Gaurav Garg
Faridabad
Summary
Seeking a challenging position, where my experience and skills will enable me to contribute to the company’s objectives.
Cost & Operations Excellence | Project Management | Stakeholder & Channel Management | Customer Focus | Continuous Process Improvement | Team Development I Optimise excellence in multi-unit operations, maximise quality in production and services, and increase profitability Enterprising professional with experience of close to 24 years in the education services and publishing sectors, recognised for developing organisational capabilities and personnel competencies in multicultural and multinational environments Influential strategist and communicator, known for building strategic alliances, managing stakeholders, hiring consulting services goods and customers on a global scale, coordinating with cross-functional teams, executing government and other projects, and negotiating contracts.
Overview
27
27
years of professional experience
Work History
Senior Manager – Procurement and production
Indiannica Learning Pvt limited (Formerly known as Encyclopedia Britannica)
New Delhi
- Current
- Day to day handing Purchase Requisitions to Purchase Order process
- Review the purchase requests forms for accuracy and completeness
- Write and/or understand specifications for supplies and services
- Involved in negotiation meetings, vendor selection and awarding Purchase Orders
- Resolve supplier payment problems by working in conjunction with Accounts Payables team
- Assist departments in the evaluation of goods and services so that desired expectations and requirements are met
- Resolve conflicts concerning materials/services at the department and vendor levels
- Documentation, Co-ordination with Global Supplier & Internal stake holders
- Supporting Indiannica in procurement/Sourcing products from pan India and offset printing curriculum books outsourcing
- Responsible for the timely delivery of the Pan India schools
- Monitoring the production of the books with print partners
- Working in conjunction with legal team and negotiating the terms and conditions of the contract
- Reviewing bids and memos to ensure adherence to procedures and policies.
Senior Project Manager – Production and customer services
Aptara International
12.2013 - 02.2015
- Responsible for handling a team of 80-100 desktops for typesetting projects
- Co-ordination with overseas customers like Pearson, Harcourt, Wiley and Harper Collins
- Daily and weekly calls with customer
- Maintaining the quality of the product
- Timely delivery of the projects to customer
- Resolving the customer complaints.
Senior Project Manager – Production and customer services
Thomson Digital
06.2010 - 06.2013
- Responsible for handling a team of 50-60 desktops for typesetting projects
- Co-ordination with overseas customers like Pearson, Harcourt, Wiley and Harper Collins
- Daily and weekly calls with customer
- Maintaining the quality of the product
- Timely delivery of the projects to customer
- Resolving the customer complaints.
Project Manager – Production and customer services
Aptara International
04.2006 - 06.2010
- Responsible for handling a team of 20 desktops for typesetting projects
- Co-ordination with overseas customers like Pearson, Harcourt, Wiley and Harper Collins
- Daily and weekly calls with customer
- Maintaining the quality of the product
- Timely delivery of the projects to customer
- Resolving the customer complaints.
Supervisor – Offset print production (Web and Sheetfed)
Thomson Press India Limited
09.2001 - 04.2006
- Responsible for print production of the monthly, weekly, daily commercial jobs
- Co-ordination with Indian customers
- Quality assurance
- Trouble shooting of the problems
- Resolving the customer complaints.
Graphic technician
Thomson Institute of Printing Technology, Thomson Press India Limited
09.1997 - 09.2001
- Completed 4 years Technical training in all section of Thomson Press like Pre press, printing, binding
- Multiple projects to save printing cost and improving quality
- Educating the printing staff about the new techniques as per GATF.
Education
Skills
- Procurement
- Project management
- Production
- Good written communication skills
- Good oral communication skills
- Problem-solving
- Time management
- Organizational skills
- Motivation
- Creating a positive work environment
- Managing multiple projects
- Meeting deadlines
Personal Information
- Date of Birth: 02/12/80
- Marital Status: Married
Timeline
Senior Project Manager – Production and customer services
Aptara International
12.2013 - 02.2015
Senior Project Manager – Production and customer services
Thomson Digital
06.2010 - 06.2013
Project Manager – Production and customer services
Aptara International
04.2006 - 06.2010
Supervisor – Offset print production (Web and Sheetfed)
Thomson Press India Limited
09.2001 - 04.2006
Graphic technician
Thomson Institute of Printing Technology, Thomson Press India Limited
09.1997 - 09.2001
Senior Manager – Procurement and production
Indiannica Learning Pvt limited (Formerly known as Encyclopedia Britannica)
- Current
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