Building Relationship, Leadership driven approach, Helping others and Building Social Network
GAURAV KUMAR SHARMA
Dwarka
Summary
Innovative & Evolving Strategic Insurance professional with a Total of 14 years of cross-functional experience in Insurance domain with extensive exposure to various functions of Insurance proposition, new product Development, Sales, Underwriting, Policy Administration, Claims, Client servicing, Channel sales in capacity of Manager Sales-Health Insurance. Pivotal in demonstrating exceptional sales ability and strong interpersonal skills with persuasive, positive and confident approach. Exceptional communication & presentation skills with good analytical & client servicing abilities.
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
2024
2024
years of professional experience
2009
2009
years of post-secondary education
Work History
Zonal Sales Enablement Manager
Star Health and Allied Insurance Company Limited
07.2023 - 11.2023
- Conducted training for Channel partners and Sales Managers for Product knowledge and sales knowledge
- Handling Rajasthan Zone as a whole, looking all activities related to agents activization, promoting long term Health insurance policy, taking care of Branch profitability by more productive Sales managers and Branch managers
- Taking care of Branch activity for more fresh premium, more focus on agency recruitment and their activization by good premium, meeting daily by virtually Branch wise for good productivity, visiting Branches Physically, total 35 branches looking with more than 20 Branch managers and 150 Sales managers in the Zone
Assistant Divisional Manager
Star Health and Allied Insurance Company Limited
03.2023 - 07.2023
- Handled base of 30 Crore Premium and team of 15 Sales managers in the branch
- Worked closely with Sales Managers and Agents conduct training and product knowledge seminars
- Handled branch activity and policy issuance, medical underwriting follow ups
- Resolve Claim related issues of Clients
- Help agents quickly for best service experience
Area Head
Turtlemint Health Insurance
09.2021 - 03.2023
- Conducted training, Seminars and workshops with Channel partners for product knowledge and Sales Activity Recruiting branch managers, unit managers and Advisors for Health insurance sell
- Monitoring for Achieving respective sales target from team
- Heading location Lucknow, Kanpur, Varanasi, Agra, Gorakhpur, Dehradun, all part of UP
- Maintain profit and loss ratio for given region
- Frequent visit in all territory for meeting with managers and advisors
Area Head
Care Health Insurance Co. Ltd
04.2021 - 09.2021
- Building a strong team
- Train the team members effectively, make sure that team members meet their targets
- Recruitment of Branch managers and FLS for meeting assigned targets
- Driving team effectively for recruitment of channel partner, generating fresh premium and achieving given targets
- Driving team effectively for recruitment of channel partner, generating fresh premium and achieving given targets
- Focus on maximum customer and agents meet on daily basis, also providing training to FLS and BM so that they are well known abouts products and marketing needs
- Focus on maximum NOP, so that maximum premium can be generated
- Big ticket size also we are focusing
Senior Branch Manager
Star Health and Allied Insurance Co. Ltd
02.2018 - 04.2021
- Building a strong team
- Train the team members effectively; make sure that team members meet their targets
- Ability to understand customer needs and explain about different insurance products
- Generated new leads from field activity and actively followed up on referrals
- Actively sales target on a month by month basis
- Innovated and executed new strategies to bring profits to insurance organization
- Motivated and advised insurance sales agents to organize workshops and to inform customers to new insurance products and services
- Identified customer needs and closed deals only after systematic consultation - customized insurance programs to suit customer needs
- Maintaining direct contacts with clients if needed
- Developing and maximizing income to the company
- Coordinating with hub branch operations for processing and reconciling of proposals, recruitment / agency applications, licensing of IC's, various expense bills, petty cash statements, etc
- To manage the entire collection of new insurance proposals and renewal premium for Branch Maintaining branch expense ratio
- Focusing on maximum NOP on per day basis
- Maximum activation of agents is prime focus
- Conduct Training and promotion activities with Channel partners and Sales Manager
- Conduct training for product knowledge and resolve query instantly
Business Development Manager
Aditya Birla Health Insurance Co. Ltd
12.2016 - 02.2018
- Recruitment of advisors and meeting given targets month on month basis
- Activation of maximum agents on daily basis
- Meeting customers and focus on close the call
- Providing excellent service to agents so that they do excellent business
- Timely delivery of the tickets as raised by the customer and coordinating with them for the resolution of issues
- Making good relationship with channel partner for doing good business
- Conducted meetings reflecting the best strategy to adopt the best channel sales technique
- Reengineered internal report process with leadership alignment, cross training new teams, creating service delivery commitments and process documentation
- Handling customer claims issue and resolving with the help of claim team and seniors
Senior Executive
Bajaj Allianz General Insurance Co. Ltd
07.2016 - 11.2016
- Recruiting channel partners for meeting monthly targets
- Focus on maximum activation of agents and maintaining good relationship with them
- Conducting training of Channel partner periodically
- So that they get proper knowledge of product and company process
- Conducted career seminar for recruiting of agents, focus on maximum participation
- Reviewed and resolved customer complaints within stipulated time period
- Conducted market surveys for gathering information about customers' choices and preferences regarding insurance products and ongoing market trends in insurance industry
- Represented organization at meetings with businesses and trade associations and promoted company's insurance policies/products
- Conducted agents meetings and discussed insurance marketing strategies promoting company's growth
- Log in maximum NOP and ticket size
- So that maximum fresh business generated
Senior Sales Manager
Star Health and Allied Insurance Co. Ltd
11.2015 - 07.2016
- Health Insurance corporate sales liaising with corporate brokers & via direct sales
- Recruiting channel partners for meeting monthly targets
- Focus on maximum activation of agents and maintaining good relationship with them
- Conducting training of Channel partner periodically
- So that they get proper knowledge of product and company process
- Focus on maximum renewal retention
- Retention of existing clientele & new business development
- Training & development of the brokers with respect to the processes & products of Star Health & Allied Insurance Co
- Ltd
- Strategic analysis at both micro & macro level to get in-depth insights about positioning of Star Health & Allied Insurance in Health insurance industry
- Maintaining excellent relationship with channel partners
Sales Manager
Star Health and Allied Insurance Co. Ltd
5 2009 - 11.2015
- Health Insurance portfolio management of clients with overall Policy Servicing to new prospects
- Recruiting channel partners for meeting monthly targets
- Focus on maximum activation of agents and maintaining good relationship with them
- Conducting training of Channel partner periodically
- So that they get proper knowledge of product and company process
- Focus on maximum renewal retention
- In-depth comparative analysis on all parameters of business- Processes, Products, Distribution with market competitors
- Channel Sales development by means of recruiting insurance advisors who are primarily working in any Insurance Company and generating insurance business through them
- Imparting Product Training for business development to the newly recruited advisors
- Promoting company's value-added services and organizing wellness plans for clients & empanelment of different medical hospitals to provide best services to policy holders
- Devising & implementing marketing strategies at all levels of business pertaining to base mapped in alignment with corporate strategy
- Conduct training part and knowledge oriented sessions with Agents
Education
MBA - Insurance
Amity School of Insurance & Actuarial Sciences, Amity University
Bachelor of Commerce (B.Com.) - undefined
Dr.Bhim Rao Ambedkar University
HSC - undefined
Sarasvati Vidhya Mandir
SSC - undefined
Sarasvati Vidhya Mandir
Skills
Innovative & Evolving Strategic Insurance professional
Personal Information
Date of Birth: 01/01/86
Linguisticabilities
- English
- Hindi
Interests
Languages
English
Intermediate (B1)
Hindi
Bilingual or Proficient (C2)
Timeline
Zonal Sales Enablement Manager
Star Health and Allied Insurance Company Limited
07.2023 - 11.2023
Assistant Divisional Manager
Star Health and Allied Insurance Company Limited
03.2023 - 07.2023
Area Head
Turtlemint Health Insurance
09.2021 - 03.2023
Area Head
Care Health Insurance Co. Ltd
04.2021 - 09.2021
Senior Branch Manager
Star Health and Allied Insurance Co. Ltd
02.2018 - 04.2021
Business Development Manager
Aditya Birla Health Insurance Co. Ltd
12.2016 - 02.2018
Senior Executive
Bajaj Allianz General Insurance Co. Ltd
07.2016 - 11.2016
Senior Sales Manager
Star Health and Allied Insurance Co. Ltd
11.2015 - 07.2016
Bachelor of Commerce (B.Com.) - undefined
Dr.Bhim Rao Ambedkar University
HSC - undefined
Sarasvati Vidhya Mandir
SSC - undefined
Sarasvati Vidhya Mandir
Sales Manager
Star Health and Allied Insurance Co. Ltd
5 2009 - 11.2015
MBA - Insurance
Amity School of Insurance & Actuarial Sciences, Amity University
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