Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

GAURAV KUMAR

PATNA

Summary

Dynamic Hair Salon Manager with a proven track record at POINT UNISEX SALOON, excelling in revenue generation and team building. Spearheaded strategic initiatives that enhanced customer service and productivity, while expertly managing salon operations and safety. Adept at multitasking and driving growth through effective scheduling and performance analysis.

Overview

10
10
years of professional experience

Work History

Hair Salon Manager

POINT UNISEX SALOON
NEW DELHI
11.2024 - 03.2025
  • Monitored and tracked salon product contracts and deliveries.
  • Generated reports on key metrics related to customer service levels and employee productivity.
  • Established and updated schedules to meet expected coverage demands and capitalize on individual employee expertise.
  • Managed accounts receivable and payable functions including invoicing and collection activities.
  • Conducted regular meetings to brief employees about salon's success and announce sales goals.

Sales Manager

SMART EXPRESS LTD
PATNA
02.2021 - 03.2023
  • Supported sales team members to drive growth and development.
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Analyzed customer data to identify trends, preferences, and opportunities for growth.
  • Coordinated Daily Field Reports (DFRs) and distributed to clients.

Assistant Manager of Sales

P&G
PATNA
09.2015 - 12.2020
  • Analyzed customer feedback to improve product offerings and services.
  • Used change methodologies to increase sales and led projects for increased productivity.
  • Evaluated existing systems regularly to determine if they need updating or replacement.
  • Evaluated store performance and recommended action plans to increase productivity.
  • Prepared and delivered sales presentations to key clients and stakeholders.

Education

GLOBALE HAIR DRESSING PROGRAM

VLCC SCHOOL OF BEAUTY
NEW DELHI
04-2025

COMPEREHENSIVE PROGRAM IN INTERNATIONAL SPA

VLCC SCHOOL OF BEAUTY
NEW DELHI
01-2024

MBA - SALES& MARKETING

WILLIAM CAREY UNIVERSITY
SILONG
09-2014

Skills

  • Customer service
  • Time management
  • Team building
  • Product merchandising
  • Salon operations
  • Salon safety and security
  • Time management abilities
  • Revenue generation
  • Multitasking capacity
  • Sales presentations

Languages

Hindi
First Language

Timeline

Hair Salon Manager

POINT UNISEX SALOON
11.2024 - 03.2025

Sales Manager

SMART EXPRESS LTD
02.2021 - 03.2023

Assistant Manager of Sales

P&G
09.2015 - 12.2020

GLOBALE HAIR DRESSING PROGRAM

VLCC SCHOOL OF BEAUTY

COMPEREHENSIVE PROGRAM IN INTERNATIONAL SPA

VLCC SCHOOL OF BEAUTY

MBA - SALES& MARKETING

WILLIAM CAREY UNIVERSITY
GAURAV KUMAR