GAURAV GUPTA

• Managed product backlog and supported Scrum framework for monthly sprint releases.
• Working on Belgium based mobile banking application for private and retails customers, with a distributed team
• Managed risk effectively through comprehensive assessment, mitigation strategies, and contingency plans throughout the project lifecycle.
• Resolved impediments to team progress by proactively identifying issues and facilitating effective solutions.

• Worked as a Product Owner and Scrum Master for client SEI and managing banking and retirements (401k) strategic and regulatory updates along with ongoing BAUs
• Partnered with project team members to identify and quickly address problems.
• Facilitated sprint reviews, retrospectives, and daily stand-up meetings to ensure transparency in the development process.
• Developed comprehensive roadmaps outlining the strategic direction of products over time.

• Worked as a Scrum Master and Agile coach for client UOB and leading the Digital Banking transformation project
• Smooth off-shore transitioning of workforce from Singapore
• This was first step for creating a complete digital bank with no need of physical bank branch.
• Improved team efficiency by implementing Agile and Scrum methodologies for project management.
• Managed product backlog effectively, prioritizing high-value items for faster completion.

• Worked as Scrum Master in BFSI domain and leading the regulatory and strategic changes for reference data.
• Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
• Resolved staff conflicts and identified potential areas of improvement.
• Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.

• Worked as a Senior Consultant in US Retirement domain and was taking responsibilities of a Domain SME for retirement solutions.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Mentored junior consultants, helping them enhance their skills and contribute more effectively to projects.
• Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.

• My Last Role with Aon was Lead System Analyst in Benefit Administration, was serving Defined Benefits and Defined Contributions services for majorly US clients.
• Analyzed existing systems and databases and recommended enhancements to solve business needs
• Offered input for complex documents to support client-ready final versions.

Bachelor in Information Technology (B. Tech.) in 2006.