Summary
Overview
Work History
Education
Skills
Extramuralengagements
Personal Information
Summerinternships
Timeline
Generic
GAURAV MALHOTRA

GAURAV MALHOTRA

Deputy General Manager
Greater Noida West

Summary

Seeking assignments in Key Account management (Institutional sales), CRM (Sales Force), Channel Finance, Credit control, Receivable and Payable management, Banking operations with an organisation of repute.

14 years of experience in the areas of CRM(Salesforce), Key account management (institutional sales), Channel Finance, Credit Control, Banking Operations, Commercial Management, Accounts Receivable and Payable. Efficiently and effectively managing Channel Finance needs of the organisation and channel partners. Experience of implementing and managing CRM(Salesforce). Competency in effectively and efficiently managing Dealers and distributor networks. Hands on experience in Receivable and payable management. Effectively managed credit control activities. Experience in KAM (institutional sales) & strategy (Data Centre Business).

Overview

17
17
years of professional experience

Work History

Deputy General Manager

Polycab India Ltd
03.2013 - Current
  • Key Account Management (Institutional – North India)
  • Channel Finance (India)/Regional Commercial head (North India)/CRM Sales force Head – Cables
  • Key Account Manager (Institutional – North India) & Strategy (Data Centre Business) Current
  • Looking after Data Centres, EPC Contractors, Solar EPCs
  • Handled keys clients like Jaquar, Sail, Powertech, Gepdec, Tricolite, Salasar techno, Nxtra, CTRLs, Bluestar, HP, Renew, O2 power, Dinesh Chandra R
  • Agarwal etc
  • Role emphasizes on meeting customers, understanding their requirements, proposing feasible solution and addressing their business concerns
  • Responsible for the Techno-commercial discussions & Business Development activities
  • End to end Developed and maintained strong relationships with key clients, resulting in an increase in continuous business
  • Understanding the needs and formulating strategies for increasing Data centre Business

CRM National Head (Sales Force) – Cables

Polycab India Ltd
01.2020 - 01.2022
  • Successfully developed and implemented end to end process in CRM (SFDC)in polycab
  • Ensuring continuous opportunities are created for better monitoring of the secondary sales
  • Developing and generating analytical dashboards in sales force for the sales team
  • Successfully developed the quotation module for the salespeople to quote directly from sales force
  • Responsible for Account Management, Opportunity Management, Activities, leads, Channel Management, CRM Dash Management
  • Responsible for ongoing Salesforce best practice training and materials to internal departments and new employee orientation
  • Driven the entire post implementation process of CRM
  • Continuous liasoning with the vendor to develop CRM platform for business development, sales operations, sales team management and KRA management

Receivable and Payable Management/ Commercial Operations/ Credit Control

Polycab India Ltd
01.2013 - 01.2020
  • Effectively managed all the receivable management, payable management, and commercial activities for more than 8 branches/depots of North India and converting them into profit centres
  • Responsible for ensuring that the business develops and maintains effective credit control policies
  • Supporting sales team for order processing and ensuring sales is done on approved pricing
  • Continuous monitoring of customer ageing and keeping the DSO to minimum
  • Managing accounts of customer as well as vendor’s accounts for entire north region
  • Coordinating for Internal, Statutory and Tax Audits; evaluating internal control systems and conducting various audits in branches and warehouses
  • Credit risk assessment of new and existing clients
  • Developed and implemented the firm's credit policy to improve the DSOs and working capital rotation
  • Ensuring effective vendor Payment Management

Channel Finance

Polycab India Ltd
01.2013 - 01.2018
  • Steering the entire gamut of Channel Financing program for the country and driving maximum business through Channel finance at All India level
  • Handled a portfolio of more than 600 crores (limit) of channel finance and generated business of more than 3100 crores through channel finance
  • Ensuring effective Limit’s allocations and utilisation of limit allocated to the dealers
  • Managing and coordinating rigorously with 5 banks to avail limits
  • Meeting, convincing and dealing with the dealers, distributors of the company on regular basis throughout the country
  • Managing all the operational activities related to channel finance
  • Working with sales team to ensure maximum conversions

Assistant Manager (Unit Manager) – ROG (Retail Operations Group)

ICICI Bank
04.2010 - 02.2013
  • Dealing with activities relating to payment and settlement Clearing Operations, CMS and CTS (Cheque Truncation System)
  • Accountable for drafting MIS on Productivity, Volume, Process TAT and managing the complaints inflow
  • Managing office accounts, monitoring all the funds going in NRE accounts and ensuring timely reversal of funds within TAT
  • Resolving various branches queries received and organizing training sessions to ensure swift solutions to the grievances of the customers
  • Monitoring & Reconciliation of funds received from RBI for the cheques presented on the other banks
  • Worked on a project to: Reduce in Cheques Kept on Hold by Initiating an SMS Project Leading to Reduction in Cheques Kept on Hold by 25 – 35 %
  • Reduce Various Income Leakages
  • Holds the merit of successfully implementing a project ensuring reduction of Non-NRE Funds by nearly 90%
  • Pivotal in implementing FMTV (Floor Management through Visualization) Project to enhance visibility of critical activities in various departments and ensured effective utilization of time and resources

Sales Executive–Marketing & Sales (Luminaries)

Havells India Ltd.
06.2007 - 04.2008
  • Handled institutional sales for Delhi region
  • Deftly coordinated with the Architects & Consultants for the approval of the Brand Havells
  • Mapped the builder’s segment for approval, rate contracts & direct sales
  • Handled accomplished projects like CWG, Jaypee Greens, Bharti, etc

Education

MBA - Marketing and Banking

ICFAI Business School
Bangalore

BBA - undefined

Guru Gobind Singh Indraprastha University

12th - undefined

CBSE
Delhi

10th - undefined

CBSE
Delhi

Skills

MS-Office

Extramuralengagements

  • Attained scholarship for every semester of MBA programme
  • Wrote article on Havells Branding Strategies, published in August, 2009 edition of Marketing Mastermind
  • Wrote article on Battle of Brands, published in December, 2009 edition of Samanvaya

Personal Information

Date of Birth: 11/09/86

Summerinternships

  • Havells India Limited, Bangalore, 02/01/09 - 05/31/09, Crabtree Switches of Havells India Ltd. Market Potential & Development
  • Havells India Limited, NOIDA, 06/01/06 - 08/31/06, Developing Marketing Strategies to Increase Sales OF ‘HAVELLS CFL’

Timeline

CRM National Head (Sales Force) – Cables

Polycab India Ltd
01.2020 - 01.2022

Deputy General Manager

Polycab India Ltd
03.2013 - Current

Receivable and Payable Management/ Commercial Operations/ Credit Control

Polycab India Ltd
01.2013 - 01.2020

Channel Finance

Polycab India Ltd
01.2013 - 01.2018

Assistant Manager (Unit Manager) – ROG (Retail Operations Group)

ICICI Bank
04.2010 - 02.2013

Sales Executive–Marketing & Sales (Luminaries)

Havells India Ltd.
06.2007 - 04.2008

MBA - Marketing and Banking

ICFAI Business School

BBA - undefined

Guru Gobind Singh Indraprastha University

12th - undefined

CBSE

10th - undefined

CBSE

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GAURAV MALHOTRADeputy General Manager