Dynamic banking professional with extensive experience at State Bank of India, excelling in risk management and client relationship management. Proven track record in enhancing revenue and ensuring regulatory compliance. Adept at leading teams and implementing effective operations strategies, fostering strong partnerships with government agencies, and driving customer satisfaction.
Overview
17
17
years of professional experience
Work History
CEO AND FOUNDER
GREENERSYS DEVELOPERS PVT LTD
Bangalore
06.2023 - Current
Participated in networking events to build relationships with potential partners or customers.
Analyzed industry trends to assess current competitive landscape and identify new opportunities.
Researched emerging technologies that could be leveraged by the startup.
Monitored performance metrics such as sales volume, customer satisfaction scores.
Oversaw financial operations including budgeting, forecasting, and accounting.
Implemented processes to ensure compliance with applicable laws and regulations.
Created a website and social media presence to promote the startup.
Established relationships with key stakeholders such as customers, partners, investors.
Developed strategies for marketing campaigns to increase brand awareness.
Negotiated contracts with vendors for resources needed for the startup.
Collaborated with external consultants to develop innovative solutions for strategic challenges.
Developed business plan to launch startup venture.
Managed crises and unexpected challenges, ensuring minimal impact on business continuity.
Negotiated and closed deals with suppliers, clients, and other key stakeholders to optimize operational efficiency.
MANAGER (MMGS-III)
STATE BANK OF INDIA
BHOPAL
04.2010 - 04.2023
Reviewed loan applications for accuracy and regulatory compliance.
Secured high ratings in branch internal audits for CRM and ORM.
Directed daily operations, encompassing customer service, HR, sales, and marketing.
Ensured adherence to policies and regulations governing banking operations.
Monitored cash drawers, ensuring accurate balances and maintaining end-of-day records.
Designed strategies to enhance revenue and improve customer retention.
Maintained growth in loan advances while monitoring existing account slippages.
Conducted performance appraisals for subordinates through ongoing review processes.
Performed regular audits of processes related to government accounts.
Ensured compliance with applicable laws, regulations, policies, procedures.
Created and maintained relationships with local, state, and federal government agencies.
Participated in review meetings with senior management team members.
As a nodal officer, I frequently and daily liaise with RBI officials regarding currency chest management in 154 CC branches of MP and CG.
Monthly reporting of forged notes in the NCRB portal.
Quarterly review and presentation of CC management before the DGM of RBI, Bhopal.
Management Executive
RELIANCE LIFE INSURANCE
BHUBANESWAR & NANDED
08.2008 - 04.2009
Addressed customer inquiries regarding pricing, features, and availability in a timely manner.
Managed portfolio of existing customers while developing new business opportunities.
Provided comprehensive customer service support, resolving complaints and offering product guidance.
Assisted customers in selecting suitable life insurance policies tailored to individual needs.
Education
MBA - Finance & Marketing
ICFAI BUSINESS SCHOOL
HYDERABAD
04-2008
Skills
Risk management and regulatory compliance
Client relationship management
Team leadership and workforce management
Effective communication and documentation
Operations management and policy implementation
Expense tracking and budget control
Safety procedures and vendor management
Cross-functional team collaboration
Decision-making strategies
Crowd control
Threat assessment
Crisis response
Emergency response
Accomplishments
Awarded by the DMD, SBI, for opening the maximum number of new SB accounts through the newly launched Intouch Branch of SBI
Successfully executed the Soiled notes remittance from Jabalpur to Kolkata, and Cochin through the train route
Secured AA rating in branch risk-focused internal audit.
55% NPA recovery in KCC accounts and government-sponsored loan accounts under one-time settlement schemes. Also, successful monitoring of slippages
Awarded by the District Collector for meeting the target of loan disbursal under Mukhyamantri Swarojgar Yojana.
In principle sanction of 60 plus car loans in the car loan mela.
Mobilized deposit of 100 crores under Rajiv Gandhi Shiksha Mission in 2014
Detection of a major fraud in the cash management of a CC branch
Jr. Site Engineer (Execution, Billing, & Planning) at Runwal Developers Pvt Ltd.Jr. Site Engineer (Execution, Billing, & Planning) at Runwal Developers Pvt Ltd.