Gaurav Johri
Category Management Specialist - MDS
Hyderabad,Telangana
Summary
Organized, driven and focused professional with around 17+ years of experience in market data Services, contract and vendor management skills with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
5
5
years of post-secondary education
Work History
Category Management Specialist - MDS
UBS
Hyderabad
12.2018 - Current
- Vendor relationship management for top-tier strategic vendors (Bloomberg, MSCI and LSEG-Refinitiv).
- Successfully designed, tested and implemented Contract workflow (RPM - MDSL) which resulted in better visibility in market data spend.
- Successfully implemented idea of Umbrella 3PISA for more efficient management of Third Party Risk management also helped in reducing admin burden from Bank and Vendor's end.
- Being owner of intranet page for MDS, have enhanced content resulting in more hits to page and getting all required information at one place.
- Leading contract risk segmentation and oversight responsibility for market data contracts.
- Leading pipeline project which includes 3000+ contracts with aim to create robust, valuable and insightful contract deal pipeline and owning quality management of this project.
Associate Operations Manager
Cognizant Technology Solutions Ltd
Hyderabad
04.2011 - 11.2018
- Transitioned process successfully for which was awarded promotion by top leadership team.
- Evaluated current operational strategies and recommend improvements.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.
- Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
- Managing and reporting MDS spend analysis to Businesses required for yearly budgeting Developed productive, profitable and achievement-oriented working environments for employees.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency resulted in 0.5 FTE reduction.
Senior Team Member
Bank of America Merrill Lynch
Gurugram
05.2008 - 04.2011
- Created detailed reports on team's progress.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Contributed to team success by completing jobs quickly and accurately.
- Set up and calibrated machinery to meet specific production requirements.
- Provided training and support to onboarding employees.
- Handling Client Escalation and with product expertise provide immediate resolution.
- Auditing of deliverables to provide high quality service.
- Managed to deliver in different work group tasks which resulted in cost savings of 1 FTE.
Process Executive
Steria India Ltd
Noida
06.2006 - 05.2008
- Provide approvals to insurance, Pension & general policies after analyzing them as per International AML guidelines.
- Raise SAR (Suspicious Activity Report) for any suspicious transaction and maintain confidentiality.
- Immense experience in generating reports using Oracle Discoverer tool and analyzing reports.
- Handling Client Escalation and with product expertise provide immediate resolution.
- Training for New Joiners and help team in identifying opportunity areas and solutions.
- Metrics Reporting, Process documentation and SLA management.
- Help in reducing backlog by delivering 30% more than average cases.
- Prepared accurate documents for customer and business needs.
Education
Master in Journalism And Mass Communication - Journalism
IMS Noida
Noida 07.2004 - 04.2006
Bachelor of Commerce - Commerce
MJP Rohilkhand University
Bareilly 07.2001 - 04.2004
Skills
Vendor Management
Accomplishments
- Awarded by Category Lead for designing, testing and implementing the Contract workflow which resulted in streamlining the process and better visibility on deals.
- Recognized by senior management teams for working on Umbrella 3PISA which resulted in reduction of admin burden both at bank and Vendor level.
- Recognized by senior management for developing unused automation process for MDS licenses (Eikon, Bloomberg and Factset) which resulted in cost savings of $50K in first quarter of implementation.
- Recognized by senior management for fixing 2000+ breaks between UBS internal tools resulting in clean data.
- Recognized by UBS with the kudos points by stakeholders and senior management on multiple occasions for delivering as per company standards.
- Recognized by Cognizant senior management and was awarded promotion for successful Process transition.
Timeline
Category Management Specialist - MDS
UBS
12.2018 - Current
Associate Operations Manager
Cognizant Technology Solutions Ltd
04.2011 - 11.2018
Senior Team Member
Bank of America Merrill Lynch
05.2008 - 04.2011
Process Executive
Steria India Ltd
06.2006 - 05.2008
Master in Journalism And Mass Communication - Journalism
IMS Noida
07.2004 - 04.2006
Bachelor of Commerce - Commerce
MJP Rohilkhand University
07.2001 - 04.2004
Tools
- Proficient in MS Office
- MDM, RPM, DACS
- Tableau
- Alteryx Designer
- Bloomberg, Eikon, FactSet
- SAP Ariba
- PeopleSoft
- Optima
- Logistics Platform (UBS Internal tool for Contract Management)
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