Gaurav Malhotra
Operations Back Office Executive
Faridabad,Haryana
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Language
Work History
Back Office Associate
Siemens Financial Services Pvt Ltd
Gurugram
07.2023 - Current
- Loan disbursement for Delhi NCR, North region small-ticket customers.
- Detailed knowledge to generate e-novate legal e-links, loan and lease case documentation, and KYC requirements.
- Generating and maintaining detailed records of E-Nach and Physical Nach from the Digio Portal for the full North and East Region.
- Sending a welcome kit to the customer for the full North and East regions.
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Achieved smooth transitions during system upgrades by adapting quickly to new software tools designed for improved disbursement management efficiency.
- Maintained a strong commitment to accuracy, integrity, and ethical conduct in all disbursement activities, upholding the company''s reputation for financial excellence.
- Managed high volume workload by prioritizing tasks effectively and meeting tight deadlines consistently.
- Trained new team members on disbursement procedures, helping them quickly adapt to their roles within the department.
- Improved document organization by implementing a comprehensive filing system for easy access and retrieval.
Procurement Officer
Aastha Exim
06.2021 - 06.2023
- Maintained a productive relationship with vendors.
- Managed purchases, receipts, and documentation of materials and packaging for submission in reports.
- Managed vendor contract negotiation to foster optimal terms and conditions.
- Expedited distribution of materials to locations.
- Reviewed supply levels and aging inventory to forecast purchasing needs.
- Negotiated with suppliers to obtain cheaper shipping rates, and faster turnaround on orders.
- Prepared professional presentations.
Research Analyst
VMAK Research & Services Pvt. Ltd.
Uttar Pradesh
08.2019 - 03.2020
- Outbound process and attend 300+ Call Daily and take their feedback for ITC product Surveys
- Conducted due diligence research through calls to determine the customers' choices.
- Maintain feedback from customers in Excel.
- Conducted market research to assess potential demand and determine optimal characteristics.
- Monitored consumer trends and accurately interpreted meaning to predict future changes.
- Maintained office files in both electronic and hard copies.
Education
Bachelors - Business Administration
Fairfield Institute of Management & Technology
01-2019
H.S.C -
Aravali International School
Faridabad03-2016
S.S.C -
Aravali International School
Faridabad03-2014
Skills
Good communication, organizational and time management skills
Good analytical skills with ability to work in a team environment
Adapting expertise with changing environment
Diligent, target centric & result oriented
Knowledge of Inventory management and Vendor sourcing
Relationship building
Documentation & reporting
Calm under pressure
Can easily work on operating systems like Windows XP, 7, 10 and MAC OS
Can easily work on various tools used for Customer Data Handling
Well versed with MS Word, MS Excel, MS PowerPoint
Efficient in internet and basic computer applications
Interests
Listening to music, Workout / Sports
Timeline
Back Office Associate
Siemens Financial Services Pvt Ltd
07.2023 - Current
Procurement Officer
Aastha Exim
06.2021 - 06.2023
Research Analyst
VMAK Research & Services Pvt. Ltd.
08.2019 - 03.2020
Bachelors - Business Administration
Fairfield Institute of Management & Technology
H.S.C -
Aravali International School
S.S.C -
Aravali International School
INDUSTRIAL TRAINING EXPERIENCE
- Industrial Training at IBM (2018).
- Duration: 42 days
- Location: Delhi
- Project undertaken: Allsoft Solution
DECLARATION
I hereby declare that all the information provided above is true to the best of my knowledge and understanding. Place: Faridabad Date: 2023-01-15 (Gaurav Malhotra)
Hobbies
Travelling and Listening Music