Gaurav Mishra
Mumbai
Summary
IT Professional with 3 years of experience, including 2 years in production and UAT support (L2) for Node.js and Express REST APIs. Skilled in API troubleshooting and testing using Postman. Experienced in managing Docker containers for deploying and maintaining application environments. Additionally, 1 year of experience in Linux system support, including server maintenance, patching using BigFix, and automation with Ansible. Proficient in business report retrieval with Oracle SQL, ensuring API reliability, system uptime, and seamless operations across production and UAT environments.
Overview
3
3
years of professional experience
Work History
L2 Product Support Engineer
Apmosys Technologies
Mumbai
03.2023 - Current
Client Name: AxisBank
- Provide support for REST APIs related to fund transfers, balance inquiries, and other banking functionalities
- Manage and troubleshoot batch-related queries for payment systems like NEFT, RTGS, IFT, and IMPS
- Support H2H (Host-to-Host) utility kit for seamless data exchanges
- Onboard clients onto multiple types of payment processing solutions through the PowerAccess project, including integration of in-house utility kit and REST APIs
- Implemented shellscript to download files from SFTP
Linux Support Engineer
Trend Automation
Mumbai
10.2021 - 02.2023
InHouse: Trend Automation
- Provided technical support for Linux-based systems, troubleshooting OS issues, and maintaining server performance
- Automated server configurations using Ansible playbooks, enhancing efficiency
- Performed patching activities using BigFix, ensuring systems were up-to-date and secure
- Retrieved and analyzed business reports using Oracle SQL and MySQL, supporting client requirements
- Managed docker containers
Education
Bachelor of Science - Information And Communication Technology
Arunachal University of Studies
Arunachal Pradesh09.2021
Skills
- Programming Languages: JavaScript
- Frameworks & Libraries: Expressjs, Mongoose, JSONWebToken
- Database: MongoDB (Database design, queries, data modeling), Oracle Database, MySQL
- Tools: Postman (API testing), Docker (for containerization)
- Web Technologies: HTML, CSS
- Security: JWT Authentication
- Testing: Postman, API testing & documentation
- OS: Linux, Windows
- Automation & Configuration Management: Ansible
- Containerization: Knowledgeable in managing Docker containers
Achievement
Received appreciation from Senior Vice President II at Axis Bank for exceptional performance in Rest API client Integration and Support.
Hobbies
- Vollyball
- Cricket
- Carrom
- Badminton
Timeline
L2 Product Support Engineer
Apmosys Technologies
03.2023 - Current
Linux Support Engineer
Trend Automation
10.2021 - 02.2023
Bachelor of Science - Information And Communication Technology
Arunachal University of Studies