GAURAV KUMAR Giri
Team Lead
Bengaluru
Summary
Dynamic and organized team leader with a proven ability to build rapport, inspire trust, and guide teams toward achieving organizational goals. Recognized as a strong facilitator, skilled in cross-departmental collaboration with co-management and top-level leadership to drive strategic initiatives. Expertise in training and mentoring fosters a culture of continuous improvement and professional development within teams. Committed to leveraging interpersonal skills to enhance team performance and contribute to overall success.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Team Lead-Fulfillment Center-(BLR4 IXD)
Amazon
06.2021 - Current
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Process Assistant-Fulfillment Center-(BLR4 IXD)
Amazon
06.2021 - Current
- Managing, on a daily basis, end-to-end operations for either one large site or a combination of small sites. Executing inbound and outbound operations.
- Driving performance management of my team members. Preparing and implementing training and development plans for associates.
- Built a mechanism to set the process and simultaneously reduce the waste generated.
- Enforced procedures for compliance with health and safety regulations.
- Act as the People Manager for the performance management, professional growth, and development of the team member.
- Continuously improve the delivery process, and attain a sustained level of delivery performance improvement.
- Conducting 4M and 5S audits for the delivery station on a daily basis.
- Minimized resource and time losses by addressing employee or production issues directly, and implementing timely solutions.
- Assigned daily employee tasks, and monitored activity and completion.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
- Worked on the pilot launch of PTL (Put to Light) receiving station in BLR4.
- Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Conducted training and change management processes to improve operations.
- Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
- Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.
Warehouse Executive-5K Store
Big Basket
10.2018 - 05.2021
- Detailed data assortment of incoming inventory and inventory management.
- Daily data entry processes regarding stock-out GDN, PRN, RTV, and GRN.
- Dispatch the materials from the warehouse to the DC.
- Reconcile the physical stock with the system stock, and send an email to the mother distribution center.
- Responsible for maintaining the inward and outward register, and the MIS report.
- Responsible for taking cycle counts and perpetual inventory of stock from time to time.
- Responsible for stacking the products by location and FIFO-wise.
- Keeping records of stock inventory (goods return, spoiled stock) related to the warehouse.
- Supporting documents for goods movements and transfers from one location to another. g. Invoice / STN, and declaration.
- Route planning for CEE's.
- Maintaining the fill rate > 99.60%.
- Auditing the CF, CNF, and dairy products on a daily basis.
- Closing the Hub/DC complaints on a daily basis.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
Warehouse Executive
Infibeam.com
08.2017 - 09.2018
- Receive and process warehouse stock products (pick, unload, label, store).
- Prepare and complete orders for delivery or pickup according to the schedule (load, pack, wrap, label, ship).
- Maintaining records of incoming and outgoing shipments.
- Preparing shipping documents.
- Managed daily shipments to customers as per the company's quality standards.
- Performed regular counts of stock levels.
- Keeping records of stock inventory (goods return, spoiled stock) related to the warehouse.
- Daily data entry processes regarding stock-out GDN, PRN, RTV, and GRN.
- Detailed data assortment of incoming inventory and inventory management.
- Checked packages and merchandise for damage and notified vendors.
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
Education
Bachelors of Arts -
Binod Bihari Mahato Koyalanchal University
Dhanbad, Jharkhand07.2020
Intermediate - undefined
D.A.V High School Budha
Asansol, West Bengal06.2016
Matriculation -
D.A.V High School
Asansol, West Bengal01.2014
Skills
Proficient in MS Office applications
Operational production tracking
Workflow efficiency
Performance tracking
Operational efficiency enhancement
Guidance and support
Quality management
Efficiency improvement
Focus on client satisfaction
Proficient in managing multiple tasks
Strategic decision-making
Effective problem resolution
Team leadership
Team evaluation
Workplace safety
Service agreement compliance
Skilled in optimizing overtime resources
Team development
Clear expectation setting
Safety protocol management
Goal setting expertise
Employee onboarding
Efficient shift scheduling
Workforce education
Supervising daily activities
Problem-solving expertise
Process enhancement
Providing constructive feedback
Individual coaching
Adherence to SOP guidelines
Critical thinking for problem-solving
Coaching and guidance
Coordinating team discussions
Implementing performance reviews
Task prioritization
Strategic goal setting
Strategic planning
Process enhancement
Documentation expertise
Team engagement
Effective problem resolution
Collaborative team leadership
Collaborative teamwork
Team management
Team engagement initiatives
Inventory protection strategies
Staff training programs
Invoice validation process
Safety compliance
Performance metrics
Accomplishments
- Supervised team of 315 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Significantly accelerate performance of my team.
- Innovate rapidly to meet changing customer needs
Timeline
Team Lead-Fulfillment Center-(BLR4 IXD)
Amazon
06.2021 - Current
Process Assistant-Fulfillment Center-(BLR4 IXD)
Amazon
06.2021 - Current
Warehouse Executive-5K Store
Big Basket
10.2018 - 05.2021
Warehouse Executive
Infibeam.com
08.2017 - 09.2018
Intermediate - undefined
D.A.V High School Budha
Bachelors of Arts -
Binod Bihari Mahato Koyalanchal University
Matriculation -
D.A.V High School