Gaurav Garg
Executive Director
Mumbai
Summary
An accomplished, goal-oriented professional with 24 years' solid experience in leadership roles. Self- starter with decisive leadership style and proven track record of solving complex business problems within fast-paced, high pressure environments. Demonstrated ability to work effectively with senior management across functional areas. Expertise in Global delivery model, working with multi-disciplinary and multi-cultural teams. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative and dedicated to building and leading talented and motivated individuals.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Work History
Executive Director
Morgan Stanley Wealth Management Tech
01.2019 - Current
- Own and execute cloud transformation strategy for horizontal shared services supporting client and advisor channels, enabling cost reduction and efficiency by shifting traffic from mainframe to distributed read optimized stores.
- Defined architecture for & delivered a complex and scalable framework for asset aggregation and reporting as part of the digital initiative of the firm, enabling the visibility into 150+ billion assets and 100K held away accounts thereby facilitating 360 view of clients working with multiple external vendors.
- Redesigned the legacy account centric services platform to client centric views, and end of day process to intra-day process enabling real-time view of client’s relationships and demographic information
- Modernized Wealth Management API and Data platform, supporting 15000+ clients with 80 million average daily call volume with 50 ms to 1 sec service time.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Vice President
Morgan Stanley Wealth Management Tech
Mumbai
09.2014 - 12.2018
Vice President
Citicorp Services India Ltd
Pune, India
09.2013 - 09.2014
- Lead for Private Banking Global Products group, involved in analysis of business critical processes around trade processing with focus on cost and resource optimization.
- Involved in conceptualizing web services framework for the group as part of strategic product database, which is one of the key initiatives for the year.
- Responsible for building India team ground-up and defining processes for the delivery management from India center.
Senior Project Manager
Infosys Ltd
Jersey City
07.2009 - 08.2013
- Solutions delivery manager for the key business initiatives like Strategic Performance reporting, Integration of New Account Opening Application and Party Operational Data store as part of Morgan Stanley Smith Barney JV.
- Lead the team for the gap analysis, designed the canonical XSD for account and client data and develop the web services from the scratch covering 700+ attributes with a sub second SLA.
- Steered and guided a technology and business team to prepare the strategy, scope, impact analysis, estimation and planning for deliverables keeping in mind the dependency on existing legacy systems across the firms and other key activities like CRM.
- Led and guided a team of 60+ consultants and employee's working as single point of contact with business and technology teams within MS.
- Conceptualized a dashboard tool for effective monitoring and reporting which resulted in estimated savings of 100K.
Project Manager
Infosys Ltd
New York
07.2006 - 06.2009
- Lead scoping, analysis, design, and development for key initiatives like CRM , Relationship Dashboard, and Core banking Initiative.
- Managed projects from procurement to commission, which were part of multi-objective business program to create “world class” platform to provide integrated set of tools for improved user experience, move to client-centric model, and establish core system allowing for future growth
- Involved in defining the customization of Sales Force based on business requirements, worked on integration with Sales Force for bulk upload of data via ETL and real-time interface using web services.
Technology Lead
Infosys Technologies Limited
Bangalore
10.2005 - 06.2006
- Involved in analysis, design and development of The Class Action Query System for FAs that facilitated financial information for their clients that have been impacted by securities litigation.
- Lead the design and development of operations portal to provide branches with a central location for all operational functions, to provide additional report supervision and access.
- This was the first implementation from Infosys for a new client (Smith Barney) which was well appreciated.
Team Lead/ Senior Developer
Infosys Technologies Limited
Bangalore
04.2000 - 09.2005
Education
Bachelor of Engineering -
01.1994 - 04.1998
Skills
Wealth Management
Digital Transformation
API Management
Asset Aggregation
Data Architecture and management
Enterprise Architecture
Stakeholder Management
Strategic planning and Execution
Timeline
Executive Director - Morgan Stanley Wealth Management Tech
01.2019 - Current
Vice President - Morgan Stanley Wealth Management Tech
09.2014 - 12.2018
Vice President - Citicorp Services India Ltd
09.2013 - 09.2014
Senior Project Manager - Infosys Ltd
07.2009 - 08.2013
Project Manager - Infosys Ltd
07.2006 - 06.2009
Technology Lead - Infosys Technologies Limited
10.2005 - 06.2006
Team Lead/ Senior Developer - Infosys Technologies Limited
04.2000 - 09.2005
Rajasthan University - Bachelor of Engineering,
01.1994 - 04.1998