GAURAV MASSEY

• Here, back-to-back projects at the Authorized Collection Centre were in the pipeline when I joined. Till now, I have successfully completed many projects.

Some of which are Pan-India cities covered.

• Punjab, Himachal Pradesh, Uttar Pradesh, Bihar, Rajasthan, Karnataka, etc.
• And there are still a lot of ongoing projects on which I am currently working.
• Coordinate with the franchise partner to ensure the shop area will be 200 to 300 sq. ft., with a washroom.
• Civil, infrastructure, and wooden work are to be done according to the company standard.
• We have registered vendors for branding, and we prefer to search for local vendors, take quotations for the best pricing from them, and send them to management for approval.
• It has the advantage that we get the best price from local vendors, according to the existing vendors.
• Apart from this, wherever the center is open, finalize the Phlebotomist, give them training for sample collection and interpersonal skills, and map the route of logistics, and manage day-to-day logistics operations and supply chain management.
• Managed multiple projects simultaneously while meeting deadlines.
• Submitted budget estimates, progress reports and cost tracking reports.
• Assessed customer needs and developed strategies to meet them accordingly.
• Ensured all relevant documentation is completed in accordance with company policies and procedures.
• Developed best practices for successful delivery of projects within budget constraints.
• Built and established strong partnerships with teams, vendors and contractors.
• Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
• Managed inventory and supplies to ensure materials were available when needed.
• Now I am looking after the government.

(CSIR) Council of Scientific and Industrial Research: a pan-India project in which the ground-level operations have to be handled.

• Overall, process planning, execution, improvement, and sample transportation, inventory management coordinate with the lab team to process and release the reports accordingly.
• To ensure timely alignment of logistics for sample pickup.
• Focused on project monitoring and management by developing forecasts and tracking expenses.
• In which there is a project in different cities where our own phlebotomy samples are collected from the candidates as per the SOPs.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.

Store handling.

• The storekeeper is responsible for general and department-specific routine daily store activities, including processing postings, supplies receipt and distribution, carrying out inventories and inventory control activities, and may manage purchase and change orders.
• Order received, packing, and ready to dispatch.

• Company Overview: Bangalore, KA.
• Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
• Built and established strong partnerships with teams, vendors and contractors.
• Reviewed business requirements documents, functional specifications, user stories.
• Closely work with HR for required staff hiring within the budgets.
• Developed and implemented project plans, budgets and timelines.
• Ensured all relevant documentation is completed in accordance with company policies and procedures.
• Focused on project monitoring and management by developing forecasts and tracking expenses.
• Routine lab setup is responsible.
• Responsible for taking care of the entire inventory ordering (raising PR and CAPEX), stock consumption, etc.
• Day-to-Day Operation & Cross-Functional Team Management.
• Overseeing the day-to-day operations of the facility. Ensure that all processes and procedures are followed efficiently and effectively to provide high-quality diagnostic services to patients.
• Monitoring patient care and satisfaction, and addressing any concerns.
• Managing inventory: Monitoring inventory levels, and ensuring that all necessary supplies and equipment are available.
• Collaborating with other departments to ensure smooth operations and effective communication.
• Strong Leadership: Providing leadership and guidance to staff, promoting teamwork, and professional development.
• Managing Vendor Relationships.
• Collaborates with the medical staff, technicians, and administrative team to ensure a smooth workflow, timely delivery of results, and excellent patient care.
• Also, manage the inventory of medical supplies and equipment, maintain compliance with regulatory standards, and implement quality improvement initiatives to enhance the overall performance of the diagnostic center.
• Strong leadership.

• Company Overview: Bangalore
• Maintain TAT as per SOP and duty roster according to staff.
• And also doing monthly and weekly consumption, stock maintenance, and inventory in SAP or MIS.
• Reports and resolve queries that are received from client/customer care.
• Through mail, and also maintain the department.
• Files, i.e.,
• Log sheet, outstation sample receiving log, or which is required in the audit also.
• Weekly, once given training, and minutes of the meeting with my entire team members.
• Coordinating with B2B, B2C, and HLM clients, internal and external queries are resolved through mail, calls, as well as WhatsApp. Weekly stock consumption is maintained in SAP, and coordination with logistic partners is done for tracking the out-station samples.
• Coordinate with the cross-functional team or doctors.
• Bangalore

• Company Overview: Delhi.
• Working with Oncquest, NABL-accredited pathology, and the main lab as Executive Project Coordinator.
• Identified project needs by reviewing project objectives and schedules.
• Produced thorough, accurate and timely reports of project activities.
• Coordinated internal resources and third parties and vendors for the flawless execution of projects.
• Tracked the progress of active projects using appropriate methods.
• Submitted budget estimates, progress reports and cost tracking reports.
• Monitored progress of projects to ensure that deadlines were met within budget limits.

• Company Overview: Gurgaon.
• I am working in Diagno Labs is NABL &, accredited pathology, diagnostics and healthcare as a Lab Operation Dept
• Managed day-to-day operations of the department including scheduling tasks and assigning duties.
• My primary work includes handling corporate clients such as HEALTHIANS, Call Health, and Portea in the Delhi/NCR, Lucknow, and Kanpur regions, etc., and also meeting their end-to-end needs within the designated TAT.
• And also dispatching real-time reports and follow-up.
• Worked with cross-functional teams to achieve goals.
• Updated and maintained databases with current, accurate information.
• Developed team communications and information for meetings.
• Coordinated with other departments to ensure sample loads were completed on time.
• Resolved customer complaints in a timely manner while upholding company standards.
• Monitored inventory levels and ordered additional supplies as needed.
• Gurgaon

• Company Overview: Dubai.
• As an in-charge handling complete responsibility, i.e.
• Duty roster for external and internal queries through emails of the Accessioning Department and the outsource department.
• Made the shipment as per protocol, maintained the cold chain as per sample requirement for outsourced sample dispatch to multiple outsource labs.
• Processed specimens according to departmental policies and procedures.
• To ensure accurate data is entered and saved in our LIS, or proper labeling of barcodes on specimens.
• Met quality control standards by examining specimens for adequacy and appropriateness.
• Coordinating with B2B, B2C, and HLM clients, internal and external queries are resolved through email, calls, as well as WhatsApp. Weekly stock consumption is maintained in SAP, and coordination with logistics partners is done for tracking outstation samples.
• Prepare daily data for all samples received, processing, and dispatch to outsourced labs.
• Dubai

• Company Overview: New Delhi.
• Completed day-to-day duties accurately and efficiently.
• Worked with cross-functional teams to achieve goals.
• Handling complete responsibility of the Accessioning Department, phlebotomy, front desk, and outsource department. The team handles duty roster queries internally and externally by mail and telephonically.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Worked effectively in team environments to make the workplace more productive.

• Company Overview: Gurgaon
• Completed day-to-day duties accurately and efficiently.
• Managed inventory and supplies to ensure materials were available when needed.
• Handling complete responsibility of the Accessioning Department, phlebotomy, front desk, and outsource department team handling, duty roster, and query handling through internal and external mail and telephone.
• Facilitated training sessions for new employees on company policies and procedures.
• Updated and maintained databases with current information.
• Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
• Collaborated closely with team members to achieve work objectives, and meet deadlines.
• Gurgaon

• Working at LPL.
• As a mobile phlebotomist.
• Proficient mobile phlebotomist with extensive experience in patient interaction and specimen collection at LPL.
• Ensured timely specimen collection.
• Delivered high client satisfaction.
• Achieved efficiency in on-the-go tasks.