Summary
Overview
Work History
Education
Skills
Training And Workshop
Hobbies and Interests
Languages
Organizational Details
Personal Information
Timeline
Generic
Gaurav Dagwar

Gaurav Dagwar

Gurgaon

Summary

Results-driven professional with 17 years of cross-functional experience in sales and marketing in Automobile Industry, specialized in Channel Management, Corporate & Fleet Sales, Used Car sales, EV & Premium Car Sales.

Achieved year-on-year revenue growth through effective team management and strategic channel development. Strong understanding of market dynamics and customer relationship management. Excellent problem-solving and organizational skills, with a focus on detail and flexibility. A strong Knowledge base in Retail Sales both in IC & EV sales coupled with team management.

Overview

17
17
years of professional experience

Work History

Head Of Section: EV & Premium Car Sales

Hyundai Motors India Ltd
Gurgaon
10.2016 - Current
  • Led cross-functional teams to enhance production efficiency and quality standards.
  • Developed training programs for staff to improve operational skills and knowledge.
  • Enhance sales performance of the electric and premium cars division.
  • Order and Retail Target Achievement through the field team.
  • Handling and managing team performance.
  • Maintain or improve market share of electric and premium cars.
  • Higher customer satisfaction in terms of better SSI score.
  • To drive sales and business development activities across region to introduce E-Mobility infrastructure product portfolio
  • To create both direct sales and indirect sales channel and effectively manage a EV team
  • Identify and add new channel partners to cover geography and reach for increasing EV sales
  • Drive revenue stream covering all customer segment to increase market share of EV models
  • Develop trust relationships with key/major clients and win repeat business
  • Expanding relationships with existing customers by continuously proposing solutions that meet their requirement.
  • Monitored inventory levels and coordinated with suppliers for timely deliveries.
  • Analyzed performance data to identify trends and recommend operational adjustments.
  • Analyzed customer feedback to identify areas of improvement in service delivery processes.
  • Prepared annual budgets for expenditure related activities undertaken by personnel working in different departments under supervision of Section Head.
  • Reviewed financial statements related to budgeting process of the section.

Territory Sales Manager

TATA MOTORS Ltd
Pune
07.2011 - 09.2016
  • Providing single window support to the assigned dealership/(s) in the territory for Pre and post sales activities like : sales forecasting based on market trends, sales planning in terms of offering competitive deals/ offers, Assist Product manager and assistant product manager in effective Media and event planning to ensure optimum media mix to generate tactical level advertisements, Ensure generation of adequate enquiries for the product and monitor and improve the conversion rate of the same into prospects, Promotional activities at dealerships, tracking of enquiries, entrenchment of CRM-DMS etc., Customer Complaint handling to address their issues/ concerns.
  • Implement sales processes at dealerships handled and monitor and follow up for the same.
  • Ensure customer satisfaction for all customers interacting with a TML dealership setup.
  • Driving retail sales through effective dealer management to ensure boost in sales volume.
  • Ensure that Manpower, Infrastructure and processes at dealerships follow TML norms.
  • Achieve targeted sales volume and market share brand wise in the area of operation.
  • Take proactive action in response to competitor tracking information and market intelligence.
  • Channel as well as retail finance management by monitoring liquidation of stock at assigned dealerships to ensure timely payment to financiers and channeling of funds back into the system.
  • Provide product/ sales Training at dealerships for dealership personnel.
  • Planning, Evaluating, Digital agency management, Execution and Analysis of digital media campaign.

Product Manager for Battery operated Tools

BOSCH INDIA Ltd
10.2010 - 07.2011
  • Channel management
  • Handling small and large user accounts
  • Conducting exhibitions, road shows, corporate events
  • Achieving value and volume targets
  • Accountable for Branch profitability and operations.
  • Manage and operate under predetermined cost center budgets
  • Monitoring dealer activities, including sales, service and brand promotion.
  • Cyclic / periodic stock count and asset control, adherence to various other processes.

Marketing Executive

Amara Raja Batteries Ltd
06.2008 - 10.2010
  • Selling Concept to Corporate for their Promotional Schemes, Relationship Building & Brand Promotional Events.
  • Achieving Retail Sales Target for the States through Dealers and Distributors.
  • Developing Retail Corporate Accounts for Bulk Sales.
  • Co-coordinating Sales in State/ Central Private & Governments Departments, Railways, Under DGS&D Rate Contracts and Banks/ATMs Segments, PSU, Milk Dairies.
  • Launch of Groups/Employee Scheme & Organized and Local Bank Finance sales at District/ Taluka / Rural Towns to Promote Finance Sales.

Education

MBA - Marketing

Dr. D. Y. Patil Institute of Management & Research
Pune
06-2008

Bachelor's in Engineering - Electronics & Telecommunication

Amravati University
06-2006

Intermediate - Science Stream

Maharashtra Board
06-2002

SSC -

Maharashtra Board
06-2000

Skills

  • Key Account Management
  • Business Development
  • Market Segmentation
  • Demand Forecasting
  • Channel Management
  • Sales Operations
  • Retail Business Planning
  • Marketing
  • Sales Promotion
  • Campaign Planning
  • Customer relationship management
  • Team Management
  • Digital Marketing
  • Team leadership

Training And Workshop

  • Negotiation & Communication skills especially with Distributors & Dealers.
  • Channel Sales Management

Hobbies and Interests

  • Traveling
  • Listen to music

Languages

  • English
  • Hindi
  • Marathi

Organizational Details

  • Hyundai Motors India Ltd, Team Lead: Premium & Electric Sales & Operation, 10/16 to present, Enhance Sales performance of the Electric and Premium Cars division, Order & Retail Target Achievement through field team, Handling and managing team performance, Maintain or improving market share of Electric & Premium cars, Higher customer satisfaction in terms of better SSI score.
  • TATA MOTORS Ltd, Territory Sales Manager in Passenger Vehicle Business Unit, Pune, 07/11 to 09/16, Providing single window support to the assigned dealership/(s) in the territory for Pre and post sales activities, Sales forecasting based on market trends, Sales planning in terms of offering competitive deals/ offers, Assist Product manager and assistant product manager in effective Media and event planning, Ensure generation of adequate enquiries for the product and monitor and improve the conversion rate, Promotional activities at dealerships, tracking of enquiries, entrenchment of CRM-DMS etc., Customer Complaint handling to address their issues/ concerns, Implement sales processes at dealerships handled and monitor and follow up for the same., Ensure customer satisfaction for all customers interacting with a TML dealership setup., Driving retail sales through effective dealer management to ensure boost in sales volume., Ensure that Manpower, Infrastructure and processes at dealerships follow TML norms., Achieve targeted sales volume and market share brand wise in the area of operation., Take proactive action in response to competitor tracking information and market intelligence., Channel as well as retail finance management by monitoring liquidation of stock at assigned dealerships., Provide product/ sales Training at dealerships for dealership personnel., Planning, Evaluating, Digital agency management, Execution and Analysis of digital media campaign.
  • BOSCH INDIA Ltd, Product Manager for Battery operated Tools in Power Tools division, West India (Mh+Guj+MP+Goa), 10/10 to 07/11, Channel management, Handling small and large user accounts, Conducting exhibitions, road shows, corporate events, Achieving value and volume targets, Accountable for Branch profitability and operations., Manage and operate under predetermined cost center budgets, Monitoring dealer activities, including sales, service and brand promotion., Cyclic / periodic stock count and asset control, adherence to various other processes.
  • Amara Raja Batteries Ltd, Marketing Executive, Western Maharashtra & Goa, 06/08 to 10/10, Selling Concept to Corporate for their Promotional Schemes, Relationship Building & Brand Promotional Events., Achieving Retail Sales Target for the States through Dealers and Distributors., Developing Retail Corporate Accounts for Bulk Sales., Co-coordinating Sales in State/ Central Private & Governments Departments, Railways, Under DGS&D Rate Contracts and Banks/ATMs Segments, PSU, Milk Dairies., Launch of Groups/Employee Scheme & Organized and Local Bank Finance sales at District/ Taluka / Rural Towns to Promote Finance Sales.

Personal Information

  • Passport Number: T9531288
  • Date of Birth: 20/02/85
  • Gender: Male
  • Marital Status: Married

Timeline

Head Of Section: EV & Premium Car Sales

Hyundai Motors India Ltd
10.2016 - Current

Territory Sales Manager

TATA MOTORS Ltd
07.2011 - 09.2016

Product Manager for Battery operated Tools

BOSCH INDIA Ltd
10.2010 - 07.2011

Marketing Executive

Amara Raja Batteries Ltd
06.2008 - 10.2010

MBA - Marketing

Dr. D. Y. Patil Institute of Management & Research

Bachelor's in Engineering - Electronics & Telecommunication

Amravati University

Intermediate - Science Stream

Maharashtra Board

SSC -

Maharashtra Board
Gaurav Dagwar