Hi, I’m
Gaurav Ghai
Sales Manager
Noida
Summary
Analytical and meticulous sales professional with comprehensive experience in relationship-building, partnership cultivation and profit channel growth. Self-motivated leader with natural talent for networking and territory development. Excels at leveraging customer data to deliver strong solutions.
Overview
11
years of professional experience
8
years of post-secondary education
Work History
Audi - Adventure Auto Car Pvt. LtdNew Delhi
Sales Manager
12.2020 - 12.2021
Job overview
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Researched competitors' activities and products to uncover new trends
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Used vendor expertise to deliver educational content to sales team.
BMW - Infinity Cars New Delhi
Assistant Sales Manager
09.2020 - 12.2021
Job overview
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Hired, trained and motivated sales and marketing professionals.
- Used Microsoft Dynamics 365 to keep track of sales performance metrics.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
Mercedes Benz - T&T Motors India Pvt LtdNew Delhi
Assistant Sales Manager
11.2015 - 08.2019
Job overview
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Adhering to Norms of Lux-Experience and giving Excellent Experience to customers.
- Training new Joiners for basic Process of Brand and Company.
Toyota - Galaxy ToyotaNew Delhi
Team Leader
01.2015 - 10.2015
Job overview
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Supported office business development and customer service.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Toyota - Galaxy ToyotaNew Delhi
Relationship Manager
11.2012 - 12.2014
Job overview
- Achieved client satisfaction and loyalty by establishing collaborative relationships, facilitating needs assessment.
- Cold calling up qualified sales prospects.
- Generate leads buy visiting corporate.
- Representing company at trade exhibitions, events, and demonstrations
- Selling and promoting Finance, Insurance products and Add-ons.
- Reporting to vehicle Sales Manager on activities, reviews, and analyses.
MAX Life InsuranceNew Delhi
Sales Officer
02.2012 - 10.2012
Job overview
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Assist in Direct customer service policyholder's complaint resolution and upsell new products
- Act as single point adviser for customers in allocated book of relations.
IT Planet Info-SolutionNew Delhi
Hardware Network Trainer
06.2008 - 07.2009
Job overview
- Designed computer hardware components and peripheral devices.
- Consulted with network engineering staff to evaluate hardware and software requirements for new system development.
- Outlined design requirements, BOMs, functional specifications and reports to document development processes.
- Network maintenance & troubleshooting of network.
Education
Delhi School of Professional Studies And Research New Delhi , India
MBA from Marketing
07.2010 - 07.2012
Institute of Engineering And Technology BhaddalPunjab , India
B.Tech from Information Technology
07.2004 - 08.2008
St. Angels Sr Secondary SchoolNew Delhi , India
No Degree from CBSE Board
04.2002 - 03.2004
N.C. Jindal Public School New Delhi , India
No Degree from CBSE Board
04.2001
Skills
Recruitment
undefinedTimeline
Sales Manager
Audi - Adventure Auto Car Pvt. Ltd
12.2020 - 12.2021
Assistant Sales Manager
BMW - Infinity Cars
09.2020 - 12.2021
Assistant Sales Manager
Mercedes Benz - T&T Motors India Pvt Ltd
11.2015 - 08.2019
Team Leader
Toyota - Galaxy Toyota
01.2015 - 10.2015
Relationship Manager
Toyota - Galaxy Toyota
11.2012 - 12.2014
Sales Officer
MAX Life Insurance
02.2012 - 10.2012
Delhi School of Professional Studies And Research
MBA from Marketing
07.2010 - 07.2012
Hardware Network Trainer
IT Planet Info-Solution
06.2008 - 07.2009
Institute of Engineering And Technology Bhaddal
B.Tech from Information Technology
07.2004 - 08.2008
St. Angels Sr Secondary School
No Degree from CBSE Board
04.2002 - 03.2004
N.C. Jindal Public School
No Degree from CBSE Board
04.2001
Hobbies
Plays professional cricket associated with few local clubs.
Love to cook in my free time
Reading Auto & Tech Magazines.
Hobbies
Plays professional cricket associated with few local clubs.
Love to cook in my free time
Reading Auto & Tech Magazines.
Similar Profiles
Manoj MManoj M
Procurement Consultant at AudiProcurement Consultant at Audi
Eva RiveraEva Rivera
Warranty Administrator at AudiWarranty Administrator at Audi
Karla ChavezKarla Chavez
Service Assistant at AudiService Assistant at Audi