - Current

Senior Relationship Manager

ICICI BANK LIMITED.
02.2022 - 09.2023

Branch Head

IDFC First Bank Ltd
06.2021 - 01.2022

Branch Head

ICICI BANK LIMITED.
06.2020 - 04.2021

Business Banking Specialist

ICICI BANK LIMITED.
01.2019 - 05.2020

SES Wealth Manager

ICICI BANK LIMITED.
07.2016 - 12.2018

Business Development Manager

Crinntech Solutions Pvt. Ltd
06.2012 - 06.2016

Dy. Manager Marketing

Sarawati Dynamics Pvt. Ltd
07.2010 - 05.2012

Assistant Manager Sales and Operations

Link Middle East Ltd.
05.2009 - 06.2010

Careerscan

  • IDFC First Bank Ltd, Branch Head, 06/2021, Present, Heading Branch of GL size of 380 cr. Leading Team of 17 RM, SM and SO for Branch Profitability of Operating Income, CASA and Fixed Deposits for Branch GL growth. Leading Team for Corporate Banking and Assets Solutions like LAP, BLG, SME for MSMEs and structuring of assets solutions with respects customer needs. Working for Maintaining the Relationship with Individual and Self Employment Segment Synergy for Top Corporate Clients of 400+Nos like Limited, Private Limited companies and Partnership Firms from ICICI Bank Wealth Management. Handling the AUM of Clients AUM of INR 800 Crs. Handling customer for Trade Solutions for FDI, ODI, Import and Export Payments.
  • ICICI BANK LIMITED, Branch Head, 06/2020, 04/2021, Heading Wealth Management Branch of GL size of 400cr. Leading Team of 17 Relationship Manger and Service Relations Ship Manager for Branch Profitability of Operating Income, CASA and Fixed Deposits for Branch GL growth. Leading Team for Corporate Banking and Assets Solutions like LAP, BLG, SME for MSMEs and structuring of assets solutions with respects customer needs. Working for Maintaining the Relationship with Individual and Self Employment Segment Synergy for Top Corporate Clients of 400+Nos like Limited, Private Limited companies and Partnership Firms from ICICI Bank Wealth Management. Handling the AUM of Clients wealth AUM of INR 500 Crs. Onboard the SME customers for value of 150cr, BLG of 20cr and Non HL of 10cr till date. Handling customer for Trade Solutions for FDI, ODI, Import and Export Payments.
  • ICICI BANK LIMITED, Business Banking Specialist, 01/2019, 05/2020, Managed 3 Wealth Branches and Leading Team of 34 Relationship Manger for Branch Profitability of Assets and Trade Business of Account. Lead Team for Corporate Banking and Assets Solutions like LAP, BLG, SME for MSMEs and structuring of assets solutions with respects customer needs. Worked for Maintaining the Relationship with Self Employment Segment Synergy for Top Corporate Clients of 600+Nos like Limited, Private Limited companies and Partnership Firms from ICICI Bank Wealth Management. Handled the AUM of SES Client INR 800 Crores and Wealth AUM of INR 150 Crs. Onboard the SME customers for value of 450cr, BLG of 80cr and Non HL of 50cr till date. Handled customer for Trade Solutions for FDI, ODI, Import and Export Payments.
  • ICICI BANK LIMITED, SES Wealth Manager, 07/2016, 12/2018, Working for Maintaining the Relationship with Self Employment Segment Synergy for Top Corporate Clients of 250 Nos like Limited, Private Limited companies and Partnership Firms from ICICI Bank Wealth Management. Responsible for Corporate Banking and Assets Solutions for Business Houses. Handling the AUM of SES Client INR 1100 Crores and Wealth AUM of INR 40 Crs. Maintaining the Banking needs of the top officials of the corporate client and HNI’s in Wealth Management like Personal Banking, Investments; Mutual Funds and Insurance, Loans-Home, Car and Personal Loan, Credit Cards. Providing Current Accounts solutions for Corporate Clients like for CIB, CMS, Trade Transactions and Investments. Achiever in contests for Mortgages and Insurance. Handling Business to Business Type Banking Solutions for My Customers.
  • Crinntech Solutions Pvt. Ltd, Business Development Manager, 06/2012, 06/2016, Responsible for generation new business prospects and Clientage in entire region in North, East and west India. Responsible for Finished Product Wealth Management of Costing w.r.t. raw material availability on current time, Government Tender preparation, submission, negotiation and execution. Customers base of Government Tenders negotiated for Research Labs Like CSIR Labs, BHEL, IITs, NITs, DRDOs and some Automotive Industries like Bajaj Auto Limited, NBC Bearing etc. Taking care of Technical presentation of working of mechanical equipments of the above listed machines. Exploring New market and maintain relationship with Existing Customers in South East Asian Countries. Knowledge of Working on Sales Force CRM Software for working and Planning Marketing Activities. Responsible of North region business development of Tinker & Razor INC products like Holiday detectors, pipe locator etc.
  • Sarawati Dynamics Pvt. Ltd, Dy. Manager Marketing, 07/2010, 05/2012, Dealing with Automotive OEM’s like Honda Seal Car, Maruti Suzuki, Hero Motocorps, Honda Two wheelers, Mahindra2 Wheelers etc for regular Sales and Marketing of Electrodynamics Vibration Testing machine. Looking Marketing Activities on North and West India both in government DRDO Labs, HAL, STQC, BHEL, BDL and Private sector with Biding in Tenders and Contract making after tender Process. Exploring New market and maintain relationship with Existing Customers in South East Asian Countries. Handling Team of Western Regional Office for Reporting and Marketing Activities. Customer Base-all Automotive, Aerospace, Third Party Test Laboratories and Defense. Knowledge of Working on IMPEL CRM Software for working and Planning Marketing Activities.
  • Link Middle East Ltd., Dubai, U.A.E, Assistant Manager Sales and Operations, 05/2009, 06/2010, Leading a team of 06 members for operation between Sales Team and Production. Provided assistance to Director Marketing. Provided Solutions to customers and production regarding new product development and rejected materials. Provide Quotation to end customers and follow-up to close the sales call. Involved in the Material management and Vendor development for different Product categories. Meeting with the UAE Government Authorities for Project Sales and Solutions.
  • Meso Metalware Pvt. Ltd., Manesar Gurgaon, India, Engineer Production, 10/2005, 02/2007, Handling 30 associates in the production line up. Planning and imparting training to the workers for improving the quality of products. Preparing schedule for production, on target basis.

Professional Enhancements

  • IBS Pune, Maharashtra, Supply Chain Management at Retail Sector, 05/2008-02/2009, Project aimed: To study the effectiveness of Supply Chain Management practice in Retail Sector. To study the different technologies used in Retail Sector. Cost Management by Supply Chain Management Practice. To study different tool of Retail business.
  • Karvy Stock Broking Pvt. Ltd., Study of Consumer Buying Behavior towards different Financial Instruments available in Market, 02/2008-05/2008, Project aimed: To know the customer perception on different financial products. To provide innovative solution in financial services. To advise clients where to invest and trying to meet expectations. To know the satisfaction level of consumers with companies financial products.

Personal Information

Date of Birth: 10/10/1982

Extracurricular Activities

AIMA Quiz of West Zone of India More than 10 events successfully from year 2004-2009 Won inter branch Cricket Tournament in College
GAURAV CHAUHAN