MR ASSOCIATES
- Trained new team members in cash register operation, stock procedures, and customer services.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted customers with selecting items and answering questions about products.
- Communicated clearly with customers in person and via telephone, driving positive experiences.
- Ensured compliance with company safety regulations at all times while on the job.
- Helped customers locate items within the store using the inventory system.
- Investigated and resolved issues to drive better service for customers and employees.
- Encouraged customers to sign up for loyalty programs or store credit cards.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Gathered data to incorporate into reports and presentations.
- Researched information related to merchandise availability or pricing.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Watched for and recognized security risks and thefts to prevent or handle situations.