Gaurav Dudhawde
Mumbai
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
9
9
years of professional experience
Work History
Bartender
Silver Sea
05.2024 - 11.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Bartender
Silver Sea
07.2023 - 02.2024
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
Silver sea
07.2022 - 02.2023
- Followed strict recipes and drink measurements to minimize product used.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Bar Waiter
Silver sea
10.2021 - 05.2022
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Maintained accuracy and efficiency when processing sales transactions.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Inspected dishes and utensils for cleanliness.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Bar Waiter
Silver Sea
09.2019 - 03.2020
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Collected dirty flatware and glassware to deliver to sanitizing station.
- Received over beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
- Anticipated guest needs and provided proactive service.
Bar Waiter
Silver sea
12.2018 - 07.2019
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Anticipated guest needs and provided proactive service.
Bar Waiter
silver sea
01.2018 - 08.2018
- Answered customers' questions, recommended items, and recorded order information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Bar Waiter
silver sea
01.2017 - 09.2017
- Poured and prepared mixed drinks for customers daily.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.
- Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
- Checked guests' identification before serving alcoholic beverages.
Deck Steward
silver sea
01.2017 - 06.2017
- Developed strong communication and organizational skills through working on group projects.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
Deck Steward
silver sea
03.2016 - 11.2016
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Education
High School Diploma -
Model College
Professional Bartender Course
Fling Bar Services
United Kingdom06-2024
Skills
Safe Serving Knowledge
Beverage preparation
Suggestive selling
Timeline
Bartender
Silver Sea
05.2024 - 11.2024
Bartender
Silver Sea
07.2023 - 02.2024
Bartender
Silver sea
07.2022 - 02.2023
Bar Waiter
Silver sea
10.2021 - 05.2022
Bar Waiter
Silver Sea
09.2019 - 03.2020
Bar Waiter
Silver sea
12.2018 - 07.2019
Bar Waiter
silver sea
01.2018 - 08.2018
Bar Waiter
silver sea
01.2017 - 09.2017
Deck Steward
silver sea
01.2017 - 06.2017
Deck Steward
silver sea
03.2016 - 11.2016
High School Diploma -
Model College
Professional Bartender Course
Fling Bar Services
Similar Profiles
FELIBERTO JR. DACUTFELIBERTO JR. DACUT
GALLEY UTILITY at SILVER SEA (SILVER RAY)GALLEY UTILITY at SILVER SEA (SILVER RAY)
Sivaprakash RajendranSivaprakash Rajendran
Chef De Partie at Silver Sea CruiseChef De Partie at Silver Sea Cruise
Subhash RAWATSubhash RAWAT
Executive Chef at Silver Sea CruisesExecutive Chef at Silver Sea Cruises