English
Gaurav Devnani
Hyderabad
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Underwriter position. Ready to help team achieve company goals.
Strategic Underwriter with strong background in processing mortgages and loans. Assesses and evaluates risks with keen eye for coverage and pricing. Strong negotiation skills and dedicated to staying up-to-date with new market trends.
Overview
3
3
years of professional experience
18
18
years of post-secondary education
Work History
Operations Lead
DASH SQUARE LLP
02.2024 - Current
- Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
- Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
- Reduced operational costs through continuous improvement initiatives and cost-saving measures.
- Streamlined operations by implementing efficient processes and optimizing workflows.
- Managed and allocated staff and material resources to meet production goals.
- Oversaw problem resolution to address barriers to operational efficiency.
Underwriting Analyst
Viveja IT Services Pvt. Ltd.
03.2022 - 06.2023
- Reviewed credit reports, financial statements and transactions to verify accuracy and completeness.
- Calculated loan applicant debt ratios, income and terms and payments to determine financial stability of applicants to repay loan.
- Collaborated with other professionals to develop innovative underwriting solutions.
- Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals.
- Scrutinized underwriting performance to identify weaknesses and provide recommendations for improvement.
- Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
- Contacted borrowers to gather additional information to make appropriate lending decisions.
- Completed pre-closing responsibilities to prepare loan files for closing team.
Customer Support Representative
Vivejs IT Services Pvt. Ltd.
10.2021 - 03.2022
- Recommended solutions to complex situations through research and critical thinking and escalated customer to supervisor for enhanced support.
- Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
- Participated in ongoing training to learn new products and enhance skills to optimize customer support delivery.
- Connected with customers to address questions and resolve issues through phone and email.
- Documented customer interactions in computer system and assisted cross-functionally with billing and technical support to deliver high-quality customer service.
Education
Bachelor of Commerce - Commerce
Bhavans Vivekananda College
04.2018 - 05.2021
Intermediate - CEIP
St. Andrews School
03.2016 - 04.2018
High School -
St. Andrews School
03.2003 - 03.2016
Skills
Business Development
Risk Management
Policy Development
Data Analysis
Decision Making
Business negotiation knowledge
Microsoft Word
Microsoft Excel
Microsoft Powerpoint
Languages
Hindi
Telugu
Sindhi
Interests
BASKETBALL
COOKING
TRAVELLING
Timeline
Operations Lead
DASH SQUARE LLP
02.2024 - Current
Underwriting Analyst
Viveja IT Services Pvt. Ltd.
03.2022 - 06.2023
Customer Support Representative
Vivejs IT Services Pvt. Ltd.
10.2021 - 03.2022
Bachelor of Commerce - Commerce
Bhavans Vivekananda College
04.2018 - 05.2021
Intermediate - CEIP
St. Andrews School
03.2016 - 04.2018
High School -
St. Andrews School
03.2003 - 03.2016
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