Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
GAURAV JHA

GAURAV JHA

BANGALORE

Summary

Dynamic banking professional with extensive experience at State Bank of India, excelling in risk management and client relationship management. Proven track record in enhancing revenue and ensuring regulatory compliance. Adept at leading teams and implementing effective operations strategies, fostering strong partnerships with government agencies, and driving customer satisfaction.

Overview

17
17
years of professional experience

Work History

CEO AND FOUNDER

GREENERSYS DEVELOPERS PVT LTD
Bangalore
06.2023 - Current
  • Participated in networking events to build relationships with potential partners or customers.
  • Analyzed industry trends to assess current competitive landscape and identify new opportunities.
  • Researched emerging technologies that could be leveraged by the startup.
  • Monitored performance metrics such as sales volume, customer satisfaction scores.
  • Oversaw financial operations including budgeting, forecasting, and accounting.
  • Implemented processes to ensure compliance with applicable laws and regulations.
  • Created a website and social media presence to promote the startup.
  • Established relationships with key stakeholders such as customers, partners, investors.
  • Developed strategies for marketing campaigns to increase brand awareness.
  • Negotiated contracts with vendors for resources needed for the startup.
  • Collaborated with external consultants to develop innovative solutions for strategic challenges.
  • Developed business plan to launch startup venture.
  • Managed crises and unexpected challenges, ensuring minimal impact on business continuity.
  • Negotiated and closed deals with suppliers, clients, and other key stakeholders to optimize operational efficiency.

MANAGER (MMGS-III)

STATE BANK OF INDIA
BHOPAL
04.2010 - 04.2023
  • Reviewed loan applications for accuracy and regulatory compliance.
  • Secured high ratings in branch internal audits for CRM and ORM.
  • Directed daily operations, encompassing customer service, HR, sales, and marketing.
  • Ensured adherence to policies and regulations governing banking operations.
  • Monitored cash drawers, ensuring accurate balances and maintaining end-of-day records.
  • Designed strategies to enhance revenue and improve customer retention.
  • Maintained growth in loan advances while monitoring existing account slippages.
  • Conducted performance appraisals for subordinates through ongoing review processes.
  • Performed regular audits of processes related to government accounts.
  • Ensured compliance with applicable laws, regulations, policies, procedures.
  • Created and maintained relationships with local, state, and federal government agencies.
  • Participated in review meetings with senior management team members.
  • As a nodal officer, I frequently and daily liaise with RBI officials regarding currency chest management in 154 CC branches of MP and CG.
  • Monthly reporting of forged notes in the NCRB portal.
  • Quarterly review and presentation of CC management before the DGM of RBI, Bhopal.

Management Executive

RELIANCE LIFE INSURANCE
BHUBANESWAR & NANDED
08.2008 - 04.2009
  • Addressed customer inquiries regarding pricing, features, and availability in a timely manner.
  • Managed portfolio of existing customers while developing new business opportunities.
  • Provided comprehensive customer service support, resolving complaints and offering product guidance.
  • Assisted customers in selecting suitable life insurance policies tailored to individual needs.

Education

MBA - Finance & Marketing

ICFAI BUSINESS SCHOOL
HYDERABAD
04-2008

Skills

  • Risk management and regulatory compliance
  • Client relationship management
  • Team leadership and workforce management
  • Effective communication and documentation
  • Operations management and policy implementation
  • Expense tracking and budget control
  • Safety procedures and vendor management
  • Cross-functional team collaboration
  • Decision-making strategies
  • Crowd control
  • Threat assessment
  • Crisis response
  • Emergency response

Accomplishments

  • Awarded by the DMD, SBI, for opening the maximum number of new SB accounts through the newly launched Intouch Branch of SBI
  • Successfully executed the Soiled notes remittance from Jabalpur to Kolkata, and Cochin through the train route
  • Secured AA rating in branch risk-focused internal audit.
  • 55% NPA recovery in KCC accounts and government-sponsored loan accounts under one-time settlement schemes. Also, successful monitoring of slippages
  • Awarded by the District Collector for meeting the target of loan disbursal under Mukhyamantri Swarojgar Yojana.
  • In principle sanction of 60 plus car loans in the car loan mela.
  • Mobilized deposit of 100 crores under Rajiv Gandhi Shiksha Mission in 2014
  • Detection of a major fraud in the cash management of a CC branch

Languages

Hindi
First Language
English
Advanced (C1)
C1

Timeline

CEO AND FOUNDER

GREENERSYS DEVELOPERS PVT LTD
06.2023 - Current

MANAGER (MMGS-III)

STATE BANK OF INDIA
04.2010 - 04.2023

Management Executive

RELIANCE LIFE INSURANCE
08.2008 - 04.2009

MBA - Finance & Marketing

ICFAI BUSINESS SCHOOL
GAURAV JHA