MS office
Gaurav Kumar
Warehouse & Inventory Manager
Lucknow
Summary
Experienced Warehouse & Inventory Manager with over 8 years of expertise in optimizing warehouse operations, inventory management, and process improvements. Proficient in leading teams, implementing effective inventory control systems, and utilizing Warehouse Management Systems (WMS) to drive operational efficiency and customer satisfaction. A skilled MIS Coordinator with a proven track record at Tata Docomo and Beekay Group, excelling in MIS reporting, Advanced MS Excel, and data-driven decision-making. Demonstrated ability to enhance productivity, maintain safety compliance, and optimize processes, consistently achieving key performance targets.
Overview
9
9
years of professional experience
Work History
Warehouse and Inventory Manager
Beekay Group
Lucknow
11.2019 - Current
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Maintained high levels of customer satisfaction through efficient handling of orders, prompt issue resolution,Streamlined Return process and effective communication.
- Achieved operational excellence by continuously improving processes, systems, and procedures .
- Maximized storage capacity by effectively organizing the warehouse and implementing space-saving techniques.
- Improved order fulfillment rates by closely monitoring stock availability and promptly addressing shortages.
- Promoted a culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.
- Leveraged data analytics to predict stock needs and prevent overstocking or stockouts.
- Coordinated with sales and marketing teams to align inventory with promotional activities.
- Streamlined inventory management processes, significantly reducing waste and improving efficiency.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Oversee daily warehouse operations, including receiving, storage, and shipping of goods, ensuring space optimization.
- Monitor inventory levels, conducting stock audits and cycle counts to minimize stockouts and overstock situations.
- Lead, train, and evaluate a team of warehouse staff to drive high performance.
- Develop and implement Standard Operating Procedures (SOPs) for warehouse processes.
- Collaborate with departments (logistics, sales, customer service) to ensure smooth operations.
- Generate performance reports and provide recommendations to senior management.
MIS Executive and Data Analyst
Beekay Group
09.2018 - 10.2019
- Produced tables, pivot reports and charts for use in key decision-making processes.
- Improved data accuracy by streamlining the analysis, and reporting of critical business metrics.
- Enhanced decision-making processes for management through timely delivery of accurate and relevant MIS reports.
- Trained new employees on the proper use of various software applications, tools, devices in order to help them quickly acclimate themselves within their respective roles moving forward.
- Reduced data processing time with the implementation of efficient automation tools and techniques.
- Simplified complex data sets, presenting findings in clear and concise visualizations for easy interpretation.
- Streamlined data access for remote teams by implementing cloud-based data management solutions.
- Enhanced data accuracy by automating data cleansing processes, significantly reducing manual errors.
- Utilized data visualization techniques to present and explain complex data sets.
- Created dashboards to monitor and track key performance indicators.
Team Leader & Term Executive
NSB BPO Solutions
Lucknow
12.2016 - 06.2018
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Generated reports detailing findings and recommendations.
- Managed a team to compile and audit daily MIS reports.
- Handled daily operations, including task allocation and data compilation.
- Audited customer acquisition forms (CAFs) and ensured compliance.
MIS Coordinator
Tata Docomo
Lucknow
05.2015 - 09.2016
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Communicated with sales executives and managed stock levels.
- Handled banking operations and coordinated with BPOs for Customer Application Forms (CAF) processing.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Analyzed activation plans and secondary sales to achieve targets.
Education
High School -
Kendriya Vidyalaya
Assam 04.2001 -
Intermediate - Commerce
Kendriya Vidyalaya
Assam 04.2001 -
B.Com -
Lucknow University
Lucknow 04.2001 -
Skills
Advanced MS Excel & MS Office
Warehouse Management System (WMS)
Inventory Management & Optimization
Leadership & Team Management
Process Improvement & SOP Development
Analytical & Problem-Solving Skills
Safety Compliance & Risk Management
Customer Focus & Service Excellence
MIS Reporting & Dashboard Generation
Adaptability & Technical Proficiency
Power BI
Additional Information
Warehouse Shifting
- Developed a detailed warehouse relocation plan and timeline.
- Coordinated with staff, logistics, and customers to ensure smooth communication during the move.
- Managed inventory labeling, stock taking, and set-up of new warehouse infrastructure.
- Supervised the physical move, ensuring proper packing, transportation, and system reinstallation.
Software
Power BI
Tally ERP9
CRM
Languages
English
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
Hobbies
A passionate music enthusiast, Actively involved in cricket, which strengthens leadership, teamwork, and strategic thinking skills, directly contributing to effective collaboration and problem-solving in professional settings.
Timeline
Warehouse and Inventory Manager
Beekay Group
11.2019 - Current
MIS Executive and Data Analyst
Beekay Group
09.2018 - 10.2019
Team Leader & Term Executive
NSB BPO Solutions
12.2016 - 06.2018
MIS Coordinator
Tata Docomo
05.2015 - 09.2016
High School -
Kendriya Vidyalaya
04.2001 -
Intermediate - Commerce
Kendriya Vidyalaya
04.2001 -
B.Com -
Lucknow University
04.2001 -