Open To Work
Gaurav Kumar
Lakhisarai Bihar
Work Preference
Summary
- Results-driven IT professional with experience at Ecdm Technology, excelling in network troubleshooting and Active Directory management. Enhanced system performance through effective collaboration and training, while ensuring minimal downtime. Known for strong problem-solving abilities and excellent communication skills, consistently delivering high-quality technical support and user training.
Overview
4
4
years of professional experience
Work History
IT Technician Hardware & Networking
ECDM TECHNOLOGY PVT LTD
10.2022 - 07.2026
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Utilized technology tools for data tracking and reporting, facilitating informed decision-making.
- Supported inventory audits, enhancing accuracy and reliability of stock information.
- Served as a resource for colleagues on best practices in direct support work and specific client needs.
Education
Diploma in Computer Science
Rajasthan Jaipur 12th Science Stream
Lakhisarai10th
LakhisaraiSkills
- System installation
- Remote desktop support
- Network and server management
- Network troubleshooting
- Hardware configuration
- LAN/WAN
- Hardware troubleshooting
- Technical support
- Software installation & troubleshooting
- CCTV installation, configuration, repair
- Printer and peripheral support
- Mac OS operating system
- Ticketing system proficiency
- Data backup and recovery
- Linux environment
- Virus and malware removal
- Active directory & SQL
- TCP/IP
Personal Information
Languages
Timeline
IT Technician Hardware & Networking
ECDM TECHNOLOGY PVT LTD
10.2022 - 07.2026
Diploma in Computer Science
12th Science Stream
10th