Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
15
15
years of professional experience
Work History
Sr Revenue Manager
SGAS Consultants LLP / Blue Sky Hospitality Soluti
05.2024 - Current
Developed and implemented pricing strategies that optimized revenue streams across multiple business units.
Analyzed market trends and competitor activities to inform pricing decisions and enhance profitability.
Led cross-functional teams to streamline revenue processes, resulting in improved efficiency and accuracy in financial reporting.
Managed budgeting and forecasting activities, ensuring alignment with organizational goals and market conditions.
Collaborated with sales and marketing teams to create targeted campaigns that boosted customer acquisition and retention rates.
Associate Director of Revenue Management
Stone Wood Hotels and Resorts
09.2023 - 05.2024
Led cross-departmental initiatives to enhance operational efficiency, resulting in improved project delivery timelines and enhanced team collaboration.
Developed and implemented strategic plans that aligned departmental goals with organizational objectives
Oversaw the recruitment and training of new staff, ensuring alignment with company culture and operational standards to maintain high-performance teams.
Facilitated regular performance reviews and provided mentorship to team members, fostering professional growth and enhancing overall team effectiveness.
Analyzed market trends and competitive landscape to inform strategic decision-making, enabling proactive adjustments to business strategies that increased market share.
Led teams of up to 20 personnel, supervising daily performance as well as training and improvement plans.
Mentored junior staff members, providing guidance on professional development opportunities and career progression paths within the company.
Revenue Manager
Sahara Hospitality
02.2023 - 08.2023
Performed month-end reconciliation and developed reporting metrics in coordination with corporate finance executives.
Hired, trained and managed revenue department team members and developed engaged, high-functioning performers.
Worked within core team to streamline business processes and internal controls, resulting in scalable and detailed set of procedures.
Prepared cash flow projections, and Revenue Forecast.
Cluster Revenue Manager
Marriott International
09.2022 - 01.2023
Self-motivated, with a strong sense of personal responsibility.
Worked flexible hours across weekend and holiday shifts.
Learned and adapted quickly to new technology and software applications.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Performed month-end reports and analysed metrics.
Prepared and Revenue Forecast
Assistant Revenue Manager
The Leela Mumbai
06.2019 - 09.2022
Managed time efficiently in order to complete all tasks within deadlines.
Completed reports, recognizing discrepancies and promptly addressing for resolution.
Prepared Group Quotes
Completed Rate Loadings and maintained strong follow up on corporate rate contracting
Flight Analyst
Jet Airways
06.2016 - 12.2018
Managed inventory of all flights from DEL-IXC-DEL & ATQ-DEL-ATQ
Completed Monthly Forecast and Weekly Reports
Worked Directly on Sabre GDS to update inventory
Revenue Supervisor
Trident Bandra Kurla
11.2011 - 06.2016
This was my first assignment in Revenue Management after working for Reservations for a Year and after completing Oberoi Supervisor Development Program
Managed Group Lead Follow ups with Sales Team.
Assisted Revenue Manager with daily reports and analysis
Concierge
Holiday Inn Mumbai International Airport
09.2010 - 10.2011
Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
Maintained front desk's concierge book to provide visitors with access to relevant local information.
Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
Coordinated ground and air travel arrangements for business and leisure customers to support satisfaction.
Developed relationships with local businesses to secure discounts and special offers for guests.
Facilitated guest check-in and check-out processes to reduce wait times and increase guest convenience.
Education
Bachelor of Science - Hotel And Hospitality Management
IHMCT&AN
Goa
06.2007 - 04.2010
MBA - Strategy
KJ Somaiya Institute of Management
Mumbai
05.2001 -
Skills
Amadeus: Agency 360 & Demand 360
Timeline
Sr Revenue Manager
SGAS Consultants LLP / Blue Sky Hospitality Soluti
05.2024 - Current
Associate Director of Revenue Management
Stone Wood Hotels and Resorts
09.2023 - 05.2024
Revenue Manager
Sahara Hospitality
02.2023 - 08.2023
Cluster Revenue Manager
Marriott International
09.2022 - 01.2023
Assistant Revenue Manager
The Leela Mumbai
06.2019 - 09.2022
Flight Analyst
Jet Airways
06.2016 - 12.2018
Revenue Supervisor
Trident Bandra Kurla
11.2011 - 06.2016
Concierge
Holiday Inn Mumbai International Airport
09.2010 - 10.2011
Bachelor of Science - Hotel And Hospitality Management