Overview
Work History
Education
Skills
Personal Information
Collegeachievements
Timeline
Generic

Gaurav Jaiswal

Business Operation Manager
Jaipur

Overview

15
15
years of professional experience

Work History

Business Operation Head & Franchise Relationship Manager

WholesaleBox Internet Pvt Ltd
03.2017 - Current
  • Company Overview: Wholesalebox is providing platform for wholesale buying and selling across India
  • Wholesalebox is working to bring efficiency in the whole distribution system and help retailers get more variety at their doorsteps
  • They can take advantage of our simple web interface to buy products for their retail outlets and get those without having to travel to different cities / manufacturing hubs or to buy at much higher prices from the wholesalers near them
  • We've put the entire wholesale buying process online to enable manufacturers & brands and retailers to drive incremental revenue, cut costs, improve their customer experience and analyze performance through data analytics
  • Wholesalebox started Multi Brand Footwear franchise business on the name of Fashcart.Com and currently we are focusing on same business
  • Managing the day-to-day operations of a company's franchise locations, including marketing and advertising campaigns, hiring and training new employees, and ensuring that all franchisees comply with company standards
  • Managing a team of employees who are responsible for day-to-day operations of a business such as staffing, marketing, accounting, and human resources
  • Determining how to allocate resources based on forecasted demand for services or products
  • Overseeing employee hiring practices to ensure that new hires are a good fit for the company culture
  • Negotiating contracts with suppliers on behalf of the company's franchisees
  • Coordinating with marketing teams to develop new products or services that meet customer needs
  • Developing new products or services for existing markets to increase sales and profits
  • Reviewing financial statements to determine whether franchisees are profitable or losing money
  • Establishing standards for operations and procedures that meet company guidelines but still allow flexibility for individual franchisees
  • Managing all 'Return to Vendor/ Inwards activities end to end
  • Streamlining the return to vendor process for the items rejected at all stages in our inventory warehouse
  • Ensuring timely dispatches of all RTVs through constant follow-up with Business Development team and timely escalation to relevant departments in case on any delay
  • Bringing about process changes to ensure visibility, predictability around returns for all stakeholders
  • Logistics Management- Managing 3P vendors to ensure timely delivery of RTVs dispatched through our transporter
  • Coordinating with stakeholders i.e
  • Category, warehouse, finance to ensure smooth functioning or RTVs
  • Allocation and Manage manpower resources based upon changing needs
  • Analyze data to allow for monitoring performance and plan any necessary improvements
  • Preparing daily, weekly, monthly reports
  • Responsible for Refunds against Client Return
  • Responsible for Creating Credit Note for Buyers and Debit Note for our sellers
  • Wholesalebox is providing platform for wholesale buying and selling across India
  • Wholesalebox is working to bring efficiency in the whole distribution system and help retailers get more variety at their doorsteps
  • They can take advantage of our simple web interface to buy products for their retail outlets and get those without having to travel to different cities / manufacturing hubs or to buy at much higher prices from the wholesalers near them
  • We've put the entire wholesale buying process online to enable manufacturers & brands and retailers to drive incremental revenue, cut costs, improve their customer experience and analyze performance through data analytics
  • Wholesalebox started Multi Brand Footwear franchise business on the name of Fashcart.Com and currently we are focusing on same business
  • Accomplished 95% assigned KRA's
  • Met 90% TAT on Buyer & Sellers issue resolution
  • 100% accurate data management
  • Won Best Performance Award

Sales Manager/Backend Manager

Girnar Software Pvt Ltd
11.2012 - 03.2017
  • Company Overview: CarDekho.com is an auto portal based out of Jaipur, India and is owned by the parent company, Girnar Software
  • Other subsidiaries owned by Girnar include, BikeDekho.com, PriceDekho.com, TyreDekho.com, TrucksDekho.com, Gaadi.com, Zigwheels.com, Buyingiq.com and CollegeDekho.com
  • CarDekho has been awarded the 'website of the year' title for the year 2015
  • Generate various type of reports for business like (saleable report, monetization report, opportunity report, revenue reports, performance report, invoice report)
  • Handling planning, operations & analysis for assessment of revenue potential in business
  • Formulating strategies & reaching out to the unexplored market segments/customer groups for business expansion by developing grass root business network
  • Managing sales and marketing operations for industrial products, ensuring accomplishment of set business targets
  • Amplified customer base by 70% by maintaining effective relationships, customer service and technological updates
  • Experienced in enhancing market penetration, business volumes and growth by direct selling
  • Resourceful at maintaining relationships with clients to achieve quality product and service norms by resolving their service related critical issues
  • Possess effective communication, interpersonal, problem solving and negotiation skills as per market requirement
  • Identifying & developing potential customers for achieving business volumes consistently and profitably
  • Mapping client's needs & providing best products to suit their requirements
  • Generating business from existing accounts and achieving profitability & sales growth
  • Building healthy business relations with major clients & ensuring maximum customer satisfaction
  • Providing training to the field sales team for ensuring optimum performance for all operational sales related issues
  • Co-ordination with field team to ensure that our channel partner will get maximum benefit
  • SPO for NCD clients and resolving their issues related to backend operations
  • CarDekho.com is an auto portal based out of Jaipur, India and is owned by the parent company, Girnar Software
  • Other subsidiaries owned by Girnar include, BikeDekho.com, PriceDekho.com, TyreDekho.com, TrucksDekho.com, Gaadi.com, Zigwheels.com, Buyingiq.com and CollegeDekho.com
  • CarDekho has been awarded the 'website of the year' title for the year 2015

Corporate Sales Team Leader

M/S PRATHAM MOTORS PVT LTD
04.2010 - 11.2012
  • Company Overview: Maruti Suzuki, ISO 9000:2000 certificate Company
  • It was established in February 1981, though the actual production commenced in 1983 with the Maruti 800
  • Maruti Suzuki has been the leader of the Indian car market for over two decades
  • Currently Maruti Suzuki has 15 product like 800, Omni, Eeco, Alto, Alto k-10, Wagon-r, Swift, Swift-Dzire, A-star, Estilo, Ritz, Gypsy, Grand vitara, Sx4, KIZASHI
  • My job Involves Marketing and coordination of Maruti Suzuki customer, planning sales targets and identification of new business opportunities
  • To coordinate with other Departments like customer care, finance department and delivery department with Port for final delivery
  • Evaluate performance & monitoring sales & marketing activities with top line profitability and operational results for sales growth
  • Preparation, analysis & monitoring of business performance reports on regular basis & furnishing vital MIS reports, data analysis for Top Management
  • Channel management, handling of distributors, after sales services, collection, stock management and managing relationship with channel partners
  • Maintaining their credits in control and payment schedule as a part of customer care, building relationship with clients & coordinating with all the companies' branch offices to serve the clients with best of our products and services
  • Marketing coordination with clients by updating them time to time about their order status and deliveries
  • Heading and leading the marketing team to effectively deal clients queries & complaints and provide quality service to them
  • Maruti Suzuki, ISO 9000:2000 certificate Company
  • It was established in February 1981, though the actual production commenced in 1983 with the Maruti 800
  • Maruti Suzuki has been the leader of the Indian car market for over two decades
  • Currently Maruti Suzuki has 15 product like 800, Omni, Eeco, Alto, Alto k-10, Wagon-r, Swift, Swift-Dzire, A-star, Estilo, Ritz, Gypsy, Grand vitara, Sx4, KIZASHI

Education

MBA - undefined

Anna University
Bangalore

B.A - undefined

Rajasthan University

12th - undefined

Rajasthan Board

10th - undefined

Rajasthan Board

One year Diploma - Computer Hardware & networking

BHUSHAN SYSTEM & ENGINEERING INSTITUTE
Jaipur

Skills

Business Analysis

Personal Information

Date of Birth: 05/18/86

Collegeachievements

  • Psychometric assessment by Thomas International
  • Participated in Capstone Business Simulation
  • Participated in Six Sigma Training conducted by Example India Group
  • Attended one month IWAS World Games-2009 program conducted by Paralympics Committee of India as a volunteer

Timeline

Business Operation Head & Franchise Relationship Manager

WholesaleBox Internet Pvt Ltd
03.2017 - Current

Sales Manager/Backend Manager

Girnar Software Pvt Ltd
11.2012 - 03.2017

Corporate Sales Team Leader

M/S PRATHAM MOTORS PVT LTD
04.2010 - 11.2012

MBA - undefined

Anna University

B.A - undefined

Rajasthan University

12th - undefined

Rajasthan Board

10th - undefined

Rajasthan Board

One year Diploma - Computer Hardware & networking

BHUSHAN SYSTEM & ENGINEERING INSTITUTE

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